visunext レビュヌ 

352
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Purchased a projector and screen from this company. Everything couldn't be better, emails confirming tracking info, items arrived in a few days and at a great price. Screen had been damaged in tra... もっず芋る

5぀星のうち5の評䟡

Wow....what a great experience of buying a projector and projector bag. Website great, delivery excellent, and staff very helpful. "I think a lot of companies could take a leaf out of your book".... もっず芋る

5぀星のうち5の評䟡

Great service - phone answered promptly, spoke to a friendly, intelligent guy who advised me against what I was looking at in favour of something more suiting my needs. Gave me a good price. Product a... もっず芋る

5぀星のうち5の評䟡

I work abroad and had been searching for advice on 3D projectors for a while and struggling when it suddenly occurred to me to google suppliers in the UK. I got in touch with Ed and Shane from Proj... もっず芋る

䌁業情報

  1. 電子機噚店

圓該䌁業による蚘述

visunext is one of the key suppliers for home cinema and AV products.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

352件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(352)

過去12か月のレビュヌ数: 3ä»¶

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5぀星のうち1の評䟡

£49 HIDDEN IMPORT TAX FROM UK EHHHHH

Ordered a camera online and as a Google link when searching for a product it takes you straight to the product page.
I clicked and bought the camera thinking projector 24 is uk 🇬🇧 should be here in a few days.
NOPE didn't arrive at all, so I then check my emails and in my SPAM folder is a email from courier simply saying "YOUR PACKAGE HAS BEEN RETURNED TO SENDER"
Now I didn't get a card, phone call nothing to explain what had happened so I called projector 24 ( which is in UK to be answered VISUNEXT who are in Germany who then after receiving my order number told me yeh you didn't pay the import tax. ????????
EHHHH firstly no one told me there was import tax to pay so at what point was I to pay it, but then he tells me after me paying £250 which included VAT there was £49.00 import tax 😂🀣😂🀣😂🀣 This is a joke.
Now I get UK has left the EU and companies have to rethink and plan the way they do business, I've dud it myself. But just to add this to a product is Ludicrous and will not be accepted. He told me I would see it on the Home page at the top but as I explained when you search online for a product the links take you straight to the page and not to home page so its hidden from customers.
Look they refunded me and that was fine but thus is something they need to address so customers are not caught out thats a fact.

2021幎1月27日
自発的なレビュヌ
5぀星のうち4の評䟡

Generally a positive experience

Generally a positive experience. The only hiccup was that the UK power cord included in the box was not compatible with the projector. This means we will either need to use an EU converter or purchase a separate UK cord. Not the end of the world but when purchasing such a high price item (£1,600) it would be great to have it working for your region right out the box.

2020幎12月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Perfect customer service

I had an issue with my screen and it was sorted immediately by Shane, who was also a font of knowledge. Would not hesitate to recommend this company for their customer relations and also their products. Screen is very professional and I could not be more pleased.

2020幎12月10日
自発的なレビュヌ
5぀星のうち3の評䟡

Excellent technical help, but incorrect part sent!

Excellent technical help in selecting a projector and wireless connectivity which I am very happy with the quality, assistance and speed of delivery. Sadly the recommended mount for the projector was incorrect and didn't fit, I then needed to return this at my cost. Would have given 5 stars but for the need to pay for an incorrect fitting part to be returned – be warned, if Visunext send incorrect parts you will need to cover the cost to return.

2020幎12月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Was hesitant to purchase a high value


Was hesitant to purchase a high value monitor from Visunext as I had never heard of them and due to the potential issues that comes with tech and the vendor support that is needed when this happens. Shouldnt have worried, very professional operation, all has run smoothly and on time. Very pleased.

2020幎12月2日
自発的なレビュヌ
5぀星のうち4の評䟡

A good price and product

A good price and product. Timely despatch of order and delivery was disappointing, having paid an extra £30 for what was described as next day delivery. I ordered on Wednesday evening a product that was in stock, it wasn't despatched until late Thursday - 24 hours later according to status emails and then wasn't delivered until the following Monday.

2020幎12月1日
自発的なレビュヌ
5぀星のうち5の評䟡

LG Home Cinema Projector

The projector as ordered on-line.
The price for the product was pretty much the same everywhere but they did next day delivery which added £22 onto the cost. As I was very keen to get the goods I paid this only to discover that I'd missed the 1.30pm cut-off and delivery would not be till the day after.

I asked for a refund but was told that it was coming the next day going on their 1.30pm cut-off time, that was.

I thought this was little unfair but basically accepted it as my fault for not noticing this cut-off time. I think I placed my order around 3.00 - 3.30pm.
It would have been handy to have had a warning come up at the time letting me know that 'next day' would not be the case and giving me the option of standard delivery.

Anyway, the goods arrived from Germany as far as I could see from the packaging but had a European two pin plug and should have had an adaptor in the box but didn't. I contacted Visunext who said they'd send one out and it did arrive the following day.

Anyway, goods in good order and I'm pleased with the result.
I think they a seem to be a reasonable company to deal with all in all.

2020幎11月7日
自発的なレビュヌ

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