Good communication throughout & helpful to have a 4 hr delvery slot so as not to be hanging around all day. Could track van enroute & item arrived at the time advised despite being quite a distance aw... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... もっと見る
Service delivery was good. Kept us informed via email and text when our order was to be delivered. Staff were courteous and efficient. Item delivered was well packaged. No damage. Arrived within allot... もっと見る
Great service from start to finish. First time using this company , a little hiccup with emails sent out late the evening before asking for the final payment which I was unable to pick up until l... もっと見る
企業情報
Proovia Couriers について
当該企業による記述
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
連絡先
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, 英国
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
優良
6万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Communication great
Communication great , furniture delivered in good condition and on time. I asked if delivery date could be moved as we were away for 2 days and the change was made immediately. Very reasonable price. Would use again.
2026年8月3日
Efficient, friendly service at a reasonable price.
An efficient service moving a couple of pieces of furniture, for a very reasonable price.
Listed as Goodfellas on the Shiply website (not Proovia) so was somewhat disorientating, but they got the job done.
2026年8月3日
Good delivery, suspicious delivery drivers
Delivery was all OK and the motorcycle arrived with no damage, however, when the delivery drivers showed up with the bike they stated that they didn't have ramps to get the bike down. They then asked my mother, who was on her own at the time, if she could have a look around the garage to find something to help get it out of the van, the guy quickly came into my garage and had a good look around. As soon as I came out to help lift the bike out, a pair of ramps magically appeared from the van? After that, the bike came out with no issues and they left. Other than the nosing around of the garage, which does raise some alarm bells, the delivery was fine and all the other steps leading to pickup and deliver were smooth and easy. Overall good experience but the drivers suspicious actions were a little strange and my mother is now paranoid someone will break into our garage. If they do, at least she knows where to send the police.
2026年8月3日
The driver was rude on the phone whilst…
The driver was rude on the phone whilst i was telling him where my house was he hung up. Then rude to my girlfriend on delivery, tutting and blowing air through his teeth.
2026年8月3日
Proovia Couriers からの回答
Hello,
We are sorry to hear about your experience.
We are concerned to read your comments regarding the driver's attitude and communication. Courtesy and professionalism are standards we expect from all of our delivery crews.
Your feedback has been forwarded to our Quality Assurance team so that the matter can be reviewed with the driver and appropriate action taken where necessary.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Thanks for great service
Thanks for great service
Plenty of notifications including half hour notice alert of delivery
Please send me your details so l can use you for deliveries or pick ups.
Many Thanks
2026年8月3日
自発的なレビュー
Pricing rapid and accurate, clear communication
Pricing rapid and accurate - and didnt change
Competitive rates to central Scotland
clear communication with a real human by email
Collection and delivery all fine, correct addresses and on time
One star dropped as the automatic computer sent persistent reminders but didnt listen to my replies
But a real live person was backup - so all worked perfectly
2026年8月3日
998490veryy good
2026年8月3日
自発的なレビュー
Andre was excellent
Andre was excellent. Very heavy table delivered to my flat on first floor with no problem. Thank you!
2026年8月3日
自発的なレビュー
ROBERT
ROBERT, DAVID very enthusiastic about our journey and how the job is going currently
2026年8月3日
自発的なレビュー
5 Stars guys!!
Really good communications, fair price, really great timescales, really friendly & helpful drivers.
5 out of 5 guys …. Pleasure to deal with!!
2026年8月3日
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