Good communication throughout & helpful to have a 4 hr delvery slot so as not to be hanging around all day. Could track van enroute & item arrived at the time advised despite being quite a distance aw... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... もっと見る
Service delivery was good. Kept us informed via email and text when our order was to be delivered. Staff were courteous and efficient. Item delivered was well packaged. No damage. Arrived within allot... もっと見る
This was our first time using Proovia. The whole process was very easy and professional. We were very impressed with the care taken with the antique furniture we asked them to courier. The customer ca... もっと見る
企業情報
Proovia Couriers について
当該企業による記述
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
連絡先
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, 英国
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service, collection from Portsmouth to Burnley. No issues. Will use again
Excellent communication
Proovia kept me very well informed throughout
The 2 persons who delivered my order were extremely professional and polite, I would not hesitate to praise them
⭐⭐⭐⭐⭐ Went above and beyond
⭐⭐⭐⭐⭐ Went above and beyond — truly exceptional!
I want to give the highest praise to this delivery driver Japjeet.
Not only was he on time, polite, and careful with my items — he kindly helped carry the heavy box upstairs for me as well. I really struggle with lifting and movement, and this made such a huge difference. He was thoughtful, strong, and took great care. It’s rare to find such genuine kindness and helpfulness. Thank you so much — you made my day easier! 💛
HiHi, today our fireplace was delivered, but the delivery men were very rude. They refused to put it even in the hallway or in the back garden. They wanted an extra £50 just to bring it into the hallw
Hi, today our fireplace was delivered, but the delivery men were very rude. They refused to put it even in the hallway or in the back garden. They wanted an extra £50 just to bring it into the hallway, and when I asked them to take it to the back garden, they also wanted another £50. At first they didn't even want to take it out of the van. In the end, they took it out and left it about 15 metres from my front door. My wife, our two daughters, and I had to carry it ourselves. Thank you

Proovia Couriers からの回答
Had a lovely delivery driver JAP
Had a lovely delivery driver called Jap. On time polite went out of his way to help me thank you so much
Great service
Great service, curtesy call 5 mins before delivery was good. Drivers were polite
Well impressed!
Good communication throughout & helpful to have a 4 hr delvery slot so as not to be hanging around all day. Could track van enroute & item arrived at the time advised despite being quite a distance away. Well done!
Sabin was very good communicated to as…
Sabin was very good communicated to as very good service
Excellent service
Excellent service , great communications throughout - even on a Sunday !
Thank you 😁
Very professional
Very professional, efficient and informative! Pick up and delivered on time! Thankyou 👍
Booked because they could deliver by a…
Booked because they could deliver by a certain day. This then got pushed back 3 days after I had booked. Very poor communication. The van my item was driven in, was being driven very irresponsibly. The guys even boasted about how they have just crashed into someones house.

Proovia Couriers からの回答
Two person delivery and placed where I…
Two person delivery and placed where I wanted no issues would use again
They kept me informed all the time with…
They kept me informed all the time with accurate tracking I would highly recommend them
I would be grateful if your deliveries…
I would be grateful if your deliveries are going to be 10 minutes in a narrow built up Street that the engine is switched off.
We had fuel emissions pouring into our house.
Anti social at best but in a heat wave worse. I asked the crew to turn the ignition off and they just looked through one. Deserves no stars at all.

Proovia Couriers からの回答
Unprofessional, rude, and a complete lack of basic courtesy.
I have no issue with family members joining drivers on delivery runs; however, basic courtesy should still apply. The driver's son made no effort to take his shoes off or even offer to, before walking through our home.
Furthermore, after missing a call from them, instead of doing the obvious and polite thing to do (walking up to the doorbell to ring or knock on the door) they drove up our driveway repeatedly honking their horn.
The attitude throughout the delivery was abrupt, rude, and completely unprofessional.
Having now read other negative reviews, this attitude seems to be a common theme, and compared to some of the reviews I have read, we escaped fairly lightly.
I would never recommend this company to anyone, and frankly doubt the validity of their higher-rated reviews.

Proovia Couriers からの回答
Sabin was excellent service i recommend…
Sabin was excellent service i recommend him top men
Very little ability to arrange drop off…
Very little ability to arrange drop off on correct day. Item marked on arrival. Blanket supplied to cover item not dropped off with item

Proovia Couriers からの回答
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