Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Service delivery was good. Kept us informed via email and text when our order was to be delivered. Staff were courteous and efficient. Item delivered was well packaged. No damage. Arrived within allot... もっと見る
This was our first time using Proovia. The whole process was very easy and professional. We were very impressed with the care taken with the antique furniture we asked them to courier. The customer ca... もっと見る
Good communication throughout & helpful to have a 4 hr delvery slot so as not to be hanging around all day. Could track van enroute & item arrived at the time advised despite being quite a distance aw... もっと見る
企業情報
Proovia Couriers について
当該企業による記述
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
連絡先
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, 英国
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
優良
6万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good Fellas central was great....collection guy poor
Good Fellas central was great. Very responsive, knew what was going on, fixed good times. Collection and delivery happened on time.
two issues: It was a bit confusing who i was dealing with - Good Fellas, Steel Trans Ltd, Proovia.
and - really surly and quite unhelpful guy on collection. The delivery guts were fine and professional.
2026年8月3日
I’m very happy to work Samuel ivan
2026年8月1日
自発的なレビュー
Professional service
Professional service. Regular updates about delivery time. The driver, Dmytro, called us a few minutes before arrival. Very helpful.
2026年7月28日
自発的なレビュー
Great service couldn't ask for anything…
Great service couldn't ask for anything more thankyiu
2026年8月1日
Was given a delivery window of 2-4pm
Was given a delivery window of 2-4pm
Attempted delivery at 6.50
We close at 4 on Saturdays
Delivery was left outside with no communication what so ever
Ridiculous
2026年8月1日
Proovia Couriers からの回答
Hello,
We are sorry to hear about your experience.
We sincerely apologise that the delivery was attempted significantly outside the confirmed delivery window and that your item was left outside without appropriate communication.
Your feedback has been shared with our Operations and Quality Assurance teams so that the delivery timeline and the actions taken by the delivery crew can be fully reviewed.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
The delivery guys went above and beyond…
The delivery guys went above and beyond getting a mattress into our first floor bedroom!
2026年8月1日
Good delivery
Good delivery, brought our new unit up into our flat and placed where we wanted it.
Order 994052
2026年8月1日
自発的なレビュー
efficient service from start 2 finish
Very efficient service from start to finish. Happy with the advance notice, tracking facility, regular updates, and delivery within the promised time frame.
2026年8月1日
Professional delivery
Professional, courteous and on time, and more importantly took care of the furniture upon delivery. I would highly recommend and hopefully use them in the future.
2026年8月1日
Great service
Really easy to book and a great service. Clear communication and fair price. Would definitely use again.
2026年8月1日
Excellent
So much information sent regarding my delivery, the most informative delivery company I have ever had. Delivery was right on time, courier was polite and helpful, highly recommended
2026年8月1日
Andrei very good service
Andrei very good service, efficient, respectful and professional. Very pleased !
2026年8月1日
自発的なレビュー
Max and Alex made a delivery and 4…
Max and Alex made a delivery and 4 collections today, done very smoothly and professionally, and on time, definitely 2 of the best delivery guys so far. Thanks
2026年8月1日
自発的なレビュー
Great service
Bike delivered on time and in good order.
Recommend this delivery service for bicycle deliveries.
2026年8月1日
Robert and Daniel got the bonnet to me…
Robert and Daniel got the bonnet to me safely and in good condition
2026年8月1日
自発的なレビュー
Wouldn’t use this service again
Wouldn’t use this service again. The man (boy) was rude - ignored both me and my mum when we separately said hello. Despite two people being in attendance, decided he would try to carry the heavy bookcase himself - hitting it hard against the end of the van. Only then at my assistance he carried it end to end with my help. Poor all round.
2026年8月1日
Proovia Couriers からの回答
Hello,
We are sorry to hear that your delivery experience did not meet your expectations.
We are particularly concerned to read your comments regarding the professionalism of the delivery crew and the way your bookcase was handled. This is not the standard of service we expect from our teams.
Your feedback has been forwarded to our Quality Assurance team so that the crew's conduct and handling of the item can be fully reviewed and appropriate action taken where necessary.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Overall, very happy
Arrived when they said it would which is always a plus. Quick and no nonsense delivery and placed where I wanted it. Would have been a 5 star but one of the delivery men left his shoes on and walked across my lounge carpet. Fortunately it was dry weather.
2026年8月1日
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