The most relaxed experience. Zero pressure to buy, friendly team, professional and very knowledgeable when it comes to the car industry. It took me a few months to set my mind on one car but very happ... ãã£ãšèŠã
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Really efficient experience yet again. Down to earth, friendly staff who could not have done anymore for me. I have used ProSportsCars for years and will continue to do so.
Bought a 1 Series from ProSportsCars Hull Ltd and couldn't ask for better service, I got a video sent over of the car the finance system was quick and easy. Car was then delivered 4 weeks later
No service history, one key instead of two, extra mileage added and not advertised, barely road worthy tyres; all discovered on delivery. Promised it would be sorted but low and behold it was not. Avo... ãã£ãšèŠã
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We purchased a car from pro sports carsâŠ
We purchased a car from pro sports cars we was greeted by a young lady called Hollie who was great from start to finish promised the car will be ready in 3 days and it was all serviced and valeted.
Absolutely awful experience.
Absolutely awful experience.
Did not pay the finance on my part exchange, which is now on my credit record. Assured me they had paid it, the manager even lied to my face when I went in after speaking several times to him about it.
The new car that I had bought was mis-sold. It did not have the advertised features. Took 3 months of me messaging several people (including the manager, Ben), going in several times when being ignored by them and trying to call them⊠they had every reason under the sun as to why they had not fitted the new part to rectify it and as to why they had not been responding to me. It was his birthday, the Wi-Fi went down in the building, Land Rover was hacked, Land Rover sent the wrong parts (three times if I remember correctly) he went on holiday, his phone was stolenâŠ
In the end, the manager apologised and said he would sort a new car. He then completely stopped responding to me and I had to deal with yet another person.
After weeks, I picked up the new car. Yet again, he had not settled the finance on the faulty car and they are again ignoring my messages about this. I drove the car home and the engine management light came on.
AVOID!
Lee was amazing from start to finish
I had seen a car on their Facebook site and thought we'd have a run out to see it first hand. We wasn't thinking of buying it at this point, just thought we would see what was about so we could weigh it up. From the moment we got there we were made to feel welcome by everyone there, Lee came out to us as we were looking around the car and wasn't pushy at all. He answered all our questions and was easy to talk to which made the experience all the more enjoyable. I knew there and then we would be buying the car and nothing was too much trouble. We will definately be using you again and recommending you to our friends. Thankyou for all you're help throughout the process
Jaguar E Pace 2021 yr
Purchased a Jaguar Epace from Prosports Cars a month ago, Lee was the sales guy, answered all my questions and told me to go for a test drive and take as long as I needed. He wasnât a pushy sales person, very chilled out. When it come to collecting the car Paul ( service Manager ) had found a fault with the crank Pully making a noise, He said it was safe to drive but insisted I brought it back to be changed under warranty to make the car right. He order the part from the main dealer but unfortunately had to wait 2wks as it was on back order but this wasnât an issue as the car was still safe to drive. Paul gave me a call to let me know the part had arrived in-stock and was ready to be fitted. While in the work shop the mechanic had found another part that need changing so they sorted that at the same time. After a few weeks the car started running a little rough due to an injector that had gone. Once again I contacted Paul and explained the problem and he was more than happy to get the car back into the workshop and address the problem ( also changed the part under warranty ) Just got the car back today and the car is running perfect again. So far my own personal experience from Prosports has been great before,During and after sales. I shall be using them for my Mots and repairs in the future.
Just like to say a big thanks to Lee,Paul and Joe.
Just purchase my second car with proâŠ
Just purchase my second car with pro sportscars, my first experience has been great as my second , based in Gloucester the transition in between cars has been very easy. Brett and Paul were fabulous and very responsive for my enquiries. And I am not an easy customer.
Thank you again and catch up in a few years. Merci ð«ð·
Exceptional Team, Excellent Cars â A Truly Five-Star Experience
Today, I purchased my new Mercedes CLA from ProSportsCars Hull Ltd, and I couldnât be happier with the experience.
The customer service and support provided were truly exceptional. Every member of the teamâfrom the mechanics to the sales staff, and especially the ownerâdemonstrated outstanding knowledge and a genuine willingness to help.
I was welcomed warmly and treated with the utmost respect and courtesy throughout the entire process. A special thank you to Joe, the owner, who was an absolute pleasure to deal withâprofessional, approachable, and dedicated.
I highly recommend ProSportsCars, not only for their impressive selection of well-maintained vehicles but also for their talented and hardworking team who go above and beyond to exceed customer expectations.
Just had my car serviced and MOTâd atâŠ
Just had my car serviced and MOTâd at ProSportsCars and honestly canât fault them. I was able to drop the car off early (7am) which was a lifesaver as I didnât have to be late for work. The chap I saw when I got there (canât remember his name unfortunately!) was really pleasant and helpful, explained everything clearly and made me feel at ease.
They also lent me a little runaround for the day which made things so much easier. Got a call in the afternoon from (I think the service manager?) to say it was all done, and he even offered to bring my car back to me and collect the loan one. Really impressed with that level of service, itâs not something you see very often these days.
Didnât catch the names which is a shame because both of them were lovely and really helpful. Would definitely recommend ProSportsCars â great service, very professional but still friendly and down to earth.
Just purchased my second carâŠ
Just purchased my second car from ProSportsCars, and once again, the experience was absolutely five-star. My first car from them was flawless, so I was hesitant to part with itâbut Brett and Joe made the whole process smooth and reassuring from start to finish. They really took the time to understand what I was looking for and found the perfect car to match. Nothing was ever too much trouble, and their customer service is genuinely outstanding. I wouldnât hesitate to recommend ProSportsCars to any of my friends or familyâitâs the only place Iâd go for a car now!
Extremely poor after sales
No service history, one key instead of two, extra mileage added and not advertised, barely road worthy tyres; all discovered on delivery. Promised it would be sorted but low and behold it was not. Avoid buying from them, use a reputable dealer instead. Save yourself the stress, time and money.
Doggy dealership.
Car was delivered to me, in exchange of my current car. 4 weeks to pay the existing finance. I was promised the vehicle would have an MOT and service. Within a day I had to top up the car with oil and replace the wiper blades. The advert said 6 months warranty and nothing to pay for the first month. This is a lie! I have a very large chip in the windscreen which Pro sports cars have refused to pay. From the pictures the cars look decent but they are not. Poor service from the team, they lie to you and constantly make excuses. AVOID AT ALL COSTS
So after looking for a BMW 1 Series forâŠ
So after looking for a BMW 1 Series for what seemed a life time finally Joe and ProSportscars found the one. Iâm so particular in cars and always want certain boxes ticked. After searching high and wide I couldnât find the one, Joe found it in 24 hours & itâs sat on my drive in less than 4 working days. Hassle free paperless exchange is how it should be done all the time, the most efficient and stress free car Iâve purchased!!! Couldnât recommend Joe and the team enough, such a welcoming environment you have and Iâm sure Iâll be returning in the future. 5 stars all round ð
DO NOT buy from here
Absolutely disgusting behaviour towards buyers. They let a buyer leave with a car that had no MOT, they miss sold her finance. Then gave her her old car back that she sold to them 3 month ago in horrendous condition that it was not sold in. It had mouldy seatbelts along with many other issues. They keep deleting reviews of people saying how bad this company is. Do not buy from or sell to this company it is horrendous and needs to be shut down.
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