Every problem I have with a tyre l go straight to Andover Protyre/Barthwick Tyres. The chaps are always great, efficient and knowledgeable. This time one of my front tyres was going down slowly. O... もっと見る
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There was little confusion over exactly what work was required and the cost but after a telephone conversation it was explained and understood. In the end service received did the job.
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Needed emergency tyre change due to blowout on A303. First place I called (named for a racing series) were useless, couldn't care less I was stranded on the hard shoulder, tried to book me in for th... もっと見る
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I’ve been going to Protyre in Andover for a few years and have always found them incredibly helpful, kind and straightforward. On my recent visit for a service, they picked up a few other things tha... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Andover について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Station Approach, Andover, SP10 3HN, Andover, Hampshire, 英国
- 01264 355382
4.8
優良
638件のレビュー
顧客にレビューを依頼しています
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All good everything fitted fine
2026年10月28日
Protyre Autocare - Andover からの回答
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Andover からの回答
Hello Mr McDonagh,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The guys were professional
The guys were professional, helpful and a credit to your company, highly recommend and will use again.
2026年10月7日
Protyre Autocare - Andover からの回答
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Andover からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great company
Every problem I have with a tyre l go straight to Andover Protyre/Barthwick Tyres. The chaps are always great, efficient and knowledgeable. This time one of my front tyres was going down slowly. On this visit l needed a new tyre. Came away happy and safer than when l drove in.
.
2026年10月26日
Protyre Autocare - Andover からの回答
Hello Diane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Such helpful staff
Such helpful staff.
New tyre swiftly fitted at the appointed time.
Very good service overall.
2026年10月23日
Protyre Autocare - Andover からの回答
Hello Mrs Rafferty,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Not good
There was little confusion over exactly what work was required and the cost but after a telephone conversation it was explained and understood. In the end service received did the job.
2026年10月21日
Protyre Autocare - Andover からの回答
Dear Bowers ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Andover branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
i always use this garage and i find…
i always use this garage and i find everything very good
2026年10月14日
Protyre Autocare - Andover からの回答
Hello Mr Sturgess,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff wereVery efficient and…
The staff wereVery efficient and polite. Prices were competitive. Didn’t take long to change two tyres. I’ve booked On online which was very easy for next day fitting.
2026年10月14日
Protyre Autocare - Andover からの回答
Hello Yana,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, knowledgeable staff. Who went above and beyond with their customer service. I would highly recommend this company and they have certainly got a regular customer in me.
2026年10月5日
Protyre Autocare - Andover からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Andover からの回答
Hello Patrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are always plesant
The staff are always plesant, polite and helpful. Which is why I always use them.
2026年10月5日
Protyre Autocare - Andover からの回答
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friedly fast turn around explained…
Very friedly fast turn around explained every thing both fitters coould not hadbeen better will be useing them a lot more highky recomended
2026年9月30日
Protyre Autocare - Andover からの回答
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was generally happy with the service…
I was generally happy with the service I received, however the only thing that let it down was when I got I the car back it was showing a tyre pressure system fault. I was assured by the branch that, this might reset itself after 10 mins driving however this as not been the case. I was told to bring it bring back to the branch if it did not reset, however I will let my mechanic sort it out, since I also need a wheel alignment adjusting bolt eased. Would have been nice if the car had been returned to me in the condition I gave it to them, and not in a condition where it might improve after 10 mins driving. Not sure I would use this branch again and take it to Micheldever instead and see how they perform.
2026年9月24日
自発的なレビュー
Protyre Autocare - Andover からの回答
Dear Steve,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Andover からの回答
Hello Rowena,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient staff
2026年9月18日
Great service at short notice
Needed emergency tyre change due to blowout on A303. First place I called (named for a racing series) were useless, couldn't care less I was stranded on the hard shoulder, tried to book me in for the day after and told me "no-one in the area will have any slots today" (!)
Fortunately Protyre were great- gave good instructions on the phone for how to find them, and got me in for a slot within the hour. Knowledgeable and friendly staff, couldn't ask for more
2026年9月16日
Protyre Autocare - Andover からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Honest people
I have used the Andover branch for some time now. Always good and honest service at a fair price. No waffle or BS..unlike others I won't mention. I trust them, thats it. And thank you.
2026年9月13日
Protyre Autocare - Andover からの回答
Hello Kerry,
Thank you for your wonderful feedback! We are so pleased to hear about your continued positive experiences with our Andover centre. Providing honest service at a fair price is something we strive for, and we truly appreciate your trust in us.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Andover からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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