As always, great staff and a fast and great service. Had an unexpected tyre problem and they were able to fit me in and resolve the problem at short notice, getting me back up and running.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... もっと見る
企業が回答しました
We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... もっと見る
企業が回答しました
The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too. They failed to inflate the tyres to the level spec... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Ashbourne Retail について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, 英国
- 01335 289530
4.8
優良
997件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Issue with TPMS was sorted and two…
Issue with TPMS was sorted and two tyres fitted quickly and efficiently by Josh great service as usual cheers
2026年2月2日
Wheel Balancing Success
Did exactly as requested and solved the problem. Price for balancing as expected but no explanation that an environmental charge of £5.00 had to be levied when there was no environmentally unfriendly waste? Hence 4 not 5 stars.
2026年1月23日
They kept me upto date with my car rang…
They kept me upto date with my car rang me to update me on my car and they were so very friendly and did a very good job on my car.
2026年1月28日
Highly recommend!
2026年1月28日
Friendly & professional
Friendly & professional. Used them several times before. Competitively priced and would highly recommend them for tyres.
2026年1月26日
Toby and Dave.
Toby and Dave.
As a person who has had a face to face business, you as a corporate are so very lucky to have these gentlemen under your umbrella,
They absolutely endorse your business.
If they weren’t present, then I would not utilise your business.
You are so typical of a mass produced cycle…. You need to think about what you have and the people who deliver your profile.
Thank you.
Phil Taylor.
2026年1月23日
Job done quickly and efficiently…
Job done quickly and efficiently without cutting corners. Well done.
2026年1月21日
Great service and polite staff
Great service and polite staff. Would highly reccomend the Ashbourne site. Thank you Protyre.
2026年1月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Overcharged and not as promised
Poor Customer service ,wheel weights not as promised after telling me they would be able to fit black weights
Tracking was completely out and car had to go back , they rectified this with Mole grips !!
Still not convinced its correct £90 wasted
Overcharged for valves when car had TPMS valves fitted !
Very poor , attitude very poor no sign of customer service anywhere
2026年1月21日
Protyre Autocare - Ashbourne Retail からの回答
Dear David,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Refunded the difference thankyou…
£221 battery quote, all in, face to face, then £252 charged when done to a dearer battery without asking to go ahead or explanation.. *But put it right by refunding for the difference with many thanks. Reason for their decision to use a different battery, was due to the voltages they said, but both batterys are 12V. Given 1 more star for the refund.
2026年1月14日
Protyre Autocare - Ashbourne Retail からの回答
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashbourne Retail branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service and competative prices
An excellent service, with honest advice given re. suitable products and very efficient work carried out.
2026年1月9日
Protyre Autocare - Ashbourne Retail からの回答
Hello Roy,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashbourne Retail からの回答
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service.
2026年1月12日
Protyre Autocare - Ashbourne Retail からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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