Great customer care Lady on desk is very knowledgeable and helpful Price given for job - front pads and discs Booked my car in for next day (but offered same day) Arrived at 08:45 - car ready b... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was easy to get a phone quote to replace the front discs & pads on the car, which was over £100 cheaper than the dealership. Booked the vehicle in for a few weeks later and they were expecting me w... もっと見る
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Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... もっと見る
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I always take my car here, they provide a great service, often fitting car in at short notice. The team are friendly and helpful, very trustworthy & honest. I wouldn’t use another garage now
企業が回答しました
企業情報
Protyre Autocare - Ashford Service Centre について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, 英国
- 01233 503355
4.8
優良
944件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Have kept my 19yr old car on the road…
Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult.
Your latest receptionist Irene has been particularly helpful.
2026年7月13日
Protyre Autocare - Ashford Service Centre からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford Service Centre からの回答
Hello Grenville,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service - good prices
Great service, good price - less than half the price quoted by main dealer! Quick and efficient with good communication
2026年7月8日
Protyre Autocare - Ashford Service Centre からの回答
Hello Danielle,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I went to protyre to have my Nissan…
I went to protyre to have my Nissan Micra aircon regased. They were quick and it only cost £44. I only use my car now and then so 4 weeks later having used it 3 times, I had no aircon. They said I was outside the warranty of 24 days and it must have a pinhole leak. I had to find someone else to fix it. Cost me £160 but I got what I paid for in both cases. In protyre case I got nothing for £44. Buyer beware.
2026年5月1日
自発的なレビュー
Protyre Autocare - Ashford Service Centre からの回答
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Ashford Service Centre からの回答
Dear AKHUMP,
We are delighted you consistently receive helpful service and appreciate our flexibility at our Ashford Service Centre branch.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards,
Kayliegh
Customer care - Protyre
Very nice receptionists who booked us…
Very nice receptionists who booked us in on phone and then gave a smile when we arrived. Not many MOT centres can accommodate motorhome but this we can and is a pleasant experience. Thank you.
2026年6月17日
Protyre Autocare - Ashford Service Centre からの回答
Hello Gill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford Service Centre からの回答
Hello Ben,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford Service Centre からの回答
Hello Edward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Turned up unannounced with a pot hole…
Turned up unannounced with a pot hole damaged tyre. Very friendly - checked all my tyres were safe. Fitted the new one quickly. Have used before and will use again. They have always been reliable.
2026年6月8日
Protyre Autocare - Ashford Service Centre からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford Service Centre からの回答
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service
Prompt service. Friendly telephone manner. Kept me updated throughout and gave me options to consider without rushing me.
2026年6月3日
Irene and Lisa were very helpful
Irene and Lisa were very helpful. I was having a pretty terrible day. Long story cut short, they replaced 2 tyres and squeezed my car in for Mot literally almost closing time. They really couldn’t have been any more accommodating. Even came out, worked out what tyres I needed, went through everything they had in stock, they deserve a pay rise. Thank you Roni (land rover discovery sport)
2026年5月29日
自発的なレビュー
Excellent Service
Squeezed me in for AC Regas during heatwave, easy to arrange, great service, great price.
2026年6月1日
Great offer price
Great offer price for Aircon regas. Easy to book and pay for online. Friendly staff.
2026年5月13日
Brakes
Service, staff and price were all first class.
Mechanics are happy to discuss the outcomes of their findings and reception staff organise the work efficiently.
2026年5月13日
Called ,on the day I didn't have to…
Called ,on the day I didn't have to wait long for the phone to be answered ,frindley voice answered bboked me in .luckely they had a
slot for me .I took it. Thank you to Very friendly rLady i did get here name ,sorry.
2026年5月8日
Friendly helpful staff
Friendly helpful staff. Car taken into workshop immediately and was ready in a short time. Health check provided was a bonus and much appreciated.
2026年4月27日
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