Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... もっと見る
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I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... もっと見る
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Ashford Service Centre について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, 英国
- 01233 503355
4.7
優良
923件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional service
Professional service, treated with respect. Had my car in today and was a quick and efficient visit, reception as always clean and tidy and professionally staffed, I barely had time to enjoy my coffee (the best I’ve had in a long time if I could have sneaked that machine out under my jacket I would ☺️) before my car was back with me. Can not recommend this branch enough, all the staff are polite and professional and treat you well and don’t baffle you, it’s worth the visit for a hassle free car repair.
2025年4月7日
自発的なレビュー
MOY and tyre replacement
I had two experiences, one for an MOT in respect of my car, and the following day, another for putting two front tyres on the car.
On both occasions I was dealt with efficiently and in a friendly, caring manner. As a consequence, I would have no hesitation in using Protyre again.
2025年3月26日
bought a new tyre from Protyre in…
bought a new tyre from Protyre in advance. On inspection the technician informed me that the punctured tyre could be fixed, and refunded me the money for the tyre and paid for the fix.
Great honesty and integrity. Will use again.
2025年3月14日
I Have Always been very satisfied using…
I Have Always been very satisfied using this company .
Friendly helpful staff
2025年3月19日
Friendly reception staff
Friendly reception staff. Good prices. Quick call backs when work has been done. Easy.
2025年3月12日
Up To Date Welcoming Service Centre
The Refit To the customer area is brilliant & bang up to date - a nice welcoming Trade Counter - which works for All Customers
With Free Tea & Coffee
I Have Been an when needed MOT & Tyre Customer for 13 years - Always been Pleased - But This now works much better !! Well Done
All With The same Competative Prices & Offers
2025年3月3日
Everything was on time
Everything was on time. The reception staff polite and welcoming. The technician who worked on the car was very good
2025年2月21日
Very pleased with the service from…
Very pleased with the service from protyre. All done in a 30mins and there was a place we could sit and wait with a tea, coffee and hot chocolate for you to drink no charge. Very happy
2025年2月10日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Poor experience
Had service and two days later got an engine light on. When I called there was little interest in solving the problem for me and had to be quite pushy to get an appointment to review what the problem was. Really poor attitude and costumer service. Will not go back!
2025年2月10日
Protyre Autocare - Ashford Service Centre からの回答
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Superb service
Superb service, had a problem with suspension. They fitted a pattern part but unfortunately this was not very good and the suspension knocked. They checked it over found the issue and decided to go with original manufacturer part. Fitted today and now brilliant. No extra charges all part of the excellent service. Well done Protyre Ashford and their Manager Alan. Thankyou.
Highly recommended.
2025年2月6日
自発的なレビュー
5 Star service
Great service lovely staff honest prices what more could you want. 5 star service all round, thank you Protyre
2024年11月27日
Very good customer service
2025年1月22日
Staff were friendly
Staff were friendly, my car was looked at on time and the waiting area was nice and warm.
2025年1月11日
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