Turned up at 1pm for my appointment to have two front Bridgestone Potenza Sport Evo Tyres fitted. My front tracking was also carried out and I had a phone call to say my car was ready for collection j... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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A happy cheerful greeting on my arrival. Offered tea & coffee. I was called as soon as my car was ready as promised. Great customer service, I’ve used this particular Protyre numerous times over th... もっと見る
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The assistance and help given to me at very short notice when I came from work and found I had a flat tyre, the lads at the shop were happy to get me sorted before they finished for the night which I... もっと見る
企業が回答しました
On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted... もっと見る
企業情報
Protyre Autocare - Ashford The Parade について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
The Parade, Orbital Park, TN24 0HT, Ashford, Kent, 英国
- 01233 500444
4.8
優良
1640件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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The amazing service I received
The amazing service I received
Due to a kerbed split tyre and no spare, I needed breakdown who were unable to fit their spare tyre and had to take me and split tyre to Protyre (who I buy my tyres from)
I rang them,explained situation- not knowing how long I’d have to wait for recovery.the lady (sorry I didn’t get your name) rang their other branch, and confirmed they would stay open until I could get to them.
Fortunately breakdown arrived promptly, arrived at protyre, they had new tyre ready, removed split tyre, fitted new tyre and balanced etc.
Cannot praise highly enough
2026年8月10日
Protyre Autocare - Ashford The Parade からの回答
Hello Mrs Tiltman,
Thank you for taking the time to share your incredibly positive feedback!
Customer service is very important to us, and we are so pleased to hear that our team at Ashford were able to assist you efficiently during a stressful situation. We're delighted that we could get you back on the road quickly.
Best regards,
Eddie
Customer Care - Protyre
Service is always outstanding and the…
Service is always outstanding and the work is always completed quickly and to a high standard.
2026年8月3日
Protyre Autocare - Ashford The Parade からの回答
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford The Parade からの回答
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use them for my tyres on the…
Always use them for my tyres on the cars. All four corners done really quickly and alignment great job as usual.
2026年8月5日
Protyre Autocare - Ashford The Parade からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford The Parade からの回答
Hello Miss Cooper,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly
Friendly, efficient service. Nice area to wait in with beverages. Reasonable price.
2026年7月29日
Protyre Autocare - Ashford The Parade からの回答
Hello Roy,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service efficient and friendly, and that you enjoyed our waiting area. We always strive to offer excellent value.
Best regards,
Eddie
Customer Care - Protyre
Great service as always
Great service as always. Protyre Ashford is my go to place for tyres, alignment etc.
2026年7月29日
Protyre Autocare - Ashford The Parade からの回答
Hello Ahal,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford The Parade からの回答
Hello Mr Butterworth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked and paid for this online
I booked and paid for this online, dropped off vehicle at allotted time went for a cup of coffee, came back and it was ready and waiting, with four new tyres in less than an hour!
2026年7月27日
Protyre Autocare - Ashford The Parade からの回答
Hello RJ,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. Therefore, we are delighted to hear that you are happy with the efficient service you received from our team at Ashford The Parade.
Best regards,
Eddie
Customer Care - Protyre
For wheel alignment
I visited several garages, including my dealership, to get my car’s wheel alignment done. Some refused because of the ADAS system, while others had very long waiting times. One well-known garage even told me they couldn’t do the alignment because my car had different types of tyres (all-season and summer tyres).
Thankfully, Protyre was able to carry out the wheel alignment without any issues. Their customer service was excellent, and they also offer three free alignment checks within a year, which is a great bonus.
Thank you very much to the team at Protyre. I highly recommend them for their professionalism, expertise, and outstanding customer service.
2026年7月15日
Protyre Autocare - Ashford The Parade からの回答
Hello Robin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff and pleasant experience…
Helpful staff and pleasant experience always use them
2026年7月22日
Protyre Autocare - Ashford The Parade からの回答
Hello Iris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great job!
I called to make an appointment to get my car’s air-conditioning re-gassed, & was able to be seen within an hour. I was then told to return in about an hour’s time to collect my car, and got a call within this time to say the work was completed. Very efficient & good service in my opinion, and very pleasant and professional staff.
2026年7月22日
Protyre Autocare - Ashford The Parade からの回答
Hello Odette,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great help from the protyre team at…
Great help from the protyre team at Ashford orbital investigating some noises coming from the front of the car.
New parts fitted same day with no drama and fully quoted prices before the work was carried out. Great communication and prices to do the work. Thanks Again. Dan Ashford.
2026年7月22日
Protyre Autocare - Ashford The Parade からの回答
Hello Daniel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford The Parade からの回答
Hello Kirk,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Said a time and they kept to it good…
Said a time and they kept to it good members of staff
2026年7月20日
Protyre Autocare - Ashford The Parade からの回答
Hello Will,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford The Parade からの回答
Hello Timothy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford The Parade からの回答
Hello Chandra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Blown away by the helpfulness and speed…
Blown away by the helpfulness and speed work carried out as I just turned up out of the blue. Well done Protyre!!
2026年7月15日
Protyre Autocare - Ashford The Parade からの回答
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Short notice but fitted me in very…
Short notice but fitted me in very quickly ,very friendly and helpful
2026年7月15日
Protyre Autocare - Ashford The Parade からの回答
Hello Sephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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