Protyre Autocare - Ashford Victoria Road レビュー 

1,501
•
TrustScore 5段階評価の5

4.8

Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB

•

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5つ星のうち5の評価

Protyre in Ashford are a great team. I find the service and mot are excellent. They keep you informed and will always give health and safety checks and advise before fixing or changing anything. They... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service! I booked this in for a Gold service this week. Whilst waiting for them to open, I looked through my logbook and noticed the previous owner had carried out one in July. I spoke to... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service as always from the many occasions Ive used protyre for tyres mot or car maintanace…! T

企業が回答しました

5つ星のうち5の評価

Always courteous and respectful at reception and with looking after my car. Staff very helpful explaining what needed to be done and why. I feel confident that Protyre do only what needs to be done.

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

Protyre Autocare - Ashford Victoria Road について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, 英国

  • 01233 625962

4.8

優良

TrustScore 5段階評価の5

1501件のレビュー

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4.8

すべてのレビュー

(1,501)

過去12か月のレビュー数: 33,081件

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5つ星のうち5の評価

Excellent service as always from the…

Excellent service as always from the many occasions Ive used protyre for tyres mot or car maintanace…!
T

2026年11月4日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Tristan​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Protyre in Ashford Excellent Team

Protyre in Ashford are a great team. I find the service and mot are excellent. They keep you informed and will always give health and safety checks and advise before fixing or changing anything. They are very knowledgeable and I would recommend this company for your car check-ups and more. Thank you.

2026年3月27日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent service

Excellent service!
I booked this in for a Gold service this week. Whilst waiting for them to open, I looked through my logbook and noticed the previous owner had carried out one in July. I spoke to the reception and he was fully understanding and cancelled the service- on the same day it was due! I asked them to carry out a diagnostic test for an issue I'd had, which they done instead. Picked it up after work and although they couldn't fix the issue, they gave me a garage recommendation. Very impressed with the friendly service I received.

2026年10月30日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Vicky,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent service very helpful

Excellent service very helpful

2026年10月28日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Mr Starkey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Pro tyre - Victoria Road Ashford

Staff extremely friendly, got me booked in the same day for 2 tyres at a reasonable price too.
Would recommend

2026年10月24日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Nathan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Polite

Polite
Friendly
Helpful

2026年10月28日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Tracy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Friendly staff.

Friendly staff.
Time was given for the job to be done.
Good price.

2026年10月26日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Clive,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Courteous and friendly staff

Courteous and friendly staff

2026年10月23日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Dear Mr Meacher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford Victoria Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Nice to feel welcome along with the service received by the car lol.

2026年10月21日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Carl​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very professional

Very professional, polite and very quick

2026年10月21日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Always courteous and respectful at…

Always courteous and respectful at reception and with looking after my car. Staff very helpful explaining what needed to be done and why.
I feel confident that Protyre do only what needs to be done.

2026年10月17日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Elcieb,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent service

Excellent service, feels trustworthy, got car sorted swiftly.

2026年10月16日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Penny,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Super friendly staff

Super friendly staff, prompt service provided and good pricing.

2026年10月21日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Helpful staff

Helpful staff, good customer care.

2026年10月9日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Dear Mr W,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the support and care you received from our team at our Ashford Victoria Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre .

5つ星のうち5の評価

Manager very helpful

Manager very helpful, fitting done within the hour, no issues.

2026年10月14日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Chuck,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

All easy to book & operate time etc

All easy to book & operate time etc, Friendly team, all good.

2026年10月14日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち1の評価

Shoddy incompetence.

Shoddy incompetence.
Replaced my exhaust which then FELL OFF 2 weeks later. Thankfully it didn't cause an accident to people behind!
For this reason I do not use them myself anymore but my husband took his car to them for MOT, they decided he needed a new exhaust and here we are a month later and his exhaust FELL OFF! Again thankfully it didn't happen on a fast moving road in traffic and cause an accident!
I would have thought fitting an exhaust would be something vehicle mechanics would do regularly and be fully capable of doing properly.
Once is a mistake, twice is pure incompetence, negligence and complete disregard for the safety of road users.

2026年10月12日
自発的なレビュー
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Excellent communication & friendly staff

Another excellent review for Protyre on Victoria Rd from us. This time for an MOT, battery replacement, etc. Service is always super, staff are very friendly and price was good. Many thanks!

2026年10月7日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Lucy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great experience once again with…

Great experience once again with Protyre Ashford! They have been very helpful, professional and quick! Highly recommend them. A+ service

2026年10月7日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Janina​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

I cannot praise Ben highly enough

I cannot praise Ben highly enough. He has gone above and beyond again, getting a new battery fitted within a day, in spite of having very few staff.

2026年10月1日
Protyre Autocare - Ashford Victoria Road ロゴ

Protyre Autocare - Ashford Victoria Road からの回答

Hello Mrs Petts,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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