The staff are impeccable. Martin and James have helped us so much with the car and we really trust their opinion and knowledge. We cannot fault the prices and they have always been able to fit us in,... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I arrived at the garage late on a Saturday afternoon. One tyre nearly shredded, a bit shocked. Your staff were excellent, checking my tyres to say that 3 needed to be changed! I said I’ll have 4 if... もっと見る
企業が回答しました
Friendly and welcoming. Answered my questions. They checked my faulty tyre(slow punture) it only needed a replacement valve. They also as a service gave me a report of the condition of my tyres and br... もっと見る
企業が回答しました
The guys were absolutely amazing! We had travelled from Ipswich to Barnstaple, and our tyre pressure warning light came on. The guys saved the tyre, and we were on our way within half an hour. Gre... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Barnstaple について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
97a Newport Road, Barnstaple, EX32 9BE, Barnstaple, North Devon, 英国
- 01271 324406
4.9
優良
1805件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Spoken to like an Absolute idiot
Spoken to like an Absolute idiot. After 30+ years of working on cars. I will be never using them again. Bunch of idiots. Need 4 more tyres for my other car, definitely going else where!
2026年11月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Barnstaple からの回答
Hello Mrs Walters,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Barnstaple からの回答
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The guys were absolutely amazing
The guys were absolutely amazing! We had travelled from Ipswich to Barnstaple, and our tyre pressure warning light came on.
The guys saved the tyre, and we were on our way within half an hour.
Great guys!
2026年11月4日
Protyre Autocare - Barnstaple からの回答
Hello Natasha,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Repaired puncture in good time
Repaired puncture in good time
However they didn’t answer phone when I tried to book so had to go in the make appointment.
2026年11月2日
Friendly and welcoming
Friendly and welcoming. Answered my questions. They checked my faulty tyre(slow punture) it only needed a replacement valve. They also as a service gave me a report of the condition of my tyres and brakes all for less than £20.00
2026年11月2日
Protyre Autocare - Barnstaple からの回答
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff are always
The staff are always, helpful and friendly and offer an excellent service.
2026年10月26日
Protyre Autocare - Barnstaple からの回答
Hello Pam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are impeccable
The staff are impeccable. Martin and James have helped us so much with the car and we really trust their opinion and knowledge. We cannot fault the prices and they have always been able to fit us in, to suit our needs. Very Professional and Knowledgeable.
PERFECT!!!
2026年10月23日
Protyre Autocare - Barnstaple からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Environmental charge levied to repair a puncture
I suffered a nail in a tyre, thankfully it could be repaired. The staff were polite and the repair was done. I was happy with the cost to repair, much cheaper than a new tyre! But when I got home my wife saw a £4.15 + vat environmental charge had been levied. Having searched the reason for the charge being made, I fail to see why it had been added. At the time I was told that a small section of foam was removed from the inside of the tyre to enable the patch to be fitted during the repair process. The charge is a very small amount in the grand scale of things, but it is the principle. Why should I bother returning to question the charge, it may just create ill feeling. Whilst I was very happy with the fee to repair, I would have been even happier without that charge having been shown on the invoice or for the reason it was applied to be relevant when a puncture is repaired and there is no tyre to dispose of or seat covering used. Perhaps someone will reply to this? I'm happy to learn more and understand why it was charged. I have used the business before and this wont stop me using it again, but in the future, it will make me view the invoice and ask for clarity before I leave.
2026年10月22日
Protyre Autocare - Barnstaple からの回答
Dear Mike
Thank you for your feedback . We are sorry to hear that your recent visit to our Barnstaple branch has not been a positive one for you on this occasion due to the Environmental charge
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick, efficient service and honest…
Quick and efficient service and honest advice given. Really grateful for the service provided.
2026年10月26日
Protyre Autocare - Barnstaple からの回答
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Barnstaple からの回答
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Barnstaple からの回答
Hello Mr Gross,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent professional customer…
Excellent professional customer service.
All members of staff were friendly and very helpful.
2026年10月21日
Protyre Autocare - Barnstaple からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speed and friendly service
2026年10月21日
Protyre Autocare - Barnstaple からの回答
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Barnstaple からの回答
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Martin and his team are always…
Martin and his team are always exceptionally helpful and go the extra mile to ensure a full positive outcome 👍
2026年10月19日
Protyre Autocare - Barnstaple からの回答
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Got my tires changed on my defender
Got my tires changed on my defender, service was very quick. Staff were very friendly and welcoming.
Definitely recommend!
2026年10月14日
Protyre Autocare - Barnstaple からの回答
Hello Miss Needham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from everyon. Martin the manager and all the men were…
Martin the manager and all the men were very helpful from the first time I went in there a year ago with a flat tyre. This prompted me to look at Protyre when I was worried about the condition of my tyres. They looked at them very thoroughly and didn’t even persuade me to have new ones, so I will certainly go back to them when they do need replacing. It makes a great change to deal with people who don’t always try the sales pitch on you. Definitely will use them again and no hesitation to recommend them. ( I haven’t been paid to say this either, one always wonders.)
Gillian Stevens.
2026年10月14日
Protyre Autocare - Barnstaple からの回答
Hello Gillian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Shocked latecomer.
I arrived at the garage late on a Saturday afternoon. One tyre nearly shredded, a bit shocked. Your staff were excellent, checking my tyres to say that 3 needed to be changed! I said I’ll have 4 if the bill will be reasonable. Yes, it was, I was then delighted. Your manager remembered my name from before and made the expensive experience much easier to bear. Thanks.
2026年10月14日
Protyre Autocare - Barnstaple からの回答
Hello Sue,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Barnstaple からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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