Great team replaced by cracked wheel and found me a very reasonably priced run flat tyre. All fitted quickly all the team were courteous and so helpful couldn’t recommend more highly
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... もっと見る
企業が回答しました
Tyres ordered on line and fitting appointment booked. On arrival at branch tyres had not been delivered so had to make second trip later in the day. Central booking system seems not fully synchronised... もっと見る
I cannot thank Raul enough! From the moment we arrived to the very last minute, his kindness, care and professionalism was exceptional! It was an absolute delight to be in his presence, I knew I could... もっと見る
企業情報
Protyre Autocare - Bath Lower Bristol Rd について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, 英国
- 01225 331949
4.7
優良
2643件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Life savers!!!
I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why!
They saved our family holiday following a tyre blow out and sorted it within a few hours from ordering the tyre (which wasnt in stock) and fitting it! Thank you also for being so patient with an anxious lady too, and answering my many questions! So so grateful!
2026年8月7日
自発的なレビュー
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Hayley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Recently had a two new tyres fitted
Recently had a two new tyres fitted, unfortunately i had a unrepairable puncture in one, protyre Bath fitted a new one should have been the same as the original pair, but it was a different tyre at a higher price, this was sorted out without without any problems and gave me a credit, very happy with the service.
2026年8月7日
As ever great service from the team at…
As ever great service from the team at Bath. Thank you
2026年8月3日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Jason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Kept me waiting.
Kept me waiting.
No one wanted to help.
Tracking still pull slightly
Very busy
2026年7月28日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Dear Wayne,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
A successful visit for necessary tyres!
I needed 2 Front tyres for my car and the staff at Bath Protyre were right on the ball. I was advised where to put my car, which tyres were available and which would suit the requirements. The job was completed within 45 minutes and I am very satisfied with the results.
2026年8月3日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Ben,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Kalvin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing!
What can I say.
Really well looked after.
Took my car down at opening time with dangerous sounding grinding noise . Reception directed me to a lovely man named Raul. He’s swiftly got my car up on the ramps and found the problem immediately.
Left with my car with Raul and within 2 hours, had a lovely call from him to say car was ready to collect.
We were out for the day, but they said it was fine to leave the car with the until we were done.
Such amazing service from start to end. Being miles away from home, it was so nice to know my little car was in amazingly safe hands.
Thank you so much Raul and the team for looking after me.
2026年7月29日
自発的なレビュー
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Maria,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Basic service was very good
Basic service was very good. I just don’t expect for one of the staff to finish rolling his cigarette! Enough said!
Shame really
2026年7月29日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Dear Nick Sladek,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Geoff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The tyre’s I had replaced were less…
The tyre’s I had replaced were less than 2 years old and done about 11 thousand miles and I was told by one of the employees they should not have worn so badly and should have been sent back to the manufacturer
I felt the management was not interested in going through the process of sending them back
2026年7月27日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Dear Paul Ryman,
We're sorry to hear about your concerns regarding the tyres. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
GREEN PUNCTURE LEVY
The service was both professional and efficient but be aware they make a £5 Environmental Charge for fixing punctures. When questioned I was told it was for the disposal of Fitters gloves among other things!
2026年6月30日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Booked a service
Booked a service . Fantastic place to have your car sorted. The staff are all very obligeing. Great service definitely be going back for a mot and service next year. Cheers guys. Above and beyond service.
2026年7月27日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Tina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
don't do it to yourself
visited 3 branches. One for a health check on a new car one for an aircon regas and one for a health check before selling the car
The 1st one does the health check in 15 mins and there is no evidence of it ever happening on their system the 2nd one does the regas but doesn't give any paperwork "system broken" the 3rd one makes me aware that my air con gas is dangerously low and needs topping up. Yes thats the same car they re gassed 4 weeks ago
somebody telling porkies here
5 days later still waiting for a response to my complaint (we will respond in 3 working days)
2026年7月24日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Dear Richard Yates,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response to your complaint. We can confirm your complaint was raised on the 20/07/26 following your call into our department.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Mr Sobers,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast and always very honest.
Fast and very honest. My tyres were checked and were fine. Thank you :)
2026年7月21日
自発的なレビュー
Protyre Autocare - Bath Lower Bristol Rd からの回答
Dear Fran,
We would like to thank you for sharing your feedback regarding the excellent service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Bath Lower Bristol Road branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service as always
2026年7月22日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Mr Darwell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service and very polite young man…
Good service and very polite young man who mended my tyre. Ma y thanks
2026年7月20日
Protyre Autocare - Bath Lower Bristol Rd からの回答
Hello Hazel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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