Protyre Autocare - Beccles レビュー 

1,098
TrustScore 5段階評価の4.5

4.6

Unit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... もっと見る

企業が回答しました

5つ星のうち5の評価

The manager the staff, they always do a brilliant job of work on my car 10/10 is not enough really, but, truly, I won’t go anywhere else with my car, been with them for about 9/10 yrs.

企業が回答しました

5つ星のうち5の評価

As soon as I contacted Protyre , they checked if the tyre I required were available . They had them in stock and said they could sort it by 2pm. When Zi dropped my car off , the staff were friendly ,... もっと見る

5つ星のうち5の評価

Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, 英国

  • 01502 717885

4.6

優良

TrustScore 5段階評価の4.5

1098件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.6

すべてのレビュー

(1,098)

過去12か月のレビュー数: 34,171

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5つ星のうち5の評価

Always helpful and polite and…

Always helpful and polite and competitive on price

2025年9月24日
Protyre Autocare - Beccles ロゴ

Protyre Autocare - Beccles からの回答

Hello Carol,

We appreciate you taking the time to leave us this excellent review. We're happy you found our team in centre helpful and polite.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち1の評価

Service

My car was booked in for a service on this day.
That all went well. Except that I was told I had a coolant leak. The manager was very accommodating and managed to get the part and fit it later that day.
I paid £306.00 only to drive around corner home and my car was still leaking fluid hence more than was before. I took it back next day. Only for technician to say we are backed up today I try and look at it end of day. So my Saturday was ruined as planned to go out for the day. Eventually just before closing I got call saying it was ready. To be told the hose had not been tightened up correctly. Which then I was told they had tightened it up put extra clips on. Taken up to temperature and test drove around the corner. So all that should have been done previous day and to let me drive home in my car with a hose that was not tightened or connected properly. To say the least I’m not very happy. This particular branch has made me feel uneasy about trusting them again.

2025年8月29日
Protyre Autocare - Beccles ロゴ

Protyre Autocare - Beccles からの回答

Dear Mandy Beevor,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち1の評価

SCAMMERS

This place doesn't even deserve a 1 star as it is a bloody joke of a place they are all scammers they quoted us £765 to service our car told us we needed gas for our air con which was a lie,needed coolant it was dry as a bone lies again they told us we needed new breaks all lies needed none of this just needed air pump change oil filter and new oil in total it cost us £300.20 and we got it done by professionals people and not cowboys who scam you this place is a bloody joke, avoid this place they try and make this wrong with your car when there isn't they say to leave your details with them in an email but they never get back to you not ever yes I'm taking this further and trying to get this place shut down for good

2025年7月18日
自発的なレビュー
Protyre Autocare - Beccles ロゴ

Protyre Autocare - Beccles からの回答

Dear Anthony Russ,

Thank you for leaving us a review, and we are sorry to hear that you feel this way. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち1の評価

I have used the shop in Beccles for…

I have used the shop in Beccles for many years and they have always been very helpful. Unfortunately, this week I needed two tyres and had two malfunctioning pressure sensors. I decided to change all four sensors and get four new tyres. I was quoted £120 per sensor as they needed programming plus the cost of premium tyres. I was also advised to get the tracking checked so, in all it would have cost over £1000.
My local garage was able to sort it all for £720. The sensors did not need programming and the Ford OE ones less than half the price, the tracking was fine and the premium Dunlop. tyres much cheaper. I could have been ripped off and was shocked I was not offered any ‘deal’. I will not be returning.

2025年8月6日
自発的なレビュー
Protyre Autocare - Beccles ロゴ

Protyre Autocare - Beccles からの回答

Dear Clive Rushworth,

Thank you for notifying us of your concerns regarding the price. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Recommended

Have been using protyre a lot of the last couple of years for both our cars and the service has been very good. Staff are attentative and polite. Work is completed effeciently and in line with expectations. Have only disputed on recent bill however this resolved in an amicable manner. Will continue to use and recommend to other

2025年7月17日
自発的なレビュー
Protyre Autocare - Beccles ロゴ

Protyre Autocare - Beccles からの回答

Dear Jerry kirk,
We're happy to hear that you have consistently received very good service at our Beccles centres. It's great to know that you have found our staff attentive and polite, and that work is completed efficiently.
We appreciate you highlighting your experience and that the billing matter was resolved amicably. We value your recommendation. we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre

5つ星のうち5の評価

Crisis Averted

On a visit my daughter got a nail pierce one of her car tyres the day before she was returning home. Fortunately "Protyre Autocare - Beccles" could fit the car in for repair a few hours later. It was quickly repaired and all administration was dealt with efficiently.

2025年7月26日
5つ星のうち1の評価

Worst garage in Beccles?…

Your company in Beccles has the absolute worst reputation as I found out when I posted my experience last week online - nearly 150 sharing their same bad experience!!! Sadly I only found out after having an MoT done which was refused with 8 major & 6 advisories! Told I shouldn't even drive it home (a lie as non of his faults were classified dangerous) All nonsense - 2nd and 3rd opinions and the next day a pass with 3 advisories only one of which matched up with your tester. He saw an old car and an older couple and thought we were vulnerable - WE ARE NOT our car is regularly serviced by our Dealership in Norwich and we are still sharp and not easily fooled! This has shamed your company brand here. If it were my business I would clear it out. I will be making a report to Trading Standards - it will be worth losing the £50 he took if it gets shut down and prevents others being ripped off too.

2025年7月25日
Protyre Autocare - Beccles ロゴ

Protyre Autocare - Beccles からの回答

Dear Patricia Reid,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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