This Billingham branch of protyre takes customer care to another level. Car was afforded the utmost care prior balanced wheels checked personally by the branch manager for tyre wear. Warm brightly l... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to book and pay for MOT online. Pleasant and courteous reception staff, MOT carried out efficiently and on time as promissed. Whole process took just over an hour. Excellent service.
企業が回答しました
The best service I have encountered at any tyre/MOT centre. I went a few years ago for a slow puncture repair with another car, so returned when I had another slow puncture with a newer car. The servi... もっと見る
企業が回答しました
I always have great service with my local protyre , This time Ryan worked to get the parts ii needed and got me booked in quickly , back on the road within hours many thanks for your kindness and hel... もっと見る
企業情報
Protyre Autocare - Billingham について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, 英国
- 01642 565800
4.8
優良
1653件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I always have great service with my…
I always have great service with my local protyre , This time Ryan worked to get the parts ii needed and got me booked in quickly , back on the road within hours many thanks for your kindness and help
2026年11月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent service
Excellent service. Took the car in advised and had the car back on the road. Thank you
2026年11月4日
Protyre Autocare - Billingham からの回答
Hello Karen,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Billingham からの回答
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book and pay for MOT online
Easy to book and pay for MOT online. Pleasant and courteous reception staff, MOT carried out efficiently and on time as promissed. Whole process took just over an hour. Excellent service.
2026年11月2日
Protyre Autocare - Billingham からの回答
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The best service I have encountered at…
The best service I have encountered at any tyre/MOT centre. I went a few years ago for a slow puncture repair with another car, so returned when I had another slow puncture with a newer car. The service, honesty and price was top notch then and it has not changed. Highly recommended .
2026年10月28日
Protyre Autocare - Billingham からの回答
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
No appointment but fit me and repaired…
No appointment but fit me and repaired the puncture straight away
2026年10月30日
Protyre Autocare - Billingham からの回答
Hello Craig,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Leak after oil change!
The car was serviced a week ago with an oil change, since then my car has had an oil leak! The response after my second visit was I needed to call another garage to have them look at it as there is nothing Protyre can do as they can’t get the part. Which I find difficult to believe as they can be bought off Amazon. From a simple oil change I am left with a car I can’t drive for over two weeks until it can be looked at by a competent garage. I am disappointed that protyre have not provided better after service care, particularly as there is a risk that this is something they may have caused which will be costing me in excess of £500 to put right.
2026年10月23日
Protyre Autocare - Billingham からの回答
Dear LM,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Billingham からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great place to take your car
Great place to take your car, quick service and great guys! Couldn't fault anything
2026年10月28日
Protyre Autocare - Billingham からの回答
Hello Kimberley,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and friendly staff
Very helpful and friendly staff, excellent work , esy to use the on-line app ,Thank you ,
2026年10月26日
Protyre Autocare - Billingham からの回答
Hello Pauline,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Billingham からの回答
Hello Mr Whitney,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Flat tyre after a holiday away.
we had just arrived home from holiday and drove back from Newcastle airport. Almost home when the tyre went flat. Pumped it up enough to get home. Drove to Protyre in partners car to ask if they stock the tyres I've had in the past. They did and said they could do it straight away. Drove home and the tyre was completely flat again. So pumped it up enough to get it to Protyre where they replaced the tyre for me. Very happy with their service with a smile. Thank you :)
2026年10月13日
Protyre Autocare - Billingham からの回答
Hello Allyson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Billingham からの回答
Dear sean fay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the swift turnaround, competitive pricing, and welcoming staff during your visit at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
Very happy with the friendly professional service we received. Well done all.
2026年10月21日
Protyre Autocare - Billingham からの回答
Hello Julie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Alway good friendly service
Alway good friendly service. Clear and professional approach with customers. Would highly recommend.
2026年10月21日
Protyre Autocare - Billingham からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very professional people with very…
Very professional people with very helpful and friendly staff.
2026年10月19日
Protyre Autocare - Billingham からの回答
Hello Ms Pearson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My brakes were knackered and my…
My brakes were knackered and my calipers had seized so they fitted my calipers free of charge. Good bunch of lads,would highly recommend
2026年10月19日
Protyre Autocare - Billingham からの回答
Hello Mr Mason,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service from the lads
Fantastic service from the lads, paid for a tyre online, unfortunately the system sold me a tyre they didn't have but the manager moved heaven and earth to get me one, one of the lads went to pick it up and fitted it immediately.
2026年10月14日
Protyre Autocare - Billingham からの回答
Hello Allan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
This Billingham branch of protyre takes…
This Billingham branch of protyre takes customer care to another level.
Car was afforded the utmost care prior balanced wheels checked personally by the branch manager for tyre wear. Warm brightly lit waiting area staffed by equally warm engaging staff plus tea/coffee machine.
This is one impressive set up and it's here on our doorstep. Rest assured, I'll be back 😊
2026年10月15日
自発的なレビュー
Protyre Autocare - Billingham からの回答
Hello Neil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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