Competitive price. 4 tyres fitted nicely. No marks on wheels etc (important to me). Had a 10 o’clock booking but didn’t get started until after 11. Manager apologised for delay so not major issue.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First time using Protyre in Bolton. Very competitive prices and the job was done at the time my appointment was. I'd definitely use them again and highly recommend them.
企業が回答しました
My brakes and tyres needed fixing as a matter of urgency and Pro tyre at Bolton pulled out all the stops to ensure that it all got fixed in a day. Thank you. Would definitely recommend.
企業が回答しました
Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Bolton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, 英国
- 01204 524392
4.6
優良
1695件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
They couldn't have done anymore to help…
They couldn't have done anymore to help out. Brilliant service.
2025年11月12日
Protyre Autocare - Bolton からの回答
Hello Jonathan,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bolton からの回答
Hello Kizzle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Needs to do better
Needs to do better, if it wants to survive.
Booked online on ProTyre website.
Arrived and not aware of booking (same-day booking).
“Online diary not correct. Lads on lunch. Wait 1 hour”.
No ownership or apology.
Paid online for front tracking (only option)
Rear tracking also required (expected)
Asked for discount, but didn’t really click why I was asking. Gave -£5 off.
Asian guy comes in. Can’t speak good England.
Mutters about steering/tracking issue, but the staff member couldn’t be less interested. First words - “You need book an appointment”, before repeating himself, but loud enough so that the translation no longer mattered.
Old couple waiting 2 months for a part. And I mean like, 80 years old couple. And the staff member was quoting jargon and telling them about the complexities for calibrating an ADAS machine and they just had no clue what he was talking about.
I had to interrupt and explain to them that the garage were waiting on someone to fix a that’s required to install her part and stop her safety systems faulting.
I don’t know. Maybe it was a bad day. Looked like low staff, but also looked like low bookings.
Get a positive, rapport-building telephonist / receptionist out front to sell some hours sold and get the techs back under vehicles where they should be, because the setup I experienced, isn’t a sustainable one.
2025年11月12日
Protyre Autocare - Bolton からの回答
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Courteous efficient as always
2025年11月12日
5 Stars, but only just!
I booked my MOT online at the time slot I wanted. I received confirmation for the time slot. I arrived at the garage on time to be told I could be waiting a hour and half because they were double booked. I complained because it was at a fixed time slot and should only take a hour, but was told that time slots booked online aren't guaranteed, or words similar. My car was ready after a hour though, so all good or I would have down marked them. Traveling nearly 10 miles for a MOT when there are other garages more locally means I don't want to be wasting time when I get there, but as I say, it turned out ok in the end.
2025年11月10日
Very quick and efficient
2025年11月7日
Protyre Autocare - Bolton からの回答
Hello Marie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use protyre for new or winter…
Always use protyre for new or winter tyres swaps. Easy booking. Great service. Well informed and engaging staff.
2025年11月7日
Protyre Autocare - Bolton からの回答
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Recommend Bolton Protyre Thistlewaites
Booked in for mot and knew would need a new tyre due to its age was all sorted new tyre fitted and balanced prior to mot. Excellent service as usual
2025年10月27日
Protyre Autocare - Bolton からの回答
Hello Helene,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient MOT service
It was very easy to book an MOT appointment online. The staff were very helpful when I turned up and the MOT was carried out quickly.
I have been a customer here for many years.
2025年10月27日
Protyre Autocare - Bolton からの回答
Dear Miss Washbrook,
Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have raised this with the Area Manager and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Bolton からの回答
Hello Mr Kidman,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
5 star service as always
5 star service as always. Friendly courteous staff, reasonable prices and work completed quickly.
2025年10月25日
recent mot.
recent mot.easy to book on line,discounted price.what more could you ask for?cant fault.
2025年10月22日
Protyre Autocare - Bolton からの回答
Hello Colin,
We're happy to hear that you found our online booking easy to use and appreciated the discounted price for your MOT. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Bolton からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Positive experience
I had a very positive experience with the team at Thistlethwaite Tyre & Exhaust – Team Protyre. The staff were courteous, professional, and took the time to clearly explain the issues with my car, showing genuine concern for my safety and understanding of the situation. Although they weren’t able to resolve all of the issues initially due to limited access to certain parts from their suppliers, they kept me fully informed and offered helpful guidance. Once I was able to source the necessary repairs elsewhere, I returned and they promptly completed my wheel alignment to a high standard. I really appreciated their honesty, communication, and customer-focused approach, highly recommended.
2025年10月24日
Protyre Autocare - Bolton からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick service repairing my tyre
Quick service repairing my tyre. I phoned explaining I had a nail in my tyre I was told I could to go straight to the garage. My tyre was repaired in quick time. Staff were very friendly and helpful. I would recommend Protyre Bolton.
2025年10月15日
Protyre Autocare - Bolton からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great absolutely great
2025年10月22日
Extremely disappointing service and lack of accountability
I had my car’s air conditioning recharged at Protyres, and shortly after the service my AC completely stopped working. I was later advised that the compressor no longer engages.
When I contacted Protyres, I asked for details of the oil used during the recharge, as my vehicle uses an electric compressor that requires a specific, non-conductive oil. Despite repeated requests over the past three months, the company has been unable (or unwilling) to confirm what oil was used.
This raises serious concerns that a standard, incorrect oil may have been used — which can cause damage to electric compressors. Based on the sequence of events, it appears highly likely that the compressor failure was a direct result of Protyres’ improper servicing.
To make matters worse, communication has been extremely poor. After months of chasing for a simple answer, I am still left without resolution and a non-functional air conditioning system.
Overall, a deeply frustrating experience marked by technical negligence and lack of responsibility. I would strongly advise others to avoid using Protyres for AC servicing, especially for vehicles with electric compressors.
2025年7月17日
自発的なレビュー
Protyre Autocare - Bolton からの回答
Dear jasnie pan,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service as usual
Excellent service as usual.
Staff go above and beyond your help you.
Have used many times in the past.
Very reliable and trustworthy.
2025年10月20日
Protyre Autocare - Bolton からの回答
Hello Mrs Marsh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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