İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
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レビュアーのコメントを見てみましょう
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... もっと見る
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After having an issue with a Groupon Voucher. Protyre management was able to resolve a issue i had regarding regas my car aircon unit . Very satisfied with the response I receive and Happy with Prot... もっと見る
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The guy at reception was extremely helpful and knew the answers to everything I asked..the tyre change was quicker than I expected…..overall an excellent job and I’ll be back when I next need tyres…👍... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Bournemouth について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, 英国
- 01202 444999
4.6
優良
1267件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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I booked and paid online for 2 new…
I booked and paid online for 2 new tyres to be fitted at 11am. Arrived early as advised ....however, was told due to personal reasons, one fitter had to leave. I know things happen, but was nearly 2 hours later when left!!! Was, however, kept informed and young man on desk very apologetic.
2026年1月29日
Protyre Autocare - Bournemouth からの回答
Dear Alison Tanner,
Thank you for sharing your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Made the vehicle safe at short notice.
Very accommodating with a short notice appointment for new tyres to make the car safe on the road. Great communication. I used an online booking to make use of a voucher code.
2026年2月4日
Keep getting a pressure in tire error…
Keep getting a pressure in tire error went to Pro Tyre and they advised that the front driver side is slashed and irreparable- although I just replaced the exact front Tyres 3 months before that. I was advised I need to replace the tyre and than was told my back Tyres are worn as well and needed placing too. Why would they put the new Tyres on the front as my car is a front wheel drive I honestly don’t know and will most likely go elsewhere for Tyres in the future
2026年2月2日
Protyre Autocare - Bournemouth からの回答
Dear Johan Roberts,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The thoughtfulness of all who work at…
The thoughtfulness of all who work at Protyre is very good , no one could be better than them which is why I go back every time I need tyres even for just putting air in them cos they know what they are doing.
2026年2月6日
Great service and good value for money
Great service and good value for money. I have used these guys a few times and have never let me down!
2026年2月6日
I had a winter check at Bournemouth…
I had a winter check at Bournemouth protyre. It was great and the staff are fantastic. Thank you so much.
2026年1月8日
自発的なレビュー
Again I have reason to be reporting…
Again I have reason to be reporting here.
Just had a Pirelli Pzero fitted to BMW 435 and made a point of mentioning tyre pressures.
The new tyre had totally different pressure to the others.
2026年1月28日
Protyre Autocare - Bournemouth からの回答
Dear J.M,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fitted me in immediately
Fitted me in immediately. Had the tyres in stock and all done within one hour. Pricing reasonable. Can't ask for more. Excellent coffee as well!!
2026年1月21日
Good job 👆
Brad was professional and careful not to mark my rims, which had never had tyres replaced before.
2026年1月17日
Pleased customer
Very efficient service. Polite staff and I wasn't waiting too long. Highly recommended
2026年1月21日
Joey was really helpful
Joey was really helpful. He looked after us and everyone else who came through the door. He was on the ball the whole time. He was also very kind.
An excellent front of house man!! And excellent service. The waiting area was cosy and the hot chocolate was delicious!
I will definitely recommend you.
2026年1月21日
Excellent service.
2026年1月12日
Friendly Professional Staff.
2026年1月10日
Professional service
2026年1月12日
Protyre Autocare - Bournemouth からの回答
Hello Ionut,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bournemouth からの回答
Hello Naveen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Customer service at store is great but...
Customer service at store is great, range of coffees offered, very nice. But time organisation is a disaster. Showed up for a booked time to be told they don't have tyres I have ordered. Rebooked for couple of hurs later. Showed up again and waited 1.5 hours for service to be done. That's why only one star.
2026年1月9日
Protyre Autocare - Bournemouth からの回答
Dear Robert Ostry ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good professional service 👍
2026年1月2日
Protyre Autocare - Bournemouth からの回答
Dear Mr Dickins
We appreciate you taking the time to leave us this five-star review.
We're happy to hear that we expertly resolved the issue to your satisfaction at our Bournemouth branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
AVOID - Tyres fitted fine BUT two tyres went…
Tyres fitted fine by this outfit two months ago BUT two tyres went down on my 83 year old mother in laws car. We booked her in for a free tyre check and it was suggested by the centre after inspection that they just needed inflating. A week later two tyres went down again so we took the tyres off and both had screws in. Clearly Protyre had no interest in helping and sent us away with two screws, one in each tyre, which was exceptionally dangerous and not appreciated at all! Won’t return to this garage.
2025年12月29日
Protyre Autocare - Bournemouth からの回答
Dear Customer, ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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