İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... もっと見る
企業が回答しました
Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
Very helpful. Got an air con regas, which unfortunately did not fix my air con as they found my air compressor has died. However, they removed the gas and confirmed a full refund would be processed. N... もっと見る
企業情報
Protyre Autocare - Bournemouth について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, 英国
- 01202 444999
4.6
優良
1268件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very polite and friendly staff and the…
Very polite and friendly staff and the car felt that it had a service
2025年9月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I got a puncture during work hours and…
I got a puncture during work hours and I googled nearest tire shop and found protyre were nearest in charminster . I rang in a panic and was calmed by Ayrton , he said that I can drive slowly to the shop which I did. He knew I was panicked because I’m in the middle of a busy day of meetings , so he bumped me to the top of the queue , he had the tyre I needed and after a quick lesson on how to add foam to a flat tyre in the future o was ready to go, and I made it to my meeting on time in Southampton .. I could not thank him enough. He’s a great guy and I was really grateful to him for saving my day ! I will from now on be a loyal customer of protyre , thanks to the customer service and skills of your staff member Ayrton ( hope I’m spelling that right )
2025年9月17日
Protyre Autocare - Bournemouth からの回答
Hello Mr Squibb,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and reassured me…
Excellent service and reassured me that everything was fine with my car. I would definitely recommend and use again. Thanks ☆☆☆☆☆
2025年9月17日
Protyre Autocare - Bournemouth からの回答
Hello Christine,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bournemouth からの回答
Dear Robert James,
We appreciate you taking the time to leave us this fantastic review!
We're so glad you were happy with our service at our Bournemouth branch and value for money.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Amazing service
The man who served me was honest, polite, friendly and very helpful. He gave me intel on my car I didn’t know. I have forgotten his name but he is at the branch once every two weeks and drives a nice BMW.
You should give him a pay rise he is an absolute credit to your company!
2025年9月17日
Quick effective service nothing was too…
Quick effective service nothing was too much trouble; I explained the situation and the guys just hit on with it; unlike my AUDI dealership
2025年9月17日
Very helpful and knowledgeable staff on…
Very helpful and knowledgeable staff on reception. Efficient service, good value for money.
2025年9月17日
Paid for breakfast fluid change and was…
Paid for breakfast fluid change and was never done total rip off like to take money want to up sell avoid this date is only appropriate
2025年5月16日
自発的なレビュー
Protyre Autocare - Bournemouth からの回答
##- Review Response below this line -##
Dear Martin Simmons,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Effecient fast and effective
Reception was effecient. Young lad who looked and replaced tyre very thorough in explanation and action. Fast service.
2025年9月15日
The staff were very helpful and the…
The staff were very helpful and the work was carried out promptly and efficiently Many Thanks
2025年9月15日
Protyre Autocare - Bournemouth からの回答
Hello Mr Brace,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service from Ayrton and…
Great customer service from Ayrton and Jake at charminster procure. They identified the problem swiftly and resolved the issue immediately. Have booked to have my tyres replaced in 3 weeks time . Job well done
2025年9月13日
自発的なレビュー
Protyre Autocare - Bournemouth からの回答
Hello Hanaà,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Perfect except I am still waiting for…
Perfect except I am still waiting for the emailed receipt please
2025年9月12日
Pre-booked appointment
Convenient to use & tyres fitted within agreed timescale so was able to collect vehicle promptly
2025年9月10日
Professional and friendly staff
Professional and friendly staff. 4 new tyres and wheel alignment completed in a timely manner. A good experience.
2025年9月10日
Not enough staff!
Booked for 9.30 am not enough staff so had to wait. When refitting wheel completely cover tyre valve with wheel trim (which bolts on with wheel nuts) so had to go back to have that corrected, and when they corrected it they had not replaced my speciality valve cap, but fortunately found it when I complained
2025年9月10日
Protyre Autocare - Bournemouth からの回答
Dear Neil,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
They are quick great at what they do
They are quick great at what they do. Scot the manager is very efficient. Also good prices & very reliable.
2025年8月29日
Brilliant customer service and didnt…
Brilliant customer service and didnt feel pushed to spend more than required. My car definitely feels better to drive.
2025年9月3日
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