Protyre Autocare - Bracknell レビュー 

2,102
•
TrustScore 5段階評価の4.5

4.7

Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB

•

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5つ星のうち5の評価

Ive been using this tyre company was Bracknell tyres. I never now ring around to find the best deal. The staff are extremely helpful should you have a puncture and ectremely helpful in getting tyre... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait anot... もっと見る

企業が回答しました

5つ星のうち5の評価

Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... もっと見る

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5つ星のうち5の評価

Absolutely brilliant service from Raf and team at ProTyre in Bracknell. Had all four tyres on my car replaced here. Could not fault service, timing or price. Staff are friendly and Raf is just a gr... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

Protyre Autocare - Bracknell について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, 英国

  • 01344 411323

4.7

優良

TrustScore 5段階評価の4.5

2102件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(2,102)

過去12か月のレビュー数: 33,081件

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5つ星のうち5の評価

Ive been using this tyre company was…

Ive been using this tyre company was Bracknell tyres. I never now ring around to find the best deal. The staff are extremely helpful should you have a puncture and ectremely helpful in getting tyres in should they not have the brand you want for your car, in my case the nxt day. Great service , great value and s high standard of care for your vehicle. They also now give you an update on the tread of all tyres fitted and wuality of the brakes on the vehicle.
I’ll still be using them instead of ringing round other local dealers.
Keep it going Raffa!
Im not being paid for these comments! 😁

2026年11月4日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Len,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

The gentleman I spoke to was very…

The gentleman I spoke to was very polite and friendly, I will definitely be going back in the future.

2026年11月4日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Dave​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

very friendly staff and excellent…

very friendly staff and excellent customer service
and very knowledgeable

2026年11月2日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Efficient and Trustworthy

I trust them to be honest with what needs doing.
Reasonable prices.
Nice helpful staff.

2026年10月27日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Christine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Friendly staff & great service

Friendly staff, great service.

2026年9月30日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Edward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Priya,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

The place to go

Helpful, professional staff. Always ready to listen and support. I have been a customer for many years

2026年10月23日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Jacky​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

People were friendly

People were friendly, the price was good. service was excelent

2026年10月19日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great First Impression

Very cordial member of staff at the reception desk, knowledgeable, polite and friendly. Also very competitive pricing for tyres and brakes.

2026年10月26日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Bob​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち3の評価

Excellent quality and technical knowledge…but

Excellent quality and technical knowledge.
Let down by booking system - arrived for a 9.30 slot to be told "its first come and first served" and had to wait over an hour. Why bother with a booking system?

2026年10月23日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Dear Gerry Naylor, 

Thank you for sharing your feedback. We appreciate your kind words about our technical expertise, but we are very sorry for the frustrating wait you experienced due to our scheduling process. We have passed on your feedback to management.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Helpful

Helpful, friendly and professional!!

2026年10月21日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Dee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Friendly staff

Friendly staff, and helpful technician

2026年10月21日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Ness,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

The customer service and efficiency are…

The customer service and efficiency are great. I would highly recommend them.

2026年10月12日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Amanda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち1の評価

Unprofessional

I had made a booking at Bracknell to fit 2 new tyres at 11.00 today but it was over an hour later before they started.
When I got home I realised the tyres were incorrectly fitted as they had failed to align the yellow dot on the tyres with the valve stem - a fundamental requirement to minimise the amount of balancing weights. In a follow up phone call it seemed they had no understanding of the correct procedure - very unprofessional!

2026年10月14日
自発的なレビュー
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Dear Russell,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Seamless process.

Having been able to book on line easily with competitive prices , I had two tyres replaced easily and would definitely recommend .

2026年10月14日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Dear Mike,

Thank you for taking the time to share your feedback.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Fantastic experience as always

Fantastic experience as always, very helpful and honest and affordable

2026年10月14日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Mr Bunton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Good service no issues and job…

Good service no issues and job completed on time

2026年10月12日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

First class service

First class service, courteous and technically top of the range documentation. Very good prices, speedy installation and free refreshments.

2026年10月12日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Francisco​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent service

Excellent service. Very efficient and professional. Polite staff and very welcoming.

2026年10月12日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Mrs Follows​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Good online prices and prompt service…

Good online prices and prompt service when fitting tyres and good advice about the other tyres

2026年10月12日
Protyre Autocare - Bracknell ロゴ

Protyre Autocare - Bracknell からの回答

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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