I booked in to have my tyres switched from summer to winter (it needs a visit every 6 months). The job was done well but at every opportunity the people in the reception area tried to "upsell". They... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from start to finish! I will definitely be back when our other cars need tyres or work doing. Thank you.
企業が回答しました
Great service once we had the correct tyres. Website had suggested the wrong ones and so had to wait a couple of days for correct tyres. Staff were welcoming and kept me informed of progress. Would... もっと見る
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I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... もっと見る
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企業情報
Protyre Autocare - Buxton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, 英国
- 01298 353790
4.7
優良
676件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
All good as expected
All as expected, good price, quick fitting well bananced, advice on alignment and done quickly.
2026年11月4日
Protyre Autocare - Buxton からの回答
Hello Duncan,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from start to finish
Excellent service from start to finish! I will definitely be back when our other cars need tyres or work doing.
Thank you.
2026年10月31日
Protyre Autocare - Buxton からの回答
Hello Elizabeth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buxton からの回答
Hello Mr Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service once we had the correct…
Great service once we had the correct tyres. Website had suggested the wrong ones and so had to wait a couple of days for correct tyres. Staff were welcoming and kept me informed of progress. Would definitely use them again.x
2026年10月19日
Protyre Autocare - Buxton からの回答
Hello Jane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Nice people but beware of "upselling".
I booked in to have my tyres switched from summer to winter (it needs a visit every 6 months).
The job was done well but at every opportunity the people in the reception area tried to "upsell". They said "we recommend you should have new valves" and suggested it would be a good idea to have my tracking checked. Neither of these were an issue and I think they introduce a tone of insecurity as a means to sell more. Always a recommendation, suggestion or professional advice . . . . to spend more!
I witnessed the same type of thing happening to at least 2 other customers while I spent the hour in the waiting room.
2026年10月26日
Protyre Autocare - Buxton からの回答
Dear John T,
Thank you for your feedback. We are pleased to hear that the tyre switch was completed well, but we are very sorry that the service in our reception area felt pushy and uncomfortable. It is never our intention to make our customers feel pressured. We will certainly pass your comments on to the management team to ensure our recommendations are always helpful rather than intrusive.
Best regards,
Eddie
Customer Care - Protyre
Staff always polite and knowledgeable
Staff always polite and knowledgeable, easy online booking and great value.
2026年10月23日
Protyre Autocare - Buxton からの回答
Hello Kev,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional
Professional, efficient and very pleasant. Additional work checked before commencing and advisory information given.
2026年10月16日
Protyre Autocare - Buxton からの回答
Hello Suze,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Same day fix with a smile!
They managed to book my car in at short notice for a knocking noise, diagnosed the fault and completed the same day!
2026年10月16日
Protyre Autocare - Buxton からの回答
Hello Julie,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Although busy in the garage my puncture…
Although busy in the garage my puncture was repaired in good time
2026年10月19日
Protyre Autocare - Buxton からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre was quick to diagnose the fault…
Protyre was quick to diagnose the fault with my back tyres. The problem was solved and I was back on the road very quickly. The service was great and the guys working on my car were very knowledgable and professional! Many thanks Protyre!
2026年10月12日
Protyre Autocare - Buxton からの回答
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service whilst I was on holiday
Staff were friendly and efficient. I went in with a flat tyre and leaking valve with a long journey home the next day. They managed to fit my emergency repair and pointed out other problems to be sorted when I get home. Quality of repairs were high and were done within the time frame they quoted. I was very happy with the service received.
2026年10月1日
Protyre Autocare - Buxton からの回答
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
always lovely staff very helpful and…
always lovely staff very helpful and get the job done very efficiently
2026年10月7日
Protyre Autocare - Buxton からの回答
Hello Anita,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and helpful staff
Very friendly and helpful staff. Sorted out a new part for my car quickly and efficiently.
2026年9月28日
Protyre Autocare - Buxton からの回答
Hello Julie,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always have a great experience
Always have a great experience with protyre. Staff are always very helpful, polite and provide advice. This visit i attended with our little boy, the staff acknowledged and interacted with him.
Thank you for another great experience
2026年9月21日
Protyre Autocare - Buxton からの回答
Dear Kimberley Fearn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We are especially pleased to hear that our staff interacted positively with your little boy.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent Local tyre fitters.
Excellent service, good lads & lasses, 4 Dunlop tyres & AWD tracking, fitted in 45mins at a reasonable price. Discounts applied to both. Large comfy waiting area with a free coffee.
2026年9月23日
Protyre Autocare - Buxton からの回答
Hello Lionel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
good service from the staff but way too…
good service from the staff but way too expensive and rip off "environmental" charges added. wo'nt be using again.
2026年9月23日
Protyre Autocare - Buxton からの回答
Dear Mark Allen ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick and easy to use the online app…
Quick and easy to use the online app people at the depo very polite easy to talk to explained what was going to happen and approximate time scale. Good quality service
2026年9月21日
Protyre Autocare - Buxton からの回答
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service and genuine…
Excellent customer service and genuine technicians who build customers trust through good workmanship and honest assessments. I have trusted them now for a number of years.
2026年9月21日
Protyre Autocare - Buxton からの回答
Hello Mr Parker,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buxton からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buxton からの回答
Hello David,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
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