Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... もっと見る
企業が回答しました
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... もっと見る
企業が回答しました
Job of fitting tyres ok. The Garage was like a Nightclub... music so loud, surprised neighbours not complaining.
企業情報
Protyre Autocare - Buxton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, 英国
- 01298 353790
4.7
優良
646件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Job of fitting tyres ok
Job of fitting tyres ok. The Garage was like a Nightclub... music so loud, surprised neighbours not complaining.
2026年8月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Buxton からの回答
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quickly understood our ‘emergency’…
Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly.
Lady on reception was excellent as were all the staff with whom we came into contact.
A shame that the BMW wheel centre logo wasn’t refitted, but excellent I was phoned to tell me it wasn’t fitted. I suspect many would just ignore it so full marks for being honest and agreeing to post it back to me.
2026年8月14日
Protyre Autocare - Buxton からの回答
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
When dropping off my car I forgot to…mention which tyres needed replacing!
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring why I was getting 2 replaced and which ones. Once I explained, they were
Replaced and all was great.
2026年8月7日
Protyre Autocare - Buxton からの回答
Hello Lyn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Came in for a wheel alignment check…
Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge.
Very honest I was surprised as could easily have said it was slightly out and Been charged..
As I have recently moved to the area I was looking for a honest garage will return
2026年8月5日
Protyre Autocare - Buxton からの回答
Hello Harnick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buxton からの回答
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was impressed by how quickly the…
I was impressed by how quickly the sorted out the problem on my car. Because I needed it quite urgently
2026年7月28日
Protyre Autocare - Buxton からの回答
Hello Julia,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All four tyres changed
All four tyres changed. Very efficient service, kept well informed by reception. Booked online easily.
2026年7月31日
Protyre Autocare - Buxton からの回答
Hello Josh,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buxton からの回答
Hello Mr Greenlees,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and professional.
2026年7月27日
Protyre Autocare - Buxton からの回答
Hello Robert,
Thank you for leaving us a 5-star review. It is great to hear that you found our team at buxton efficient and professional. We appreciate you custom.
Best regards,
Eddie
Customer Care - Protyre
Great first experience
Really easy booking system. Great waiting area. Everyone was friendly and helpful.
2026年7月29日
Protyre Autocare - Buxton からの回答
Hello Caroline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The appointment was easy to book on…
The appointment was easy to book on line and then it was on time and the work was carried out efficiently and quickly.
2026年7月29日
Protyre Autocare - Buxton からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly people
2026年7月29日
Protyre Autocare - Buxton からの回答
Hello Jacqueline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick prompt service friendly staff
2026年7月24日
Protyre Autocare - Buxton からの回答
Hello Mr Clarke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I like how down to earth and helpful…
I like how down to earth and helpful they are. They earn my repeat business by being understanding and not seeking to squeeze every penny out of me like some other businessess
2026年6月19日
Protyre Autocare - Buxton からの回答
Hello Tom,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buxton からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and very quick to sort the…
Very helpful and very quick to sort the work that needed doing very professional
2026年7月22日
Protyre Autocare - Buxton からの回答
Dear Mr. mr m oliver,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, and we are delighted to hear you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to welcome you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent experience
The procedure was quick, efficient, and thorough. They found a slow puncture in another tyre and, even though it cost me more money, I was glad they sorted it. I was very impressed with the professionalism and also the friendliness of the personnel.
2026年7月15日
Protyre Autocare - Buxton からの回答
Hello Anne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Being fobbed off
So I had my mot and was advised my tracking was out so fast forward later that day I booked in to have it done the guys did it with in five minutes so not even sure they did out
To then advise me the track rod ends needed doing and if I did it with in three weeks they would realign the tracking free of charge so booked it in for the next day so later on I thanked my usual mechanic and said it’s sorted for him to say they were pulling a fast one my track rod ends hadn’t gone like made out they just showed wear my mechanic advised me I still had over twelve months if more left before that needed doing and was livid they had tried to pull a fast one so won’t be using them again
2026年7月15日
Protyre Autocare - Buxton からの回答
Dear Tim Galley ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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