All the staff were incredibly helpful and friendly. Service was quick and great coffee machine in the waiting area whilst I waited. Would definitely recommend this place over anywhere else locally.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... もっと見る
企業が回答しました
Protyre have taken over this garage so I’ve never used them before. I was very impressed with the service I received from Luke. Turned out I had a bald tyre and a slow flat tyre 😀. He sorted it ou... もっと見る
企業が回答しました
I had a very flat tyre very close to the Protyre premises. The member of staff I spoke to was friendly and efficient and extremely helpful. He went over and above the call of duty, keeping my car ove... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Canterbury について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, 英国
- 01227 455548
4.7
優良
852件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were friendly and professional…
Staff were friendly and professional and tyre change and MOT done in just over an hour
2025年11月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Canterbury からの回答
Dear Nashat Nurie,
We appreciate you taking the time to leave us this fantastic review!
We're happy to hear that you found our team at our Canterbury branch polite, professional, and fairly priced.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Canterbury からの回答
Hello Nicola,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Canterbury からの回答
Hello Sandra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Canterbury からの回答
Hello Anthony,
We appreciate you taking the time to share your positive experience. We're happy to hear our team in centre clearly explained everything to you.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Canterbury からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wrong car and registration put on…
Wrong car and registration put on receipt.
Protyre fitted my sons 2007 Saab 93 car air conditioning recharge in as I waited and staff were friendly and helpful.
However when I got home and looked at receipt they had somehow put my 2013 Ford Focus registration on the receipt.
2025年10月21日
Protyre Autocare - Canterbury からの回答
Dear Richard Lane,
Thank you for bringing this to our attention. We are sorry this has happened.
We have notified the Area Manager of your concerns who will investigate into this matter and will make contact with you in due course to discuss this issue further.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Absolutely fantastic service
Absolutely fantastic service, managed to fit me in at the literal last minute for an MOT got it in earlier in the day then expected and were genuinely nice guys to speak to, have already booked in for remedial work which was identified. They just came across as honest people, will be using them moving forward for everything, thank you again for helping me out
2025年10月25日
自発的なレビュー
Protyre Autocare - Canterbury からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff always pleasant and helpful
2025年10月20日
Protyre Autocare - Canterbury からの回答
Dear Mrs King
We appreciate you sharing your experience you had with our team at our Canterbury branch.
We're happy to hear our staff was pleasant and helpful during your visit. Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Friendly and Helpful staff.
Friendly and welcoming reception.
The mechanic listened to my problems that I was having with my car and reassured me that it wasn't anything to worry about, but would check anyway.
2025年10月11日
Protyre Autocare - Canterbury からの回答
Hello Rich,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Rude and condescending Manager
Booked an MOT here for £29.95 and it turned into four separate visits, extra costs, and endless frustration. First I was told my tyres had “failed” (when the MOT certificate only listed them as advisories), then more faults kept being added after the initial test.
Even after repairs, the car came back with rattles and clunking noises, which I was told were “normal” — they weren’t. The dark-haired receptionist (who actually turned out to be the manager) was dismissive and patronising throughout, making the whole experience stressful.
In the end, what should’ve been a simple MOT became a drawn-out, expensive hassle. I won’t be returning and would advise others to be cautious.
2025年9月17日
自発的なレビュー
Protyre Autocare - Canterbury からの回答
Dear Danielle Williams,
Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Canterbury branch has not been a positive one for you on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Canterbury からの回答
Dear Customer,
We're happy to hear that the team at or Canterbury branch provided brilliant service!
Thank you for your positive feedback; we appreciate it.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
MOT Value For Money
My car was taken on time and returned after about 45 minutes.
However, the waiting area was bad. It either needs a real deep clean or a complete re-decoration.
New furniture to replace the old worn out stuff too.
Took the opportunity of the MOT price deal which was very favourable.
2025年9月18日
Protyre Autocare - Canterbury からの回答
Dear Christopher Maynard Doggett,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience due to the cleanliness of the waiting area.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service by the team
2025年9月17日
I receive fantastic service from Pro…
I receive fantastic service from Pro Tyre every time I take my car there. The staff are very friendly and helpful.
2025年9月15日
Protyre Autocare - Canterbury からの回答
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Repeat MOT
Repeat MOT, had service done at another appointment. As always reception was welcoming and information was given regarding completion times. MOT was completed on time and i was very satisfied with the service
2025年9月8日
Protyre Autocare - Canterbury からの回答
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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