Excellent service as usual, short notice tyre replacement due to nail being found during MOT at BMW. Lower cost than BMW, prompt and efficient service. Would certainly recommend to any friends or fami... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I popped into the location expecting to make an appointment, and was pleasantly supprised they took the car straight in and made the adjustments necessary in less than 15 minutes. I was leaveing in ap... もっと見る
企業が回答しました
Arranged appointment to replace two front tyres. Previously advised recommended tyres, cheaper than ones I was going to buy based on mileage and driving style. All fitted and sorted within 30 mins of... もっと見る
Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Cardiff Brindley Road について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Brindley Road, off Penarth Road, CF11 8TX, Cardiff, Cardiff, 英国
- 02920 221201
4.9
優良
661件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly Staff replaced 2 Front Tyres +…
Friendly Staff replaced 2 Front Tyres + checked the Wheel Alignment. Good Price -Many Thanks A. Murray
2026年5月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Good service eventually
Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other customers also waiting who fell foul of this error. I had confirmation texts and email confirmation and fully paid in advance for a tyre change but even though the Brindley Road branch had a banner specifically saying they were open 9-4 on Monday 4th they were completely shut. I’ve since had a reply saying they’re going to speak to their communications team and website team, but realistically their system needs to be updated to NOT allow work to be booked in on days they’re clearly not there. How stupid. Many thanks to the team though for organising the work to be done at their Clive Street garage so promptly and hassle free. Big thumbs up to mechanic Phil there for reassuring me and giving me confidence to get back on the road safely and drive my family to West Wales on our holiday.
2026年5月11日
Protyre Autocare - Cardiff Brindley Road からの回答
Dear Julian,
Thank you for bringing this to our attention. We are sorry to hear that this has happened.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent friendly service
Excellent friendly service, supplying and fitting the tyres that I wanted at a good price
2026年4月28日
Celtic Tyres deliver again.
Really good customer service, competitive pricing and great work.
2026年4月8日
Very efficient service
Very easy telephoned ordered the tyres made an appointment arrived on time sat in reception drinking coffee before long car was finished new tyres tracking all done
2026年3月27日
What made my experience exceptional was…
What made my experience exceptional was an immediate appointment and a fast professional outcome.
2026年3月16日
Awesome attention to detail and the…
Awesome attention to detail and the customer service was outstanding, I just drove in with no appointment and was helped out straight away.
Fantastic service
2026年2月20日
Very good service
Had a tyre problem and staff were extremely quick and helpful in getting it sorted
2026年2月4日
No nonsense service. …
Got the tyres I needed for my slightly specialist car. All changed very quickly. No nonsense. Great.
2026年1月26日
Have been using Celtic tyres since the…
Have been using Celtic tyres since the 1980’s
Always get a great service
Efficient and friendly company
I always recommend them to friends and family
2026年1月26日
Tyres
On arrival we were notified that our tyres had not arrived. Even tho we had placed the order 3 days earlier.
When tyres did arrive 2 hours later, the staff at Cardiff did an amazing job.
2026年1月7日
Protyre Autocare - Cardiff Brindley Road からの回答
Dear Glyn Edwards ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cardiff Brindley Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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