Overall did a good job however took a star off as: 1) The booking system allowed me to book a time that wasn't available so had a back and forth with the centre trying to find a time they could do... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
During a visit to replace 2 tyres that were approaching life end I asked if the staff would check another tyre which lost pressure very slowly. I was asked if I would mind coming back as they were al... もっと見る
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I have used ProTyre at Chesham on three separate occasions and have received great service each time. Two vehicles have had four new tyres (Both Falkens which I have been very pleased with also) and... もっと見る
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Fantastic, flawless service. Had a puncture of one of my tyres last night. The team took great care to meticulously protect the brand new diamond cut alloys. Very friendly manager Karthik and shout ou... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Chesham について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Moor Road, Unit 33 Chess Business Park, HP5 1SD, Chesham, England, 英国
- 01494797820
4.7
優良
607件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Protyre Autocare - Chesham からの回答
Hello Chen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Chesham からの回答
Hello Mrs De Coninck,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely fantastic service
Absolutely fantastic service. Great customer support. I had Aircon Regas. They also checked tyres and brakes with a full printed report.
Protyre. Autocentre
Chesham
Bucks
2026年6月22日
自発的なレビュー
Protyre Autocare - Chesham からの回答
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Chesham からの回答
Hello Mr Cooper,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor service
Poor service. The tyres were supposed to be fixed for the rear. When requested to rotate by installing the new ones at the rear and old in the front, I was told you should have requested earlier.
I agreed wating to get this done, but was advised it can't be and was advised to come later where I will be charged 15 per wheel.
2026年5月27日
Protyre Autocare - Chesham からの回答
Dear Nathaniel,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
First rate quality product
First rate quality product. Trust worthy advice. Competitive prices. Thanks.
2026年6月3日
I was so impressed with the service at…
I was so impressed with the service at Protyre. The staff were very friendly, efficient, communicative and talented. I would recommend them over other national providers.
2026年6月3日
Very nice person at reception
Very nice person at reception , giving helpful advice.
2026年6月1日
自発的なレビュー
Regas even though they knew there was a leak!
Booked in for a free air conditioning check and the a regas if all was ok!
When I picked the car up they told me that there is a leak in my ac but they have regassed anyway and hope it will last?
The next morning the ac had stopped working!
Why was it regassed when they knew there was a leak?
Phoned up to see if I could find out why I wasn’t informed about the leak before paying £89.95 to be told I am lying and would have not been told there is a leak!
Now I’ve got to wait at least 5 days to see if a refund appears!
Would not recommend.
2026年5月27日
自発的なレビュー
Protyre Autocare - Chesham からの回答
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
I asked tge garage to inspect and…
I asked tge garage to inspect and report on a suspected puncture. Only when I paid my bill was I told they didn't find anything wrong. WHen I asked what else could resolve tge puncture I was told a bead reseal could help. But my car was already off tge ramp. They should have offered me tgst option earlier. I don't think the garage is interested in fixing punctures as probably not enough profit. We need garages tgat offer proper customer service.
2026年5月25日
Protyre Autocare - Chesham からの回答
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Outstanding Customer service and…
Outstanding Customer service and waiting room. My go to Tyre place from now on
2026年5月6日
Superb helpful great value
Superb helpful, prompt response on email, great price and service on van mot and service. Helpful advice and no sales overkill. Absolutely superb. 10.10
2026年5月13日
Good value and helpful staff
Good value, clear explanation of work done and clean and tidy waiting area.
2026年5月13日
Prompt and efficient repair of a…
Prompt and efficient repair of a puncture.
Took the car in without any prior notice and the repair was started within 10 minutes. Free coffee whilst I waited. Staff very friendly and helpful.
2026年5月11日
Very pleased with the service.
Seen very quickly.
An efficient service.
Free coffee!
Completed on the day.
2026年5月6日
Great team managed to get my car in and…
Great team managed to get my car in and fixed in a timely manner
2026年5月6日
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