Protyre Autocare - Durham レビュー 

695
•
TrustScore 5段階評価の4.5

4.7

Pit Lane, Newton Hall, DH1 5HH Durham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box. The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called m... もっと見る

企業が回答しました

5つ星のうち5の評価

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service. I actually arrived a little bit earlier than I should an... もっと見る

企業が回答しました

5つ星のうち5の評価

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- fo... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer service from the team here, 3rd time using Protyre in Durham in the last 6 months and very happy with the result. Knowledge and customer service are consistently good. Excellent us... もっと見る


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

4.7

優良

TrustScore 5段階評価の4.5

695件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(695)

過去12か月のレビュー数: 33,081件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really friendly staff

Really friendly staff. Always happy to help and fit me in.

2026年10月30日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Jenny,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very good

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box.
The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called me to say when it was ready to collect and really clear in quoting the price and payment options. Great stuff, thank you

2026年10月29日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Zoe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

MOT & service w/ Protyre

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service.

I actually arrived a little bit earlier than I should and they were happy to let me sit in the waiting area (indoors, it was raining that day).

2026年10月20日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great prices and a good service

Great prices and a good service

2026年10月28日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Extremely knowledgeable and helpful in…

Extremely knowledgeable and helpful in terms of work required.Good communication and punctuality in terms of job completion

2026年10月14日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Dear Mr. A Davison,

We are glad you enjoyed your experience with our team at our Durham branch.

We appreciate your positive feedback regarding our expertise and our commitment to clear communication and completing the job on schedule. It is our goal to provide this level of service consistently.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

The garage manager took the time after…

The garage manager took the time after my service to explain what he had done and what to keep an eye on.

2026年10月19日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Eric​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very impressed

Very efficient, with a friendly welcome. Very impressed. Would definitely use again.

2026年10月14日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Friendly honest and efficient service

Friendly honest and efficient service

2026年10月12日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Clare,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great customer service.

2026年10月9日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Mr Bhandari,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

A good place

A good place. Started on time and work professionally done. 🙂

2026年10月7日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Darcys are a great garage

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- found in some garages particularly towards women. Couldn’t recommend them enough!

2026年10月2日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Regas great price via Groupon done in…

Regas great price via Groupon done in an hour car is now as cold as the baltic.

2026年9月30日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Darrin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

The staff were very helpful

The staff were very helpful

2026年9月30日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Always fast excellent service and never…

Always fast excellent service and never ripped off

2026年9月23日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

excellent & efficient service

excellent & efficient service - many thanks

2026年9月21日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Always friendly and provide honest and…

Always friendly and provide honest and excellent service from Darcys Durham

2026年9月14日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Mr Castillo,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service Darcy garage mot on a…

Great service Darcy garage mot on a bank holiday

2026年9月9日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent.....

2026年9月7日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Hello Lukas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Booked for mot

Booked for mot
Quick appointment given and mot carried out in good time with explanation given

2026年8月26日
Protyre Autocare - Durham ロゴ

Protyre Autocare - Durham からの回答

Dear Val, Durham,

We would like to thank you for sharing your feedback regarding the service you received at our branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Durham branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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