I booked my car in for a service and MOT. It failed the MOT and needed a fair bit of work in order to pass. At every stage I was kept updated and informed of costs. Ross and his team worked incredibly... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... もっと見る
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Visited without an appointment as I had a flat tyre and they were so helpful in seeing me right away. I also booked another appointment with them to check wheel alignment. Very helpful staff and great... もっと見る
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The team contacted me after I had issues with my air-conditioning. While a specific fault was not found, it could not be fixed, but I was kept informed all the way by Craig, and I know he tried his b... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Exeter について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, 英国
- 01392 412610
4.7
優良
2180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Protyre Autocare - Exeter からの回答
Hello Ian,
We appreciate your 5-star review. We are happy you were satisfied with our service and price. Thank you for your feedback!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Exeter からの回答
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I needed a new rear tyre for my…
I needed a new rear tyre for my motorbike as I had a nail in it, so I ring Protyre and spoke to Craig who was most helpful, polite and professional. He was able to advise me what tyre would be best for my bike. So I dropped my bike off for the tyre to be done, again great friendly and professional service. The mechanic changed my tyre and gave me some advice about keeping my speed down for a couple hundred miles. I also got a great price on my new tyre. Great service from start to finish. Highly recommend Protyre Exeter.
2026年6月8日
Protyre Autocare - Exeter からの回答
Hello Mr Cox,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Searched out a motorcycle tyre for me…
Searched out a motorcycle tyre for me and ordered it in from a supplier. Kept in touch through this process and made me an appointment for tyre change. Tyre changed and they tensioned my drive chain too. Good customer service. Good communication. And free coffee!
2026年6月6日
自発的なレビュー
Protyre Autocare - Exeter からの回答
Hello Dan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre costs are reasonably priced
Protyre costs are reasonably priced , the staff are very friendly, and give a fantastic service .
2026年6月8日
Protyre Autocare - Exeter からの回答
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Exeter からの回答
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing customer service, great team!
Fantasic customer service. Very welcoming and professional. Fast speedy service too. Would highly recommend this garage. Many thanks guys 🙏
2026年6月8日
Protyre Autocare - Exeter からの回答
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Exeter からの回答
Hello Carol,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Would definitely recommend
Outstanding service from start to finish , can’t recommend them enough.
2026年6月3日
Protyre Autocare - Exeter からの回答
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Exceptional customer service
2026年5月29日
always a easy job to get my tyres done…
always a easy job to get my tyres done at Exeter pro tyre, helpful staff and great service
2026年6月1日
Fast friendly efiicient
2026年5月29日
MOT/Tyre Alignment, great service
I had an MOT and front tyre alignment, I received very friendly and polite service and was very happy with my results. Their prices are very reasonable and I was back on the road quickly. I would definitely recommend them and use them again!
2026年5月29日
自発的なレビュー
Vacuum tested my aircon system
Vacuum tested my aircon system. Apparently passed regassed. Halfway home and gas had ran out and blowing hot air. Brought car next day ran a vacuum test again and this time failed!!?! Couldn't find out where leak is as was told they dont have the means to. Was given a free regas after it was mended or a refund. I chose refund.
How to prevent this in future?? Maybe pressure testing kit instead of a vacuum test. Would have found the issue the first time. Also didn't get 25 per cent off as booked online. The option didn't come up to add it. Was told by garage I would have to speak to parent company as they are running the website and can only sort it with them!
2026年5月25日
Protyre Autocare - Exeter からの回答
Dear Mr Orton,
We are sorry to hear about the issues you experienced with your air conditioning service and the online discount.
We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service ,friendly staff…
Excellent service ,friendly staff ,always happy to help and nothing is to much trouble
2026年5月27日
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