Second time I've used this garage and first time ordering tyres from protyre online. Really impressed. Easy to use website. Straightforward experience. Polite and efficient staff. Great value for mone... もっと見る
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The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competi... もっと見る
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Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their won... もっと見る
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I have been using Protyre Faringdon for approx 10years. The staff are friendly and happy to help when they can. I feel as an older alone lady that the staff always are honest and give me good advice... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Faringdon について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, 英国
- 01367 240634
4.8
優良
925件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gav is very professional and trustworthy
I used Protyre Faringdon to MOT my car. I’ve used them previously on my son’s vehicle for both MOT and maintenance. Gav, the assistant manager, is always friendly, polite and professional. I wouldn’t hesitate to recommend him or take my car to him in the future. Always happy to know he’s conducting the MOT or rectification work.
2025年8月4日
Protyre Autocare - Faringdon からの回答
Hello Sven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Very good service
2025年7月30日
Booked online months in advance
Booked online months in advance. Turned up to find out no MOT technician working on that day. Had to rearrange for another time. Arrived and that booking was entered into system at different time I was told. Then had to wait 1.5hrs as technician on lunch. Should have been 45mins wait.
2025年7月28日
Protyre Autocare - Faringdon からの回答
Dear Mrs Haines,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Faringdon からの回答
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Very friendly
Very friendly, helpful staff, gave good up front advice regarding the work they may be required
2025年7月23日
Protyre Autocare - Faringdon からの回答
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Great Service
Friendly helpful advice and they could fix rather than replace my punctured tyre, will return for a new set of tyres.
2025年7月23日
Consistently good service
Friendly, efficient, consistently good service, good value. Pro is my first choice for new tyres. .
2025年7月14日
Protyre Autocare - Faringdon からの回答
Hello Annabel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Friendly informative and professional
Friendly informative and professional. Couldn’t ask for more.
2025年7月18日
Professional efficient and courteous..
Dealt with quickly and efficiently.
Courteous and polite staff who really show that they value your custom.
Given expert and unbiased advice.
Approachable and keen to do a good job
2025年7月14日
Friendly and informative
Friendly and informative - talked me through aircon maintenance after re-gas. Lovely bunch and accommodating!
2025年7月16日
Protyre Autocare - Faringdon からの回答
Dear Customer
We're happy to hear that you found our team at Faringdon friendly and informative! We appreciate you taking the time to share your positive experience with the aircon maintenance. We will look forward to welcoming you again soon .
Kind regards
Kayliegh - Customer care - Protyre
Protyre Autocare - Faringdon からの回答
Hello,
We appreciate you sharing your positive experience! We're happy to hear you found the service provided by Nikki and the team in centre great.
Best regards,
Eddie
Customer Care - Protyre
Professional, friendly staff
Did everything i asked to be done in a good amount of time. Very professional and nice pleasant staff. Booking online made it so simple.
2025年7月16日
Protyre Autocare - Faringdon からの回答
Hello Tracey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Always go above and beyond beyond to…
Always go above and beyond beyond to try and help whenever I go in. Nikki and her team are not only professional but a genuinely good bunch of people who take pride in the job and service they provide.
2025年7月16日
Extra work done very expensive …
Extra work done very expensive Almost double to manufacture recommended price
2025年7月14日
Protyre Autocare - Faringdon からの回答
Dear Customer ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Faringdon branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
First class service.
2025年7月14日
Booked in for a AC regas
Booked in for a AC regas. Great service, very thorough.
Lovely helpful team.
Highly recommend 😊
2025年7月5日
自発的なレビュー
Protyre Autocare - Faringdon からの回答
Hello Lisa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Fobbed Off
No complaints about the tyre fitting service. Had a problem with the drivers side wheel pulling the vehicle right. Went back and was fobbed off. "There wont be a problem with the tyre" I was told. Had'nt even seen it and give a load of guff about what it could be. The vehicle was perfectly fine when it went in. Wont be using them again
2025年7月4日
自発的なレビュー
Protyre Autocare - Faringdon からの回答
Dear Jim,
Thank you for notifying us of your concerns. We are sorry to hear that you are not happy with your recent visit to our Faringdon branch.
We would like the chance to investigate into this matter further for you, therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Really quick to identify the issue
Really quick to identify the issue. New tyre arrived first thing next morning and job completed in ultra quick time. Price was very reasonable. Delighted.
2025年7月2日
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