VW Passat Gold Service. All OK but did flag up a glow plug fault on Cylinder 1. As they cannot replace Chris recommended Bournemouth Motorworks to fix. They have recommended before when I needed a ti... もっと見る
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Always treated with great respect and the staff always are very helpful. I feel the service is good value and speedy which really helps me. I've been going there a long time and I wouldn't go anywhere... もっと見る
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Protyre Ferndown branch did a great job in replacing two tyres with new valves and balancing at a very reasonable price,my only complaint is that it only took 20 minutes so I didn't get time to finish... もっと見る
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Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... もっと見る
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企業情報
Protyre Autocare - Ferndown Ringwood Road について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, 英国
- 01202 855450
4.9
優良
2021件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Always treated with great respect
Always treated with great respect and the staff always are very helpful. I feel the service is good value and speedy which really helps me. I've been going there a long time and I wouldn't go anywhere else!
2026年10月30日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Kate,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very pleased with the service
Very pleased with the service , very friendly and quick , would recomend
2026年11月4日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
I had a flat tyre so I drove to Protyre and they managed to fit me in straight away and I was back on the road within 30 minutes, very helpful and kind! Would 100% recommend
2026年11月2日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Miss Sommerseth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficiency service
Quick and efficient service regarding a punctured tyre. Always helpful whenever we have had problems with our car tyres.
2026年10月29日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Mrs Barnes,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
This is my first experience of Protyre…
This is my first experience of Protyre Autocare and I have to say I was very impressed, will certainly use Protyre again
2026年10月28日
Protyre Autocare - Ferndown Ringwood Road からの回答
Dear Mr H of Petts Wood,
We would like to thank you for sharing your feedback regarding your first visit to us.
We take customer service very seriously and want all of our customers to have an excellent experience, so we are absolutely delighted to hear that you were so impressed with your visit. It is wonderful to know that we have earned your trust for the future.
Many thanks again for taking the time to provide us with such positive feedback, and we look forward to welcoming you back at our Ferndown Ringwood Road branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Your reception staff are very helpful…
Your reception staff are very helpful and professional. I feel confident about good service.
2026年10月28日
Protyre Autocare - Ferndown Ringwood Road からの回答
Dear Mr Wallace,
We would like to thank you for sharing your feedback regarding the service you received from our Ferndown Ringwood Road branch.
We take customer service very seriously and want all of our customers to experience a helpful, professional, and reassuring visit at all times, and we are delighted that our front-of-house team has delivered this and given you such great confidence in our work.
Many thanks again for taking the time to provide us with such positive feedback! We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Annie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Mrs Brown,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and very timely
2026年10月26日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as usual
2026年10月26日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Mr Floyd,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
VW Passat Gold Service
VW Passat Gold Service. All OK but did flag up a glow plug fault on Cylinder 1. As they cannot replace Chris recommended Bournemouth Motorworks to fix. They have recommended before when I needed a timing belt and water pump. Been in touch with them and the car is booked in to replace all glow plugs which will hopefully cancel out the remaining static engine warning light.
Would recommend Protyre.
2026年10月19日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ferndown Ringwood Road からの回答
Dear Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the reliable and honest service you received from the team at our Ferndown Ringwood Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always use Protyre in Ferndown
Always use Protyre in Ferndown, awesome team, reliable, trustworthly and friendly.
2026年10月19日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Caroline,
We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and good service very…
Very professional and good service very helpful 👍
2026年10月19日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Mr Mountassir,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Rude and confrontational.
Tried calling first thing and no answer for 20/30mins. I asked why and was given a story about boss on honeymoon, and then proceeded to tell me how he has to deal with 60 customers a day?
I enquired about a service quote and when I questioned why the price was just over twice the amount other garages charge, he gave me a story about using recommended oil. I said I can’t believe that and his response was… “That’s why I am in the motoring industry, and you are not”. Disgustingly rude, and as a result list my custom. I wanted a MOT and Service, and due to the poor customer service and insults you lost my custom.
2026年10月15日
自発的なレビュー
Protyre Autocare - Ferndown Ringwood Road からの回答
Dear Matthew Day,
Thank you for bringing this to our attention. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Recommended
Booked replacement tyres. Punctual friendly service and an inviting reception area.
Will use again and would recommend.
2026年10月10日
Protyre Autocare - Ferndown Ringwood Road からの回答
Hello Joanne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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