I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Many years ago when I lived in Basingstoke (near Micheldever) I always used to use Micheldever Tyres. I had seen Micheldever Tyres vans locally, but did not realise that Protyre was Micheldever tyr... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Folkestone について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, 英国
- 01303 270801
4.9
優良
1007件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pleased wih theresilt of my visit to…
Pleased wih theresilt of my visit to your workshop for tyre fitting. I would have liked acheaper quote, but now that the tryes are fitted I am happy with the result.
I will use you again.
2025年12月22日
They where really helpful.
2025年12月22日
Quick & efficient service, no hassles either.
Very quick & efficient, booked a time and no delays etc. No hassles either, competitively priced too
2025年12月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Folkestone からの回答
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Paid over £130 for a 17" Sumitoto tyre…
Paid over £130 for a 17" Sumitoto tyre (supply and fit). Attempted to charge more till I pointed it out.
Needed a second one. Got the job done elsewhere for £99 with a better midrange tyre. Been going to Protyre for years. What's happened to you?
2025年12月5日
Protyre Autocare - Folkestone からの回答
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great combination of service and value
Always speed, accurate, helpful - and good value too !
2025年11月18日
Friendly helpful staff who did a great…
Friendly helpful staff who did a great job replacing all my tyres whilst I waited. Much appreciated.
2025年11月14日
Protyre Autocare - Folkestone からの回答
Hello Tracy,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and were able to deal with…
Very helpful and were able to deal with the tyre repair immediately. Could not ask for more.
2025年11月12日
These guys were the most helpful people…
These guys were the most helpful people I have ever met. I wanted some all terrain tyres which were also good for normal road use. I also had a tight budget and they gave me lots of advice and found the perfect solution. I would highly recommend this friendly garage for anything you need and they are walking distance from the high street if you need to leave your car, it is so convenient.
2025年11月7日
自発的なレビュー
Protyre Autocare - Folkestone からの回答
Hello Peter,
We're happy to hear that you found our team in centre helpful and that they could find the perfect all-terrain tires for your needs and budget. We appreciate your recommendation and are glad our convenient location was beneficial for you.
Best regards,
Eddie
Customer Care - Protyre
Garage wasn’t interested
Garage wasn’t interested
No mechanic to carry out service
Manager was shocked when I said about servicing the car
Refunded the money - which wasn’t the point .. car needed a service
Booked elsewhere
2025年11月1日
Protyre Autocare - Folkestone からの回答
Dear Mike Parry ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Folkestone branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre was very helpful especially…
Protyre was very helpful especially Graham from the Folkestone branch well done Graham an asset to your company. 5 star review
2025年10月28日
自発的なレビュー
Excellent customer service
Excellent customer service.
Tyre problem dealt with quickly and efficiently.
2025年10月24日
Protyre Autocare - Folkestone からの回答
Hello Jillian,
We're happy to hear that you received excellent customer service from the team in centre. It's great to know your tyre problem was dealt with quickly and efficiently. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Booked car in for replacement tyre at…
Booked car in for replacement tyre at local garage all went to plan and fitted well within timeframe
2025年10月29日
broke the locking wheel nut ,but did…
broke the locking wheel nut ,but did put on new tyre
2025年10月29日
Friendly and helpfull
2025年10月22日
Protyre Autocare - Folkestone からの回答
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Politely dealt with and not a long wait
2025年10月20日
Protyre Autocare - Folkestone からの回答
Hello Mr Sloper,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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