Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... もっと見る
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Amended review ###Protyre immediately reached out to me and apologised and explained and so I will be returning in the further. ## Came to protyre for first time as they were doing a MOT deal... もっと見る
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I was a walk in needing tracking done after hitting a pot hole. I was met pleasantly, the work was done quickly and the report was easy to understand. All in all a very good experience.
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I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... もっと見る
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企業情報
Protyre Autocare - Gloucester Woodrow Way について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, 英国
- 01452 526594
4.8
優良
881件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Quick, Easy and Efficient
Quick, easy and efficient. Tyres needed replacing easy to book slot online and done within 30 mins before work. Excellent
2025年10月22日
Protyre Autocare - Gloucester Woodrow Way からの回答
Dear Dale Cordrey,
We're happy to hear that booking your tyre replacement was easy and efficient.
It's great to know we got you back on the road quickly before work.
Thank you for your positive feedback.
We will look forward to welcoming you again at our Gloucester Woodrow Way branch in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Able to book a specific time slot for…
Able to book a specific time slot for MOT, comfy waiting room, in and out in 45mins.
2025年12月17日
Good value and fit
The online purchase and booking were simple to arrange. The customer service at the workshop was very good and friendly. The workshop itself plus customer wait area is not welcoming, it’s tired and uncomfortable.
Great value but optics are poor
2025年12月11日
THESE ARE 5 STAR GUYS!!!
Every single one of the mechanics at ProTyre Woodrow Way is Professional, Polite and Knowledgeable. We recommend them 100 percent for all your motoring needs and are proud that they service both of our cars and are available for help and advice every time we need it.
2025年12月8日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Stella,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Mr Mulcahy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was honestly so grateful for the service I received
I was honestly so grateful for the service at pro tyres franchise Bathwicke Tyres in Gloucester. I had 3 tyres all below pressure points and they sorted it all for me for free, and told me anytime I needed them checked in the future just to bring my car in for a free check! Amazing, friendly service.
2025年11月19日
Protyre Autocare - Gloucester Woodrow Way からの回答
Dear Kay Thomas,
We're so glad to hear about the amazing, friendly service you received from our team at our Gloucester Woodrow Way branch!
We appreciate you highlighting the team's willingness to assist you with your tyre pressures and offer future free checks.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Changed tyre all done professionally…
Changed tyre all done professionally will use again hopefully not for a while.
2025年12月3日
Thought they should of MOT'd the car…
Thought they should of MOT'd the car before servicing as it failed and I had a £450 extra bill to find, which should not happen in my opinion, a fully serviced car that is not road worthy has no value does it? Sharp practice maybe?
2025年11月21日
Protyre Autocare - Gloucester Woodrow Way からの回答
Dear Mr Knight,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Perfect for an MOT (& more)
Convenient location, friendly, comfy sofas, quick service and a good price
2025年11月17日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and courteous
Prompt, courteous service, attention to detail and willingness to go the extra mile for the customer. Have used them before and will continue.
2025年11月17日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Gurmit,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All good but...
All good, just didn't get a print out for whell alignment, would have liked to have had the info just to understand state of play underneath.
2025年11月5日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A wheel almost fell off with bolts missing and loose
I've already written 2 1* reviews but customer services did nothing about. My latest discovery was that a wheel almost fell off because 1 wheel nut was missing and the others were loose when I took it for an MOT at BMW after the tyres were replaced at Protyre.. This place should be shut down!! Don't go near this bunce of incompetent clowns.
2025年7月29日
自発的なレビュー
Protyre Autocare - Gloucester Woodrow Way からの回答
Dear Mike Murray,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our XXXX branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Autocare - Gloucester Woodrow Way からの回答
Dear Mr Gambling,
We appreciate you taking the time to share this positive feedback.
We're so glad to hear about the great assistance you received with our team at our Gloucester Woodrow Way branch!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
EKJ... Elizabeth Kills John⁉️
John, & his team at Bath Wick...
Always friendly & helpful...
Over several years, I know I can trust them to only advise NECESSARY work, unlike nearby MAIN DEALERSHIPS!!
Work/Servicing/MOT my wife's FUSION at good price, plus reminders when due... Excellent Customer Service...plus complimentary COFFEE
2025年10月21日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Mr Rowe,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
easy to book online
Easy to book online, free wheel alignment check, good advice given, friendly staff,
2025年10月22日
Protyre Autocare - Gloucester Woodrow Way からの回答
Dear Kirsty
We appreciate you sharing your positive experience you had with our team at our Gloucester Woodrow Way branch.
We're happy to hear that you found it easy to book online and that our staff provided friendly, helpful advice.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
They have done a great job with my…
They have done a great job with my car's tyres and servicing. Will definitely recommend.
2025年10月22日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Mildred,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
ICustomer service at its best
I had gone two days over for my MOT, they got me in in two days, they also put an inner tube i had bought into mt trailer wheel, and carried it to my car.
Thank you
2025年10月20日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have used this particular garage a…
I have used this particular garage a number off times over the years for tyres, service and mots and found the staff very helpful work done on time and called when completed, my car is always clean no grease or dirty handmarks. You can wait on the premises or a few minutes walk there are food and coffee places to relax whilst you wait. Which is what I tend to do. Highly recommended, prices are competitive I do book online where there are savings.
2025年10月10日
Protyre Autocare - Gloucester Woodrow Way からの回答
Hello Gavin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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