Protyre Autocare - Gloucester Woodrow Way レビュー 

881
TrustScore 5段階評価の5

4.8

1 Woodrow Way, Bristol Road, GL2 5DX Gloucester, Gloucestershire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Booked gold service for 8.30 am start, service engineer promptly reported to me that the service had been completed and gave a list of recomended repairs required, he also had checked the parts and l... もっと見る

企業が回答しました

5つ星のうち5の評価

Amended review ###Protyre immediately reached out to me and apologised and explained and so I will be returning in the further. ## Came to protyre for first time as they were doing a MOT deal... もっと見る

企業が回答しました

5つ星のうち5の評価

I was a walk in needing tracking done after hitting a pot hole. I was met pleasantly, the work was done quickly and the report was easy to understand. All in all a very good experience.

企業が回答しました

5つ星のうち5の評価

I’ve used these guys a few times over the past year or two, can’t fault them to be fair. When things have not gone to plan they have been very quick to rectify the issue, eg my aircon system would no... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Gloucester Woodrow Way について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 1 Woodrow Way, Bristol Road, GL2 5DX, Gloucester, Gloucestershire, 英国

  • 01452 526594

4.8

優良

TrustScore 5段階評価の5

881件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(881)

過去12か月のレビュー数: 33,771

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5つ星のうち3の評価

Good price but more openness needed.

Good price and was able to get a discount online for my MOT. However I do have a couple of concerns. The waiting room has a poster up saying "We will never undertake unnecessary work - ever!" My car failed its MOT on a ball joint that had too much play. The garage more or less insisted though that both ball joints should be replaced, not just the faulty one. I questioned this but they still said they would recommend both be replaced so I agreed but not sure this was really necessary. Their quote for repairs also included a high price for 2 new back tyres. When I question this, they said both tyres were still legal but were on the advisory list. I said I would have monitor them and get them replaced when they needed to be replaced so they reduced their quote by around £200. Turns out neither of them will need replacing for a good few months yet. Also there are branded and budget tyres available at various prices but they garage made no mention of this at all - the customer needs to be presented with the options so they can make an informed choice. Sounds like they were actually trying to undertake unnecessary work to me.

2025年8月12日
自発的なレビュー
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Dear Andrew Gregory,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち4の評価

Good timely experience overall but could be better

Good timely experience overall. However, I was quoted for 2 new tyres when the tyres were an advisory not an mot fail. I was also only given 1 high price for these but there was branded and budget tyres so the various options need to be provided so the customer can decide for themselves. Also the car failed on 1 ball joint but the garage more or less insisted on replacing both of them which was unnecessary. There is a sign up in the waiting room saying that they never undertake unnecessary work ever. Well here's 2 examples of trying to do just that.

2025年8月18日
5つ星のうち5の評価

My requirements were listened to.

My requirements were listened to.
I was advised as to the cost ,which was explained.
I am 86 years old ,not too clever with cars,and
had my mind put at rest when not bombarded with
"clever care talk"
My continued custom is assured, thank you.

2025年8月11日
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Hello Antony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち1の評価

All of the tyres were at different over…

All of the tyres were at different over inflated pressures, causing the tyre pressure warning to be triggered the next day on the M5. I was charged for wheel alignment but nothing was changed. The car almost fell off the Jack's when all 4 wheels were removed at the same time. The staff all thought this was a big joke. Avoid this place, they're a bunch of idiotic clowns!

2025年8月4日
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Dear Mike Murray,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Took a fiat 500 in for a mot and it cos… Reply from Protyre Autocare 4 hours ago Dear Mr Stewart, Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your


Did a review recently regarding a Fiat 500 it was a bit harsh and to be fair the manager spoke to me via a phone call (John) and his explanation seemed fair and up front and and I am more than satisfied to go forward with the repair

he has offered me

2025年7月14日
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Dear Mr Stewart,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

What's not to like?

Transparency, great deals and friendly service!

2025年6月16日
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Dear Customer,
We appreciate you sharing your positive experience you have had at our Gloucester Woodrow Way branch, We're so glad you were happy with our transparent, friendly service and great deals. We will look forward to seeing you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Quick service

Quick service, good price

2025年6月27日
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Hello Brian,

We appreciate your positive feedback, We are so glad to hear that you had a great experience and found the service quick and prices good!

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Speedy service good price and very…

Speedy service good price and very helpful

2025年6月25日
Protyre Autocare - Gloucester Woodrow Way ロゴ

Protyre Autocare - Gloucester Woodrow Way からの回答

Hello Mr Pitt,

We appreciate you sharing your positive experience! We're happy to hear that you found our service speedy, our prices good, and our team helpful.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Excellent every time

Always fast and efficient, can always rely on honest and reliable outcome .very straightforward to deal with and great location, have used many times with various vehicles and will continue to do so. Pricing always good due to various online offers .

2025年6月25日

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