Protyre Autocare - Great Dunmow レビュー 

1,168
TrustScore 5段階評価の4.5

4.6

Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very friendly and helpful front desk staff and very knowledgeable on the product. Good fitting staff, a very good experience all round 👍

企業が回答しました

5つ星のうち3の評価

The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... もっと見る

企業が回答しました

5つ星のうち5の評価

Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... もっと見る

企業が回答しました

5つ星のうち5の評価

Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Great Dunmow について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, 英国

  • 01371 873717

4.6

優良

TrustScore 5段階評価の4.5

1168件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,168)

過去12か月のレビュー数: 33,010

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Could not find my ordered tyre

Could not find my ordered tyre

2025年10月10日
Protyre Autocare - Great Dunmow ロゴ

Protyre Autocare - Great Dunmow からの回答

Dear Peter Southgate,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Great service

Not pushy, examined a slow leak on a tyre and offered a reasonable replacement with a premium brand - had two tyres replaced to keep wear even - very pleased and will definitely use again

2025年9月22日
5つ星のうち5の評価

Good and fast service

Good and fast service

2025年9月29日
Protyre Autocare - Great Dunmow ロゴ

Protyre Autocare - Great Dunmow からの回答

Hello Mac,

We appreciate you taking the time to leave us this 5-star review. We are happy to hear that you were satisfied with our service.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち1の評価

Tyre not delivered went elsewhere

The tyre that was ordered to be fitted the following morning was not delivered two mornings in a row despite explanations of how important it was to have the vehicle available on the second morning. There was no communication to advise the tyre had not been delivered to save wasted time. Poor logistics and communication we had to get the job done elsewhere

2025年9月30日
自発的なレビュー
Protyre Autocare - Great Dunmow ロゴ

Protyre Autocare - Great Dunmow からの回答

Dear Eleanor Worby,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

All very smooth

All very smooth ; good value and professionally handlwd

2025年9月29日
Protyre Autocare - Great Dunmow ロゴ

Protyre Autocare - Great Dunmow からの回答

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち4の評価

Excellent service

Excellent service. The tyres I required were not in stock which wasn't a problem as I did expect this. The very helpful chap had them delivered the next day & were fitted early a.m. I have given 4 stars only because of the price of Dunlop's pricing. Thanks Protyre.

2025年9月22日
5つ星のうち5の評価

Fantastic service

Fantastic service. Nothing was too much trouble. Contacted promptly when car was ready. 1st class treatment. Thank you

2025年9月11日
Protyre Autocare - Great Dunmow ロゴ

Protyre Autocare - Great Dunmow からの回答

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち4の評価

Great service

I had selected tyres from the website but when I attended Great Dunmow I was told they weren't suitable for my car. I paid for a different set of tyres which were fitted quickly and professionally. I was very pleased with the service. If it hadn't been for a slight hiatus in getting a refund for the first set of tyres purchased I would have given 5 stars.

2025年9月3日
5つ星のうち5の評価

Efficient and professional

Unfortunately I’ve been unlucky and had to get a lot of tyres on many cars over the years. This place were far and away the quickest and most efficient place I’ve ever used. Two tyres and I was in and out within 30 minutes. Guy at reception was excellent and helpful too.

2025年9月17日
自発的なレビュー
Protyre Autocare - Great Dunmow ロゴ

Protyre Autocare - Great Dunmow からの回答

Dear M Short,

We're happy to hear that your experience at our Great Dunmow branch was so quick and efficient.

It's great to know the service and assistance provided were excellent. Thank you for your positive feedback!

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち2の評価

Found your staff arrogant and not a bit…

Found your staff arrogant and not a bit helpful

2025年9月15日
Protyre Autocare - Great Dunmow ロゴ

Protyre Autocare - Great Dunmow からの回答

Dear Graham Haslam,

Thank you for notifying us of your concerns.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Brilliant service

Brilliant service. Great communication. We had an issue after our service with our car, followed this up and they resolved the issue immediately. Top service and great customer service. Will most definitely be booking in for a service again

2025年9月10日
自発的なレビュー
5つ星のうち4の評価

Had a quote for discs and pads and was…

Had a quote for discs and pads and was happy with the price £100 less than quest of braintree. Over the years I've used tyremart for tyres, and servicing back in the day and been happy with the price and workmanship. No 5 star as did not try the coffee.

2025年9月8日

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