Stress free service experience for my EV. Smooth booking process and good communication leading up to my appointment. Arrived early on the day, but was directed to a parking spot, easy check in and no... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... もっと見る
I was pleased overall with MOT and bronze service even though I did not receive email notification from Protyre as I had requested . I would like to add that the Receptionist on that day was part... もっと見る
企業が回答しました
Excellent service all around. MOT failure work was quoted at a reasonable price. On completion we were informed that some of the work, after closer inspection, was less involved than expected and the... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Halesowen について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, 英国
- 0121 504 0850
4.8
優良
1562件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Long returning custmr
As always staff are very friendly and helpful. Prices are very reasonable and good service. Which is why I’ve always had my tyres from Chemix (now Protyre) for nearly fifty years.
2025年12月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Needed help and protyre acted promptly…
Needed help and protyre acted promptly and just got on with what was needed.
2025年12月8日
Protyre Autocare - Halesowen からの回答
Hello Mr Bryan,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Rapid,efficient service.…
Helpful information when I contacted about new tyres. Honoured the price on offer on the day. Tyres delivered and fitted on time the next morning.
2025年12月8日
Protyre Autocare - Halesowen からの回答
Hello Maurince,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Halesowen からの回答
Hello Mr Cody,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a slow puncture
Had a slow puncture and went in expecting a new tyre. Excellent staff and great customer service and the tyre was repaired at a fraction of the cost of a new one. Would thoroughly recommend using them
2025年12月3日
自発的なレビュー
I know I can trust this garage and they…
I know I can trust this garage and they always do a good job. Very helpful staff.
2025年11月18日
Protyre Autocare - Halesowen からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speed up the service.
Speed up the service.
When booked appoint.ent was told 45minutes whereas it took almost 2.5 hours
2025年11月28日
Protyre Autocare - Halesowen からの回答
Dear Mr Bradley,
Thank you for taking the time to raise your concerns regarding your visit to our garage.
We have informed the Area Manager of the delay you experienced, they are looking into this at the centre and will be in touch in due course to discuss further.
We apologise for any inconvenience that may have been caused.
Best Regards,
Eddie
Customer Care - Protyre
Brilliant mechanic, Lee
Ended up there twice in the space of a few days for tyres, and tracking issues. Lee was absolutely superb!! On both visits, he was friendly and was very knowledgeable- answering so many questions from me. He is a credit to the company, especially with his down to earth approach that wasn't intimidating as a female customer. Thank you Lee
2025年11月19日
自発的なレビュー
Protyre Autocare - Halesowen からの回答
Hello Kristina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Halesowen からの回答
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Needed a couple of tyres and tracking…
Needed a couple of tyres and tracking done, booked time slot for next day and job was done as agreed at a fair price, free coffee aswell 👌
2025年11月12日
Protyre Autocare - Halesowen からの回答
Dear Steve Hill,
We're happy your tyre and tracking service was completed as agreed, and that you were satisfied with the price and coffee.
Thank you for your positive feedback!
We will look forward to welcoming you again at our Halesowen branch in the future.
Kind regards
Kayliegh
Customer Care -Protyre
Quick no nonsense experiance
Quick no nonsense experiance. Got nothing but good things to say about the staff and the work carried out
2025年11月12日
Excellent service .had to have some…
Excellent service .had to have some bits done on my car.to pass the mot .gys were great explained everything .that had to be done.recommend this garage .to go to if you have a problem.
2025年11月3日
Reliable, honest and helpful
They're not the cheapest or the most expensive, but they are reliable, honest and helpful. Based on this I've used them for 30yrs .
2025年11月10日
the people there were friendly and…
the people there were friendly and helpful they found the right tyre for me got it ordered in and fitted the next day and at a really good price very happy thanks.
2025年11月10日
Friendly and approachable
Friendly, approachable and respectful service desk people who try to find the best solution for you.
2025年10月29日
Protyre Autocare - Halesowen からの回答
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
good service
2025年10月31日
Protyre Autocare - Halesowen からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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