From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
i recieved friendly reliable service from all the staff i met during my visit. my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given go... もっと見る
企業が回答しました
Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... もっと見る
企業が回答しました
I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Isle of Wight について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, 英国
- 01983 401000
4.7
優良
1356件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Protyre Autocare - Isle of Wight からの回答
Hello Kay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Isle of Wight からの回答
Hello Mr Higgins,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
From previous experience with these…
From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*
2026年11月4日
Protyre Autocare - Isle of Wight からの回答
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Isle of Wight からの回答
Hello Tom,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
i recieved friendly reliable service…
i recieved friendly reliable service from all the staff i met during my visit.
my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given good advise
2026年10月24日
Protyre Autocare - Isle of Wight からの回答
Dear Penelope,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you received friendly, reliable support and helpful advice from our team at our Isle of Wight branch regarding your vehicle's additional issue.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Its all in the detail keeping good service.
Shame been good up till now.
This time bought 2x expensive tyres only to find they weren't balanced before fitting back to the car.
Rectified by their staff 3 days later and thank you to them.
But not good enough losing 2 hours of my time to sort it when it should've been done properly in the 1st place.
2026年10月28日
Protyre Autocare - Isle of Wight からの回答
Dear Paul,
Thank you for taking the time to share your feedback. We are very sorry to hear that your recent visit did not live up to our usual high standards and that your new tyres were not balanced correctly during the initial fitting.
While we are glad our team was able to rectify the issue for you, we completely understand your frustration regarding the two hours of your time that were lost as a result of this oversight. Your concerns have been passed on to the management team so they can look into what happened and ensure we do better in the future. We sincerely apologise for the inconvenience and hassle this has caused you.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
I had a puncture
I had a puncture, I phoned the company after checking online, they sorted me out promptly and efficiently and at a reasonable price
2026年10月21日
Protyre Autocare - Isle of Wight からの回答
Hello Phil,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Isle of Wight からの回答
Hello Roland,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast and friendly 😁
2026年10月21日
Protyre Autocare - Isle of Wight からの回答
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Bought tyres and tracking on line.
Bought tyres and tracking on line, arranged a date and time to have the job done. Turned up was greeted politely, sat down in the comfy warm waiting area, 45 minutes later I was on my way home, perfect what's not to like! Great service, great company well done Protyre.
2026年10月19日
Protyre Autocare - Isle of Wight からの回答
Hello Jim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service & very professional.
2026年10月19日
Protyre Autocare - Isle of Wight からの回答
Hello Glenn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went there for an MOT
Went there for an MOT, I reckon your inspector got out of bed the wrong side that morning and to top it up you didn't even bother coming back with a repair price so I will never bother using you again. I reckon what you do is offer a cheaper MOT then fail the car on just about anything and everything possible, in all my life and seeing that the car has only done 5k mileage since the last MOT is ridiculous.
2026年10月12日
Protyre Autocare - Isle of Wight からの回答
Dear Barry,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good friendly service can pay…
Very good friendly service can pay online and was very quick so wasn't waiting long very friendly team
2026年10月14日
Protyre Autocare - Isle of Wight からの回答
Hello Mr Basile,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from everyone…
Excellent service from everyone involved with my car..Front desk and service personnel.
2026年10月12日
Protyre Autocare - Isle of Wight からの回答
Hello Helen,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Isle of Wight からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Isle of Wight からの回答
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Replacement battery on holiday
I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from where we was staying and had one in stock so got it fitted early morning so we could get on with our holiday, friendly service. happy days 😊
2026年10月5日
Protyre Autocare - Isle of Wight からの回答
Hello Mike,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great fast service
2026年10月7日
Protyre Autocare - Isle of Wight からの回答
Hello Kyle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked my car in for mot online.
Booked my car in for mot online and managed to get a slot the next day 😀
Brilliant service and the staff we're great too, very happy, thanks team 🏁
2026年9月30日
Protyre Autocare - Isle of Wight からの回答
Hello Derrick,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Isle of Wight からの回答
Hello Jacqui,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。