Used this company twice after my local garage recommendation . Can't fault them great price on tyres and tracking fast service and friendly people
企業が回答しました
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レビュアーのコメントを見てみましょう
It was really easy to purchase my tyres online and make a booking for the fitting (two days later). The price for two pirelli cinturatos was extremely competitive and I paid for wheel alignment... もっと見る
企業が回答しました
Fantastic customer service from the gelderd road branch. Have been bringing my cars here for years and will continue to do so.
企業が回答しました
Friendly, helpful staff - sorted problem for me at short notice. Able to sort everything out despite the issue being more complex than initially appeared. Very supportive after the visit helping get... もっと見る
企業情報
Protyre Autocare - Leeds Gelderd Road について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
100 Gelderd Road, Armley, LS12 6BY, Leeds, West Yorkshire, 英国
- 0113 244 4462
4.9
優良
755件のレビュー
顧客にレビューを依頼しています
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Protyre Autocare - Leeds Gelderd Road からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Young people who listen to the…
Young people who listen to the customers requirements despite being a bit off of the normal and deliver the service that I required. Polite and patients staff. First class
2026年9月28日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Roy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from start to finish
2026年9月23日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Honest & Professional Every Time
Each time I go to Protyre the staff are always friendly and honest. The guys in Leeds fixed a nail in my tyre with no fuss. Highly recommended.
2026年9月22日
自発的なレビュー
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Simon,
Thank you for taking the time to share your really positive feedback!
We are delighted to hear that you consistently find our staff friendly and honest. We're especially pleased that the team at our Leeds Gelderd Road centre were able to fix your tyre with no fuss. We appreciate your high recommendation!
Best regards,
Eddie
Customer Care - Protyre
The service was Good
The service was Good. The price for Tyres was good . Recommend this place to anyone. Will use again . 👍
2026年9月16日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Mr Mistry,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times. We are delighted that team at Leeds Gelderd Road were able to provide you with a positive experience and good prices for your tyres. We look forward to welcoming you again when needed.
Best regards,
Eddie
Customer Care - Protyre
Excellent service,easy to book my MOT…
Excellent service,easy to book my MOT and service online,all the staff were very friendly and knowledgeable,a great experience.Many thanks.John.
2026年9月4日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Ive a complaint in at the min
Ive a complaint in at the min, just spent £300 plus and my tyres at front av worn badly and took it in to be inspected, mechanic said I need a new drop link and shock absorber as well as tracking done along with 2 budget tyres to be added on to £290 he quoted me for the parts he said I needed ??? Eh the ones I have on are 3 months old £92 a tyre fgs and have run off on the inside edge due to the tracking been out, anyway my steering wheel is shaking and I believe it to be the tracking he said it was what ive mentioned so I took it for a 2nd opinion and they checked it and found slight wear in the drop link only and balanced my wheels which they was well out and after he had balanced them it drives perfect, absolutely scandalous what they have tried to do, ive reported in more depth to Eddie the manager.... ill never ever go back except I want 2 new tyres on the front and the £20 its cost me extra on top of the £300 plus to have them balanced yet again, also they found old weights to say itd had recently been balanced at gelderd road branch, please stay away I swear to god they've tried it on concerning this on my small van...
Im concerned that a mechanic is/has tried to make money out of me 110%, and
Old weights still on the rims and not 1 new weight why not if its been balanced ????
All pictures sent to manager eddy, it wont allow me to publish them on here...
KEEP AWAY FROM HERE..
Had a reply as follows
Craig Smith (Protyre)
11 Sept 2026, 11:41 BST
Hi Craig
Im sorry that you feel as though you haven't had great customer service and that the work we have done has caused your tyres to run off uneven.
However wheel balance will not affect your tyre wearing off unevenly, this will affect vibration only and it would be wheel alignment or suspension worn parts that could have caused this.
I fully believe that the technicians who inspected your vehicle and advised the suspension work will be correct in there diagnosis and they are time served and experienced mot testers and the tyre wear that you have described also backs up the diagnosis.
Im more than happy to raise a refund for the wheel balance for you at £20.
Your more than welcome to revisit the site and James and Sean will show you and explain why they advices the suspension work.
My reply
no idea whom im speaking to here ?
also ive had them balanced and 2nd opinion and all ok other than the balancing, ive sent numerous pictures showing no new weights these tyres was not balanced i assure u, u have cctv in the building I want it looked at, also ive checked with another garage and I believe them, do not ask me as a 58 yr old man to go speak to the 2 jokes at your garage, is the area manager involved in this bullshit excuse too, you owe me new tyres and I will not go away until these are put on, ive used chat gpt too that doesn't lie unlike u lot and will add this to this email, this van ive had 6 yrs and I know my van and since balanced its all ok and I was assured the shock absorber isnt faulty nor leaking and i was shown this, u arent fobbing me off and im taking this else where too as the pictures show u the old weights as your garage hadn't put new ones on, ive left a review and will leave more now, im going to do my up most best to put people off using your garage, and ill be outside too telling folk what has happened, and telling me to go speak to them 2 in leeds , i think not dont insult me, you owe me £20 and my 2 front tyres replacing and look/read the pics I sent u and will send in this email too, ive sent plenty of proof and chat gpt doesn't lie and states yes they can run off due to balancing so your speaking shit again, i want to speak to the top dog who is it, I do not want to speak to anyone but the top boss no clowns in garages I dont trust them etc...
Craig Turnbull
2026年9月2日
自発的なレビュー
Protyre Autocare - Leeds Gelderd Road からの回答
Dear Mr Craig Turnbull,
Thank you for leaving us a review.
We can confirm that this is still with the management team, they will review your latest response and be back in touch with you as soon as possible.
Best regards,
Eddie
Customer Care - Protyre
Arrived early and was looked after very…
Arrived early and was looked after very well. Work carried out swiftly and on the road in no time.
2026年9月9日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Mr Hill-Brown,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Leeds Gelderd Road centre have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Competitive pricing for premium tyres
It was really easy to purchase my tyres online and make a booking for the fitting (two days later).
The price for two pirelli cinturatos was extremely competitive and I paid for wheel alignment too, which was half price thanks to an online promotion.
There was no waiting when I arrived on site, the staff members were all friendly and the work on the car was completed within 35 mins - excellent service from start to finish.
2026年9月9日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Neil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I trust these guys
I trust these guys - they always sort out my tyres when there is a tyre pressure warning light repeatedly coming on and they have found nails and slashes. They never pressure me to spend money on other items e.g. do both tyres so I know that they are trustworthy and making me safer.
2026年8月17日
Protyre Autocare - Leeds Gelderd Road からの回答
Dear Jane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds Gelderd Road branch.
We are pleased to know that you trust our team to keep you safe and only recommend necessary services.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Leeds Gelderd Road からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leeds Gelderd Road からの回答
Hello John,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
James the manager was spot on
James the manager was spot on. Honest advice and definitely will be back for my next set of tyres for the Panamera.
2026年8月26日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Mr Jenkins,
We're so glad to hear we provided a friendly welcome and had everything ready as promised. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Jacob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I’d never go anywhere else
I’d never go anywhere else, trustworthy, honest and reliable. Staff are lovely, service impeccable would highly recommend
2026年8月14日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Lucy,
Thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Leeds Gelderd Road have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Booking in was simple
Booking in was simple. Dropped car off for aircon Regas. Prompt service on arrival and job done in a timely fashion.
2026年8月14日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Ken,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, Staff were excellent was originally in for M.O.T but needed to get some more work done,this was originally booked in for the week after but managed to do it same day as The M.O.T.
Good price no issues definitely recommend these lads. Need any more work that the provider offers definitely be using these fellas. Thanks.
2026年8月3日
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leeds Gelderd Road からの回答
Hello Jon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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