1. Professionalism of staff who repaired my tyre. They could easily have tried to sell me a new tyre which was unnecessary. 2. Honesty and value for money, Staff have integrity. I would go back ag... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very helpful last minute visit to Pro Tyre in Headingly. Stuff could not have been more helpful, including helpful safety check with no upscaling pressure. You can’t get better than this at such short... もっと見る
企業が回答しました
I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... もっと見る
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The replacement of a burst tyre was done speedily and efficiently. The only doubt arises from the fact that the tyre which was burst had been supplied by Protyre themselves, just 12 weeks previously!... もっと見る
企業情報
Protyre Autocare - Leeds Headingley Lane について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, 英国
- 0113 275 1974
4.7
優良
738件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Protyre Autocare - Leeds Headingley Lane からの回答
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely rude and aggressive staff member
The last couple times I’ve been to Alba tyres for an AC Regas I’ve had no problems, the staff are usually professional and friendly and have no issues. This particular incident (29/08) I brought my car down for a Regas and the gentlemen with the braids requested me to sit inside the waiting area and not inside my vehicle. I do appreciate garages have procedures that they follow. But twice before I had been for AC regas and they have never requested me to leave the vehicle, they have said it’s fine for me to wait with the car. There was a gentlemen who I’ve seen before and has done my regas before was there but he did not intervene. It was his colleague with the braids who was being extremely rude and confrontational. I was going out to clear my car of personal belongings and he further asked me to leave the vehicle. To which I said, “that’s fine but just making you aware that this has never been a problem before your colleagues have said it’s been fine for me to sit with the vehicle” To which he quite aggressively yelled and said “STEP OUT THE VEHICLE AND HAND ME YOUR KEY, WHY ARE YOU ARGUING BACK”. The manner of which he spoke to me is inexcusable and it is the deciding factor of why I will not return to this garage in the future. Given there was a number of colleagues around hearing this and did not intervene. It may not seem a big deal to these people losing one customer, but given the number of times I have returned before, they have just lost a repeat customer. The gentlemen who spoke to me in such a manner should be retrained and disciplined because his aggressive tone is intimidating and inexcusable. Particularly as I did not speak to him with any sort of rude tone.
2026年8月29日
自発的なレビュー
Protyre Autocare - Leeds Headingley Lane からの回答
Dear Mustafa Ahmed,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
My car needed 4 new tyres
My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems .
Very pleasant and courteous staff. I was able to wait in the seating area, charge my dying phone and enjoy a coffee from the machine. Great service!
2026年8月26日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Elizabeth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leeds Headingley Lane からの回答
Hello,
Thank you very much for leaving us this 5-star review of our Leeds Headingley Lane centre.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Positive experience
Promptly dealt with. Full explanation given. Polite and communicative staff. Clean comfortable waiting area. Job done to my satisfaction. Reasonable price.
2026年8月19日
Protyre Autocare - Leeds Headingley Lane からの回答
Dear Adrian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received at our Leeds Headingley Lane branch
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre .
Prompt service helpfull friendly staff.
2026年8月17日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Nic,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Lovely guys at Headingley Leeds Branch
Lovely guys at Headingley Leeds Branch. Informative and helpful.
2026年8月11日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and friendly service
Protyre were able to service my car the same day. They finished in good time and their customer service was excellent. Good communication and friendly.
2026年8月17日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Janet,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional and friendly service
Professional and friendly service. Good prices and booking system.
2026年8月17日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Katy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent experience from ordering to…
Excellent experience from ordering to fitting.
One star deducted as tyre pressures werent set to manufacturers pressures, but left far too high.
Fitters were very busy though so easily overlooked.
2026年8月7日
Excellent service as always
2026年8月12日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Rene,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and so kind
2026年8月10日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Stephanie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked in for two front tyres
Booked in for two front tyres. Job started on time and finished a little early - perfect.
2026年7月31日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre repaired in double quick time !
2026年8月3日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Air Con Regassing
Booked online to have my air con regassed and I am very happy with how it all went.
In and out in no time with lovely cold air blowing through my car.
They did exactly what was expected with the minimum of fuss and a nice latte to boot.
2026年5月13日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
Brilliant service, nothing seems to be too much trouble. The staff were all very friendly and helpful. I thought there was something wrong with my exhaust but there wasn't. Didn't charge me for looking. Didn't try and upset. Will use again
2026年7月22日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello Ruth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and staff when out of…
Great service and staff when out of there way to get me back on the road.
2026年7月22日
Protyre Autocare - Leeds Headingley Lane からの回答
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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