I generally do not take time to post reviews, but these guys have been OUTSTANDING. Straight talking, honest and capable. If you are looking for a garage, you have found them!
企業が回答しました
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レビュアーのコメントを見てみましょう
The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advi... もっと見る
Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... もっと見る
企業が回答しました
Used these guys at short notice for an MOT because my usual garage was temporarily closed. There was good availability for the job at short notice with plenty of time slots to choose. MOT started and... もっと見る
企業情報
Protyre Autocare - Leighton Buzzard について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, 英国
- 1525373740
4.4
優良
712件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
MOT review
I appreciate this is an old review. On 20/8/25 I took my son's car for an MOT at Protyre-Leighton Buzzard. The car is a 19 reg and at the time, he was not racking up much mileage. I got a call from Protyre to say the MOT had registered the following advisories: Monitor and repair if necessary (advisories):
Nearside Front Brake pad(s) wearing thin (1.1.13 (a) (ii))
Offside Front Brake pad(s) wearing thin (1.1.13 (a) (ii))
Offside Front Brake disc worn, pitted or scored, but not seriously weakened (1.1.14 (a) (ii))
Nearside Front Brake disc worn, pitted or scored, but not seriously weakened (1.1.14 (a) (ii))
I was told they could rectify this by fitting new discs and brake pads, but it would cost around £700. I was suspicious of this and declined the work. As my son's safety is paramount to me, I booked the AA mechanic to come and replace both the discs and brake pads. After their mechanic inspected the discs and brakes he said I do not know why these issues were reported in the MOT as all discs had around 20mm and the disc pods were all above 6mm. As such, he said I am not going to waste your money by replacing items that are fit for purpose. Also, I was not charged anything for the visit. I did contact Protyre at the time, who gave an excuse that the mechanic who did the MOT made a mistake (on all discs and pads!!!). Anyway, today the car went for its next MOT and I decided to use a new garage in Leighton Buzzard. Guess what, the car had a clean MOT with no advisories and I was told the brakes and discs were good for another year at least. I find it hard to believe a qualified mechanic would get the readings wrong on all discs and brakes. That said, I have lost trust in the garage and will continue to use the garage I went to today in the future.
2025年8月20日
自発的なレビュー
Protyre Autocare - Leighton Buzzard からの回答
Dear Stephen Digby,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Leighton Buzzard からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I generally do not take time to post…
I generally do not take time to post reviews, but these guys have been OUTSTANDING. Straight talking, honest and capable.
If you are looking for a garage, you have found them!
2026年8月17日
Protyre Autocare - Leighton Buzzard からの回答
Hello Lawrence,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
It came back with damage - they denied it!
I did not expect to pick my car up from its MOT, get half way home and then notice the roof upholstery was damaged. I turned around and went back to ask what had happened (as it wasn't like that when I dropped it off) to be completely dismissed with the response 'it couldn't have been us as it would have had oil on it'. I now have another bill to pay for repairs. That was the last time I will use Protyre - such a shame as I had recommended them to my friend who just spent nearly a thousand pounds with them and will likely not go back too.
2026年8月7日
Protyre Autocare - Leighton Buzzard からの回答
Dear Mrs Darvell,
Thank you for your feedback . We are sorry to hear that your recent visit to our Leighton Buzzard branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick and efficient.
2026年8月12日
Protyre Autocare - Leighton Buzzard からの回答
Hello Lynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful staff
2026年8月12日
Protyre Autocare - Leighton Buzzard からの回答
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
£90 overcharge plus very poor service.
Was quoted over the phone by Paul at Protyre Leighton Buzzard for two front tyres at £65 each ie £130 total.
On reflexion I should have gone to Perrys, Aylesbury at £78 per tyre. Hindsight is a wonderful thing.
Having had tyres fitted by Protyre, different guy tried to charge me £260. Claimed £130 quoted was per tyre. Outrageous! After some arm wrestling ended up paying £220 just to escape. Then I check the tyre pressures, They are over inflated by 5 lb. To add insult to injury the car tyre monitor is now permanently on, I now need to go to Perrys to fix it, ironic really!
2026年7月31日
自発的なレビュー
Protyre Autocare - Leighton Buzzard からの回答
Dear Gary Derbyshire,
Thank you for notifying us of your concerns. We are sorry to hear that your recent experience with our Leighton Buzzard branch has not been a positive one for you on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
The work was carried out efficiently &…
The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advised about the roadworks in the locality, As the satnav took me away from the required route , Despite the " Road closure " signage , Access was still possible !
2026年7月29日
Very helpful and did what other garages…
Very helpful and did what other garages couldn’t help me with. Would highly recommend this place.
2026年8月4日
自発的なレビュー
Protyre Autocare - Leighton Buzzard からの回答
Hello Danielle,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
MOT carried out
MOT carried out, no real problems. Perhaps the staff and mechanics could smile and be a bit more friendly?
2026年8月3日
Protyre Autocare - Leighton Buzzard からの回答
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
good job good price in fairly quick…
Add a quick response in fairly quick and the job was done without any hassle and thanks
2026年7月15日
Protyre Autocare - Leighton Buzzard からの回答
Hello Georgiou,
We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Air-conditioning rega
Air-conditioning rega. All went well. Staff friendly and helpful. Would have helped to know that there was a major road closure making access a bit of a mystery.
2026年7月15日
Protyre Autocare - Leighton Buzzard からの回答
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Leighton Buzzard からの回答
Hello Gemma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Super quick, friendly service
Super quick service, friendly and informative staff. They sorted out my AC just in time for summer :)
2026年7月3日
Protyre Autocare - Leighton Buzzard からの回答
Hello Jadzia,
We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great job fixing my tracking on my Rav…
Great job fixing my tracking on my Rav 4 , price was right on to .
2026年7月1日
Protyre Autocare - Leighton Buzzard からの回答
Hello Andrew,
We are delighted to hear that you were pleased with the tracking service on your Rav 4 and found the price to be good. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Leighton Buzzard からの回答
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
did their best to get me the right…
did their best to get me the right tyres. Ended up with Falken which are actually pretty amazing tyres.
2026年4月29日
Protyre Autocare - Leighton Buzzard からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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