The guys at Protyre are always friendly and helpful. I have used them for MOTs for about a decade now without complaint. They have now had a refit with better seating and a coffee machine with lovel... もっと見る
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Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... もっと見る
企業が回答しました
Your staff were friendly, helpful, and dealt with repairs to my car tyres entirely to my satisfaction. I would certainly use this company again.
The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot dr... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Maidstone について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, 英国
- 1622717277
4.9
優良
1979件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful advice tyres I needed at a good…
Helpful advice tyres I needed at a good price fitted at a time convenient for me
2026年7月17日
Protyre Autocare - Maidstone からの回答
Hello Mary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, polite and helpful staff. Highly recommend- thanks for the ice cold air con!!
2026年7月17日
Protyre Autocare - Maidstone からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
For the issue on my car ,services was…
For the issue on my car ,services was good enough and price to. Compare with other 2 previous garages i was to,and they couldn't fix it,yes worth to go back there .
2026年7月15日
Great service
I booked my van in for two new front tyres,for a good price.
The service I got was good as always.
2026年7月11日
Protyre Autocare - Maidstone からの回答
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Maidstone からの回答
Hello Mr Norman,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Will be using this as my permanent garage of choice!
My sister in law recommended your services when I mentioned I'd been having problems with my car. I booked in for 'diagnostics' at 5pm so that I could attend after work. I work for the prison service so have limited availability due to my shifts. I expected to just hand over the keys as they'd be closing up, but the man at the counter still offered to take my car down the road so that he could hear the noise I was concerned about. He promptly informed me of the problem and I was booked in for 2 days time. Jamie was really informative throughout, and the job was completed within a matter of hours. I will not be returning to my previous garage and will now come to you in future due to such a positive experience. Loved the fact there was a coffee machine in the waiting area, toilets, tables and laptop charging ports which is ideal for people like me who work around the clock and are glued to their emails!
2026年7月15日
Protyre Autocare - Maidstone からの回答
Hello Kerry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Maidstone からの回答
Hello Arty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always polite and customer service is…
Always polite and customer service is good would definitely recommend
2026年7月13日
Protyre Autocare - Maidstone からの回答
Hello Roy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Maidstone からの回答
Hello Mr Drogomirecki,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
11th hour MOT
Excellent service and the team is helpful each time I turn up. Completely forgot to book my MOT, but an appointment was arranged for 2 days time, panic over!
2026年7月8日
Protyre Autocare - Maidstone からの回答
Hello Pauline,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Took my van into Protyre Aylesford for…
Took my van into Protyre Aylesford for an MOT, it needed a new ball joint replaced to pass. They were able to complete the work the following day at a very reasonable price and billed as quoted. They were courteous and honest and I would definitely recommend them.
2026年7月10日
自発的なレビュー
Protyre Autocare - Maidstone からの回答
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly professional service
Good friendly professional service, work carried out to expectations
2026年7月10日
Protyre Autocare - Maidstone からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Madistone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service replacing 4 tyres on my…
Great service replacing 4 tyres on my car, on time and price . What more do you want?
2026年7月8日
Protyre Autocare - Maidstone からの回答
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always find them so honest
Always find them so honest - really trustworthy. Wouldn’t go anywhere else now.
2026年7月8日
Protyre Autocare - Maidstone からの回答
Hello Victoria,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Service!
Very courteous, make you feel they value your custom.
Once your vehicle and the work is completed, everything is explained and also point out possible/ potential issues that may have been noticed, but not serious.
Overall, great and reliable service at a reasonable price. Thank you.
2026年7月6日
Protyre Autocare - Maidstone からの回答
Hello Thomas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Completed work without permission
UPDATE,
been in contact with Jamie from the garage regarding this and they have apologised for the mix up.
Usually would give 5 star but on this visit for some reason it was decided to complete work on the car without discussing it with me or my wife first.
It was booked in for a break test to find what was needed to be worked on and then work on it as and when we had the funds and instead the pads and discs were replaced and we were given a £370 bill to pay right there and then when we had not prepared any funds to pay.
This forced my wife to use finance and have a £90 monthly bill which is going to be difficult to afford.
2026年7月6日
Protyre Autocare - Maidstone からの回答
Dear Ross,
Thank you for taking the time to leave your review.
We’re sorry to hear that your recent visit did not meet the usual standard you have come to expect from us. We understand your concerns regarding work being carried out before this was discussed. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Such lovely helpful staff
Such lovely helpful staff. They are so accommodating and always make a non-petrolhead ! Lovely experience:)
2026年7月1日
Protyre Autocare - Maidstone からの回答
Hello Laura,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were excellent at Protyre…
Staff were excellent at Protyre Maidstone. A very good experience. I paid a good price for my Falken 520 tyres
2026年6月29日
Protyre Autocare - Maidstone からの回答
Hello Tarumarajan,
We truly appreciate you sharing your positive feedback! We are delighted to hear our in centre team provided excellent service and that you had a very good experience at our Maidstone branch. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Maidstone からの回答
Hello Mark,
We appreciate your 5-star review! We are delighted to hear that you found our team in centre friendly and our prices competitive. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Excellent friendly service at the…
Excellent friendly service at the Aylesford Branch, used these guys many times for Air con, Alignments, Exhausts, Tyres etc.
Always polite and there is a lovely park (Cobtree Park) just 3minutes away to walk around or have some food.
2026年6月24日
Protyre Autocare - Maidstone からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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