The mechanics were very nice. They placed seat cover on my driver seat. The tyres repalcement were quick. The mechanic shared the torque value to me because I did not know the torque when I put my spa... もっと見る
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I’ve been going to Micheldever for over 10 years and I have always appreciated the professionalism and speed at which they function. Truly great service, prices are very competitive and you can bo... もっと見る
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Good booking system online, excellent availability for appointments, good choice for tyres. On arrival, reception, booking, fitting very good, and I found tracking / wheel alignment by far the best I... もっと見る
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Very quick and easy to book online, I did an 8am booking and the staff were very efficient and I was told what time my booking was likely to finish and it was more or less the right time, I had a pa... もっと見る
企業が回答しました
企業情報
当該企業による記述
COVID-19 Update & FAQs Buy Online
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Micheldever Station, Winchester, SO21 3AP, Winchester, Hampshire, 英国
- 01962 774437
4.4
優良
3317件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Very professional polite informative…
Very professional polite informative service.
Good luck with the racing Tom
2026年7月2日
Protyre Autocare - Micheldever Station からの回答
Hello Mr Birch,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Straight forward ordering
Straight forward ordering, great pricing with same day fitting. Well worth the short drive out of town to get the tyres.
2025年8月1日
Protyre Autocare - Micheldever Station からの回答
Hello Customer,
Thank you for sharing your positive feedback! We are delighted to hear that you found our ordering process straightforward, our pricing great, and that the same-day fitting made the short drive worthwhile. We appreciate you choosing us for your tyre needs.
Best regards,
Eddie
Customer Care - Protyre
Charming helpful and knowledgeable
Charming helpful and knowledgeable - great service from everyone
2026年7月8日
Protyre Autocare - Micheldever Station からの回答
Hello Mrs Coulter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
No point having an appointment system…
No point having an appointment system if it’s not used to get customers through the fitting bay in a timely manner.
Wasn’t seen until over an hour after my “appointment time”. Had to rearrange a hospital visit later that afternoon.
Maybe it should be the first question the man with the clipboard asks. “Do you have an appointment?”
2026年7月8日
Protyre Autocare - Micheldever Station からの回答
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The work was carried out professionally…
The work was carried out professionally and the engineer was friendly & polite, and reassured me my car was safe and in good working order.
2026年7月6日
Protyre Autocare - Micheldever Station からの回答
Hello Laurie,
Thank you for the 5 star review! We are so pleased to hear that the work was carried out professionally and that our engineer was friendly and polite. We are delighted that we could reassure you about your car's safety.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
ProTyre have always supplied and fitted…
ProTyre have always supplied and fitted my performance tyres with efficiency, professional courtesy and at a good price. It's good to see them properly torque the wheels nuts by hand to specification, too. Excellent service!
2026年7月6日
Protyre Autocare - Micheldever Station からの回答
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service overall but…
Good service overall but seems to take longer each time I go. It was 2 and a half hours this time to replace 4 tyres.
2026年7月6日
Protyre Autocare - Micheldever Station からの回答
Dear Robert Hawkins ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful and professional
2026年7月3日
Protyre Autocare - Micheldever Station からの回答
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre in stock, good price quick fitting
Had a split tyre, AA fitted my space saver. Phoned up for a price and my tyre was in stock. Only about a 30min wait to get new tyre fitted
2026年6月24日
Protyre Autocare - Micheldever Station からの回答
Hello Steph,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Antony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent price
Excellent price, customer service escellent once tyres were fitted. My only criticism is that i booked a 1pm slot, as you get the option to chose, but they didn’t actually start the work until 1.45. Not the end of the world, but makes chosing a time a little pointless. I’ll still be back next time.
2026年7月3日
They are a very good company to deal…
They are a very good company to deal with. Fantastic
Guys, friendly & efficient.
2026年7月1日
Protyre Autocare - Micheldever Station からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Two new tyres
Got a good price on two new tyres and free wheel balancing. Online booking is easy and straightforward and they usually have a selection of suitable tyres in stock. The premises are a little bit hectic when busy and some of the staff a bit impatient when you drive your car to the wrong place (its not clearly indicated). Apart from that a good experience. Otherwise very well equipped and competent.
2026年2月25日
Quick efficient repair gets me on my 250+ miles journey.
Just about to set off to drive 250+miles to Newcastle and find a nail in the tyre. Straight to Micheldever Tyres, short queue, short wait in the customer lounge and tyre repair done quickly and efficiently and I’m ready to start my journey. Fair price. How good is that?
2026年6月29日
Protyre Autocare - Micheldever Station からの回答
Hello Mr Philip Howie,
We're so glad we could help you get back on the road quickly, especially with such a long journey ahead! It's wonderful to hear our in centre team provided efficient service and a fair price. Thank you for sharing your positive experience.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Micheldever Station からの回答
Hello Will,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My recent visit to the Micheldever…
My recent visit to the Micheldever Station site was an unnecessary long wait - it took almost 3.5 hours for a routine replacement of 4 tyres and alignment. I had even ordered, paid and booked in advance, but this didn't change me joining the long queue. They were undertaking some repairs/upgrades on some of the bays, which was indicated as the cause for delay - but this was never explained to me or any other customer as we all suffered ridiculous long waits in this recent heat. When I watched the cars in the active bays there were extended periods of time when there were no workers out there touching any of the cars. And I watched my wheels sat on the conveyor belt after tyres replaced for nearly 30 minutes, just waiting and waiting before anyone picked them up to put on the car. The staff appeared more interested in walking around chatting and having an ice cream. I appreciate it was warm, but thankfully all the bays are shaded and there was a breeze - it was cooler out there than in the waiting room. I won't be going back to Micheldever tyres as despite the appearance of an experienced production line for swift tyre changes, they clearly rest on laurels of their reputation and the customer service was absent during a wait that I do not want again.
2026年6月23日
Protyre Autocare - Micheldever Station からの回答
Dear Marc Page,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very convenient place.
2026年6月12日
I arrived on time and were seen…New tyres
I arrived on time and were seen straight away. I was advised as to how many tyres I would need and how much the bill would be.
2026年6月19日
Protyre Autocare - Micheldever Station からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always
2026年6月24日
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