Protyre Autocare - Middlesbrough レビュー 

903
TrustScore 5段階評価の4.5

4.6

14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out t... もっと見る

企業が回答しました

5つ星のうち5の評価

Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my Air... もっと見る

企業が回答しました

5つ星のうち5の評価

Great customer service and a really good price on tyres and brake fluid change. Even emailed me when their phones were down to let me know my car was ready to collect. Had availability the following d... もっと見る

企業が回答しました

5つ星のうち5の評価

A very pleasant experience. Very friendly staff from the receptionist to the mechanics. Matty Brown carried out the MOT. He explained the advisories to me answering my questions. A comfortable waiting... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Middlesbrough について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, 英国

  • 01642 248100

4.6

優良

TrustScore 5段階評価の4.5

903件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.6

すべてのレビュー

(903)

過去12か月のレビュー数: 35,460

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5つ星のうち1の評価

Took my car to a test station who…

Took my car to a test station who informed me it wasn't a fail offenceI got them to do the work for me , never go to Protyre again.

2026年4月29日
Protyre Autocare - Middlesbrough ロゴ

Protyre Autocare - Middlesbrough からの回答

Dear Mr McKibbin, 

Thank you for your feedback , We are sorry to hear that your recent visit to our Middlesbrough branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち1の評価

Taken for MOT which failed

Taken for MOT which failed - tried to charge £450 for brake pads, discs and windscreen wipers- told too expensive, then reduced to 400 - found a recommended garage to complete work for 180 - informed protyre I was going to pick up my car and got hard sell saying I could pay over 4 payments etc etc.
Went to pick up my car to be told work had been undertaken with the manager claiming to have misunderstood- got upset so he put the price down to 325 still didn’t have money so refused to give me my car back. This is a very brief analysis of what happened with protyre and I have complained although heard nothing yet !!! Think they saw a single female who they thought could be easily manipulated- so wrong !
I am editing this review as despite Protyre responding and asking me to email them with my concerns, I would like to inform I had already wrote a full letter of complaint and emailed this a week ago - I have since sent 2 further emails, again without response- it appears that even the customer relations team do not have the decency to acknowledge receipt of my complaint, let alone attempt to right the wrongs.
If I do not have any correspondence in the next day or 2 I will not hesitate to contact the motor ombudsman.

2026年4月1日
自発的なレビュー
Protyre Autocare - Middlesbrough ロゴ

Protyre Autocare - Middlesbrough からの回答

Dear Lisa Finn,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

The staff were really helpful and…

The staff were really helpful and thorough when I asked to have my coolant gas recharged for my AC.
There was also a deal on at Protyre which helped me decide to use them .
Secondly I asked them to check a slow puncture on my car and they found an internal rim which was not sealing. They repaired it there and then for a reasonable price also.
I will definitely use them again thanks to Steve and the gang.
Mr G Smith

2026年4月22日
5つ星のうち5の評価

This is the 2nd time of using yourself…

This is the 2nd time of using yourself 1st time 4new tyres had no issues done within time scale and friendly staff couldn’t fault anything 2nd time service and a mot took car in a couple of hours later got a call saying it could not get done as ther was a electrical fault and was asked if I wanted a refund or a rebook took it back a couple of days later and the young lady completed the service and mot and passed it what a lovely lady she did everything for me great service thank you

2026年4月13日
5つ星のうち5の評価

Excellent service...

I told them what tyres to fit on which wheels and to put the spare tyre into the boot. Because I didnt have a 5th wheel I asked if they knew of 1 for sale, They did and I drove 50 miles to get it. So I now have a spare wheel and tyre. The manager is the Man.

2026年4月8日
5つ星のうち5の評価

Received first class service from Steve…

Received first class service from Steve and his team at Cannon Park branch, Middlesbrough. Toilets, coffee machine and cleanliness all first rate. Came in for 1 tyre didnt realise 3 needed doing. They went the extra mile and did all 3! Thank you very much

2026年4月2日
自発的なレビュー
5つ星のうち1の評価

Unable to complete the work yet still…

Unable to complete the work yet still charge customers. Had in for tyres and wheel alignment, unable to get steering straight had to take to another branch and steering still off. If you can’t do the job you should charge the customer.

2026年3月30日
Protyre Autocare - Middlesbrough ロゴ

Protyre Autocare - Middlesbrough からの回答

Dear Mr Matthee,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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