Excellent booking process, the office staff were polite, the waiting area was comfortable with complimentary hot drinks which were offered. We also had our baby granddaughter with us and the weath... もっと見る
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レビュアーのコメントを見てみましょう
I popped by on a whim to see if anyone could assist my son who is a young learner driver, just to double check fluid levels and check over the tyres on his car ahead of his test. The whole team we... もっと見る
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We’re so helpful and quick, instead of turning me away they got all my tires changed before the closing time and ordered in tires especially in the event i would like them changed. Really friendly and... もっと見る
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1st class work by a friendly, knowledgeable, and helpful team. Best to place your order for tyres online, book an appointment, and then arrive at the depot. This seems to work well. It's difficult to... もっと見る
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企業情報
Protyre Autocare - Middlewich について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, 英国
- 01606 834069
4.7
優良
1331件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Amazing Experience
We’re so helpful and quick, instead of turning me away they got all my tires changed before the closing time and ordered in tires especially in the event i would like them changed. Really friendly and educated.
2026年10月28日
Protyre Autocare - Middlewich からの回答
Dear Miss Hunt,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Middlewich branch. It is wonderful to know that they went the extra mile to get your vehicle sorted so quickly before closing and made sure you had the right options available.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Middlewich からの回答
Hello Mrs Thursfield,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All round excellent service
Excellent booking process, the office staff were polite, the waiting area was comfortable with complimentary hot drinks which were offered.
We also had our baby granddaughter with us and the weather was wet and windy so the fitter drew the car up outside the door under cover so that we could put her in safely.
Tyre price was reasonable and they were fitted quickly considering they were busy.
An all round excellent service.
Thank you.
2026年10月23日
Protyre Autocare - Middlewich からの回答
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
I popped by on a whim to see if anyone could assist my son who is a young learner driver, just to double check fluid levels and check over the tyres on his car ahead of his test.
The whole team were friendly and helpful and were happy to show him the min and max levels for no charge. They offered to mark these on the brake fluid and engine coolant reservoirs, as with it being an older car these were difficult to see.
When the car was up on the ramps we were shown underneath, bringing to our attention two tyres which were badly worn on the inside rim. There was no pressure at all to purchase but they were happy to change these with a realignment, and actioned this there and then so he was test ready.
All round, a really excellent and friendly service, and it’s a garage my son will now be confident in using in the future.
2026年10月27日
自発的なレビュー
Protyre Autocare - Middlewich からの回答
Dear Mrs Rogers,
Thank you so much for sharing this wonderful experience.
We are absolutely delighted to hear that our team could assist your son and help him prepare for his driving test. Providing clear, helpful guidance to young drivers and ensuring their safety on the road is incredibly important to us. It is fantastic to know that we could help identify the tyre issues and get them sorted quickly, all while making him feel comfortable and confident about visiting our Middlewich branch in the future.
We wish your son the very best of luck with his upcoming driving test!
Kind regards
Kayliegh
Customer care - Protyre
Work was completed quickly and on time
2026年10月26日
Protyre Autocare - Middlewich からの回答
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Shredded tyres :/
On a recent need to use protyre I found the staff to be friendly and informative, not only telling me what was wrong with my tyres but showing me aswell.
They managed to order and replace them the next day as they needed ordering.
Just a suggestion , it would be very helpful to have had a watts app/text message to keep me informed when car would be ready- it would help to plan/manage my day rather than not knowing and having to call later in the day
Thanks for a good job to the team at Middlewich Protyre
2026年10月14日
Protyre Autocare - Middlewich からの回答
Hello Amanda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Well done to newest apprentice.
I turned up with Kia Ceed and was met on reception. Left car key for fitters and returned an hour later and both front tyres changed. No messing ,no fuss. The young apprentice who attended to my car was helpful when he met me on reception and handed the keys back to. Well done him.
2026年10月12日
Protyre Autocare - Middlewich からの回答
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Steve was really helpful with advice…
Steve was really helpful with advice and sorted out my tyre very quickly
2026年10月14日
Protyre Autocare - Middlewich からの回答
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Middlewich からの回答
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Middlewich からの回答
Dear Mark Jeffrey,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you are happy with the service you received from our friendly staff and found our online booking easy to use.
We appreciate your business and we will look forward to welcoming you again in the future at our Middlewich branch.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Middlewich からの回答
Hello Matthew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Middlewich. The guys at protyre Middlewich were…
The guys at protyre Middlewich were great, they were professional and explained everything I needed to know, as well as funny and good to chat to between going in and out all the time to answer phone calls, which I think was ridiculous,there should be a dedicated receptionist and then the lads can get on with their work on the cars. But 10/10 for the existing staff, Steve carried out work on my car and he was great explained everything and was very professional, they were all a great group of lads, who know there jobs very very well. Well done guys
2026年9月17日
Protyre Autocare - Middlewich からの回答
Hello Helen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good and polite service.
2026年9月14日
Protyre Autocare - Middlewich からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They were very professional
They were very professional, really helpful, got my car in straight away found the fault fixed same day , really friendly , would recommend as a good garage thank you guys 😊
2026年9月9日
Protyre Autocare - Middlewich からの回答
Hello Amanda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff
Although booking time was incorrectly communicated the staff were very helpful and accommodating when they were clearly very busy and understaffed.
2026年9月2日
Very kind and friendly staff
Very kind and friendly, got my car in for a battery replacement and got it done quickly and efficiently! Thank you, brilliant job!
2026年8月28日
Protyre Autocare - Middlewich からの回答
Hello Miss Wilkinson,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Middlewich からの回答
Hello Rachel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Middlewich からの回答
Hello Faye,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was given a price over the phone for…
I was given a price over the phone for a MOT and an oil change of £158 and after the job was completed I was charged £228 with the explation the quote did not include the MOT - This was nonsense
2026年8月24日
Protyre Autocare - Middlewich からの回答
Dear John Yates,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great customer service from the team in…
Great customer service from the team in Middlewich
2026年8月24日
Protyre Autocare - Middlewich からの回答
Hello John,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received from the team at our Middlewich centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
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