I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Despite being very short staffed and working in extreme heat, the guys were really good tempered and helpful. It took a bit longer than I had hoped- the waiting area is incredibly uncomfortable- but... もっと見る
企業が回答しました
Ordered tyres through the protyre website at a good price. Service received at Midsomer Norton fitting centre excellent. The manager (Andy) was efficient and knowledgeable as always and the fitter (no... もっと見る
As always, a great service from you guys, repairing our puncture. You managed to squeeze me in, despite appearing to be 'run off your feet busy'. The technician with the goatie beard (been working her... もっと見る
企業情報
Protyre Autocare - Midsomer Norton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, 英国
- 01761 412234
4.4
優良
1093件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
When the person trying to remove the…
When the person trying to remove the wheel tells you they can't get the wheel nuts undone because they're too tight and they have to be told that they are tightening them and not loosening them does not inspire confidence.
2025年11月19日
Protyre Autocare - Midsomer Norton からの回答
Dear Mr Jones,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly efficient staff
2025年11月14日
Protyre Autocare - Midsomer Norton からの回答
Hello Garry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Midsomer Norton からの回答
Dear sarah,
We're happy to hear that you found our team at our Midsomer Norton branch approachable, knowledgeable, and helpful.
Thank you for sharing your positive experience with us!
We will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer Care - Protyre
My car was booked in at 1pm and I was on my way back home at 1.30 excellent service thank you.
My car was booked in at 1pm and I w
2025年11月10日
Protyre Autocare - Midsomer Norton からの回答
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
2025年11月10日
Protyre Autocare - Midsomer Norton からの回答
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and friendly
2025年8月2日
Protyre Autocare - Midsomer Norton からの回答
Hello Jan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Midsomer Norton からの回答
Hello Krzysztof,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Midsomer Norton からの回答
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fitted New Tyres
Booking process fine and tyre options details good. Service on the day on time, friendly and trouble free.
2025年10月21日
Protyre Autocare - Midsomer Norton からの回答
Hello Lesley,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I booked through protyre to have 2 new…
I booked through protyre to have 2 new tyres fitted at Protyre Midsomer Norton at 8 30 am on a Saturday,
On the Thursday before had a phone call to say because Blackcircle tyres had booked too many bookings at the same time as my 8 30 booking and with not enough fitters they could not fit me in , so would I mind booking a different day.
So Monday 11 00 am was booked in, I arrived at 10 45am to be greeted by a very friendly man doing the bookings and a very stressful fitter that was working on his own with enough work for 2 or 3 fitters, after waiting a hour and a half, the fitter said he wouldn't have my car ready for 12 30 which was when I had to pick my wife up .
So was booked in the following Thursday at 1 00pm , had my tyres fitted no problem,
This review has no reflection on the people that work at Protyre Midsomer Norton, but at Protyre itself, it should be made a policy that if a Protyre workshop is short of fitters, then fitters should be moved from workshops that have enough
2025年10月27日
Protyre Autocare - Midsomer Norton からの回答
Dear Bill Young,
Thank you for taking the time to share your feedback in regards to your recent visit to our Midsomer Norton branch.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service as usual 👍
Great service as usual 👍
Puncture repaired promptly staff very helpful
2025年10月27日
Protyre Autocare - Midsomer Norton からの回答
Hello Mr Whitehead,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book appointment online
Easy to book appointment online. Local branch so easy & quick to get there. Efficient, friendly and courteous service.
2025年10月24日
Protyre Autocare - Midsomer Norton からの回答
Hello Tricia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Midsomer Norton からの回答
Hello Niki,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Super helpful and friendly staff
Super helpful and friendly staff, fitted me into a busy schedule.
2025年10月22日
I booked my car to have a slow puncture…
I booked my car to have a slow puncture fixed . I thought they had fixed it but a few days later a warning came up on my car for same thing . They said it was the valve and I would have to go to Land Rover . Another tyre place confirmed that the valve was fine but I needed a new tyre . Not at all happy with this
2025年9月25日
自発的なレビュー
Protyre Autocare - Midsomer Norton からの回答
Dear Michele Southam,
Thank you for notifying us of your concerns. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Great service from Protyre Midsomer…
Great service from Protyre Midsomer Norton, quickly fitted and checked. A1. Would happily use again.
2025年10月2日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。