I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... もっと見る
企業が回答しました
Despite being very short staffed and working in extreme heat, the guys were really good tempered and helpful. It took a bit longer than I had hoped- the waiting area is incredibly uncomfortable- but... もっと見る
企業が回答しました
Ordered tyres through the protyre website at a good price. Service received at Midsomer Norton fitting centre excellent. The manager (Andy) was efficient and knowledgeable as always and the fitter (no... もっと見る
As always, a great service from you guys, repairing our puncture. You managed to squeeze me in, despite appearing to be 'run off your feet busy'. The technician with the goatie beard (been working her... もっと見る
当該企業による記述
当該企業による記述
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sheered bolt and just left it there to blame me for it

Protyre Autocare - Midsomer Norton からの回答
All work undertaken within timeframe and good standard
Very polite and helpful staff, got my car in as soon as they could and didn’t take long at all. Highly recommend!
Quick, straight to point, fab free extras, friendly service even when super busy! Thank you!
Booked an appointment to have 2 new tyres fitted for 10:30am . I arrived at the garage at 10:20 and reported to reception, I was then told my car would be ready in one hour’s time. I asked why it would take so long seeing I had an appointment, I was told that they had 3 cars booked in for 9:30 and hadn’t finished these jobs. I went back to the garage at 11:20 to see if my car was ready to my disbelief my car was still parked in the same place I parked it and nothing had been done. Not being a happy bunny I complained. My vehicle was then taken into the garage and work began on fitting the 2 new tyres. I eventually left the garage at 11:50, one hour and twenty minutes after my appointment, this a total joke and should not happen if you have booked an appointment.

Protyre Autocare - Midsomer Norton からの回答
I’ve booked my tires to be fitted at at a certain time. It took nearly an hour and a half to fit the four tyres at a cost of £600 for a kia. I was asked at the time do I want the tracking done as they do a free test? I said yes and when I went to pay the hand done it so then I had to wait longer.

Protyre Autocare - Midsomer Norton からの回答
Absolute waste of time. Booked my car in, no acknowledgment from staff when arrived only to be told “what was I here for” and my car “better not be in the way”
Waited for 1/2 an hour (despite having my car booked in) just to be ignored by rude staff.
Take your business elsewhere and avoid this place at all costs

Protyre Autocare - Midsomer Norton からの回答
needed to get the puncture repaired asap, they did it very quickly and well
New front tyres and tracking carried out.
Although the work was eventually carried out well the service was less than the usual efficient service I have had in the past.
I ordered the tyres on line and turned up at 10:15 for my 10:30 appointment and elected to wait. At 11:50 I was informed that I had ordered the wrong tyres. This apparently was an error on the website. I guess I should have checked. Alternative tyres were accepted and the work was then carried out in 40 minutes. As I had made an appointment I would have expected to be there for an hour, not two! Would otherwise have got five stars.
Staff were friendly, helpful and knowledgeable. Online booking was easy and I would definitely use Protyre again and recommend to friends.

Protyre Autocare - Midsomer Norton からの回答
Efficient, communicative, polite and generally helpful. I'll definitely use again.

Protyre Autocare - Midsomer Norton からの回答
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