Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had... もっと見る
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I had ordered the wrong size tyres but the guy who contacted me was so helpful and went above and beyond to sort out the correct size for me. Got my car in the next day, all 4 tyres replaced, aligned... もっと見る
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Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I... もっと見る
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Tyres at a reasonable price. Like most people, I'm clueless about the best tyre for my vehicle and milage but I felt listened too and given information to help make a choice. What gave me a good fe... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Nailsea について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, 英国
- 01275 859859
4.9
優良
1438件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Had a pair of good quality tyres …
Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I called the depot to explain, no fuss or drama, asked to go back the next day (Saturday) to have them re-balanced. Done f.o.c and problem solved.
2026年7月29日
Protyre Autocare - Nailsea からの回答
Hello Jason,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always. I wouldn't get my tyres anywhere else.
2026年7月29日
Protyre Autocare - Nailsea からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had a burst tyre on the motorway and…
I had a burst tyre on the motorway and the rescue service brought me to Protyre at my request. I was seen quickly and back on the road in 40 minutes. Excellent service all round
2026年7月29日
Protyre Autocare - Nailsea からの回答
Hello Mr Dixon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly & efficient team
Friendly, professional & polite staff.
Job completed on time and very efficiently.
Have used them for many years and nothing is too much trouble.
Cheers guys 👍
Richard Palmer - Backwell
2026年7月27日
Protyre Autocare - Nailsea からの回答
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff
Helpful staff, good service and professionally run, I will definitely use again and recommend to others.
2026年7月22日
Protyre Autocare - Nailsea からの回答
Dear Richard,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Nailsea branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Nailsea からの回答
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Provided comprehensive comments on the…
Provided comprehensive comments on the potential tyres to be fitted.
Obtained the chosen tyres in two days.
Price charged for the tyres was competitive.
2026年7月15日
Protyre Autocare - Nailsea からの回答
Hello Mr Palmer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service throughout
Excellent service throughout. Had an air-con Regas, tyres and alignment done. Danny who served us was polite and helpful. Would highly recommend.
2026年7月18日
自発的なレビュー
Protyre Autocare - Nailsea からの回答
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
had the tyres changed a few times at…
had the tyres changed a few times at ProTyre Nailsea, good service all round thanks
2026年6月22日
Protyre Autocare - Nailsea からの回答
Hello Christopher,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very willing to help and make easy
Very willing to help and ease what what you require. They looked how to give me the best job and at the most reasonable price.
2026年7月15日
Protyre Autocare - Nailsea からの回答
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
When I dropped of the car for 2 new…
When I dropped of the car for 2 new tyres, they were very informative about what was needed and what works they carried out. Very friendly and helpful.
2026年7月15日
Protyre Autocare - Nailsea からの回答
Hello Mr Boardman,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. Friendly advice and well priced. A good range of tyres. Easy walk into Nailsea for a coffee whilst my tyres were getting done.
2026年7月13日
Protyre Autocare - Nailsea からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Nailsea からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Nailsea からの回答
Hello Rich,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Nailsea
Staff friendly and honest, work carried out excellent, fitted me in at late notice. highly recommend.
2026年7月8日
Protyre Autocare - Nailsea からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I lft the car with them
I lft the car with them, came and hour or so later, as they were completing alignment. But, it seems the flimsy plastic seat covers they used had slipped, and the leather was marked. It was reported, and the staff member is going to clean it tomorrow. So hopefully all ok.
2026年7月3日
Protyre Autocare - Nailsea からの回答
Hello Terence,
We appreciate you taking the time to share your experience with us. We are sorry to hear about the issue with your car's interior and the seat cover. We are glad that our team is already working to resolve this for you. We hope the cleaning process will fully address the mark on the leather.
If there are any issues or you require any assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Despite turning up at the agreed time…
Despite turning up at the agreed time we had to wait for over an hour for tyres to be fitted. The tyres weren’t inflated to the manufacturers recommended pressure and on tyre was completely deflated within 24 hrs.
2026年7月3日
Protyre Autocare - Nailsea からの回答
Dear Mike Parsons,
Thank you for your feedback. We sincerely apologise for the extended wait time you experienced and for the issues with your tyre pressures. This is certainly not the standard of service we aim to provide. We are very sorry to hear that one tyre deflated so quickly.
We can confirm that this has been raised further with management, they will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service
I ordered or a company (not Protyre) sent the wrong tyre, on the hottest day of the year the error was rectified And the correct tyre fitted, no fuss no humiliation just goid advise and very good service, I was even offered an ice lolly ! This now my go to garage. Thank you
2026年6月29日
Protyre Autocare - Nailsea からの回答
Hello Pauline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and reliable service!
2026年6月29日
Protyre Autocare - Nailsea からの回答
Hello Mr Rooke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Nailsea からの回答
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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