Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed.... もっと見る
企業が回答しました
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... もっと見る
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time. The job of fitting them, including new valves, balancing and checking the trac... もっと見る
企業情報
Protyre Autocare - New Mills について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Buxton Road 109, SK22 3JT, New Mills, England, 英国
- 01663 889230
4.8
優良
677件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Everything as you would expect
Everything as you would expect; arrived at my scheduled time, tyres were fitted, all done in less than half an hour. Lots of available time options and price seemed competitive too.
2026年6月17日
Protyre Autocare - New Mills からの回答
Hello Ben,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Have used you many times before and…
Have used you many times before and always great service ms Patrica price
2026年6月15日
Protyre Autocare - New Mills からの回答
Hello Patricia,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good quick efficient job
Good quick efficient job. Also queried my tyre choice to make sure it was appropriate.
2026年6月8日
Protyre Autocare - New Mills からの回答
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Speedy efficient service.
2026年6月8日
Protyre Autocare - New Mills からの回答
Hello Allan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
unable to update Audi’s Digital Service Record
I spent over £400 on a service for my Audi at Protyre, only to discover afterwards that they are unable to update Audi’s Digital Service Record (DSR).
Audi has maintained digital service records since 2012, and every previous service on my vehicle—whether carried out by Audi or independent garages—has been recorded electronically. Unfortunately, Protyre did not make it clear that they could not update these records before carrying out the work.
As a result, my vehicle’s service history is now incomplete, which could potentially affect its resale value. Had I known this in advance, I would have considered taking the car elsewhere.
Very disappointed with the lack of transparency and the impact this may have on my vehicle’s service history.
2026年6月8日
自発的なレビュー
Protyre Autocare - New Mills からの回答
Dear Martin,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Great service. Staff super friendly. very reasonable price to have the air con refilled.
2026年6月3日
No pressure of an up sale just did what…
No pressure of an up sale just did what was needed and straight away - quality service
2026年6月3日
Two tyres, excellent service.
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time.
The job of fitting them, including new valves, balancing and checking the tracking (which needed adjusting), was done quickly and efficiently. Good job, no problems. Friendly staff. 10/10.
2026年5月29日
All the overpriced upselling
All the overpriced upselling. £10 extra per tyre for a valve. Got quoted for a new back box, for the exhaust because the bolts had severed at the price of £205. Took the car to a different local garage to quote for the same issue and they said it only needed new bolts at the cost of £25 for parts and labour. An upsell of £195 that was not necessary for me to spend.
It is also my experience that they always try to sell tracking, said mine was out, it shouldn’t have been as I recently (within the last month) had the tracking done when I’d had the clutch and other parts replaced. Also said the drivers side front wheel was out the most, really strange considering protyre were the last people to replace that tyre, which makes me wonder if they are responsible for this discrepancy anyway
2026年6月2日
自発的なレビュー
Protyre Autocare - New Mills からの回答
Dear Joanne Reilly,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Fixed me up with an immediate puncture…
Fixed me up with an immediate puncture repair.
First class service.
2026年5月29日
Great work again from all the New Mills…
Great work again from all the New Mills team. Thank you.
2026年5月18日
The sevice I received was brilliant
The sevice I received was brilliant. Really friendly & knowledgeable staff
2026年5月13日
Absolutely fab such a nice man checker…
Absolutely fab such a nice man checker my tyres found puncture really quick and no fuss repair
2026年5月13日
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