First off - it was an easy walk to the tyre centre. The staff were friendly and extremely helpful - especially when trying to find a better deal for me and the correct tyre. Would highly recommend!
企業が回答しました
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レビュアーのコメントを見てみましょう
Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... もっと見る
Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed.... もっと見る
企業が回答しました
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... もっと見る
企業情報
Protyre Autocare - New Mills について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Buxton Road 109, SK22 3JT, New Mills, England, 英国
- 01663 889230
4.8
優良
679件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service from all on site
2025年12月3日
Protyre Autocare - New Mills からの回答
Hello Sophie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Kuga with tyre monitor warning
Friendly and professional guys and very helpful. Knew the warning issue and how to fix it.
Explained about the cost and were able to get an appointment sorted quickly.
Also advised about tyres and gave a quote which I am going to follow up and book an appointment by end of next week.
2025年11月28日
Tyre pressure warning My warning light came on during my…
My warning light came on during my journey to Liverpool from Chesterfield on Monday morning (24th November)~ to inform me that my tyre pressures on my two front wheels were low.
As I knew I was really close to protyre at New Mills ~ I wasn’t too worried as I thought they’d quickly inflate the tyres for me.
However ~ what a disappointment ~ I went into reception ~ told the chap on reception the problem ~ and was brusquely informed that all his mechanics were busy ~ come back this afternoon. I asked again if he could get it sorted as I was on my way to Liverpool now and couldn’t wait until the afternoon.
No.
Not possible.
I am 73 years old. It was a five minute (if that!) task. SO DISAPPOINTED!!! Honestly ~ what have we come to ~ no knights in shining armour here!
I was upset.
Rang my other half who suggested to find a Halfords.
I did.
They sorted it immediately.
Three minutes.
No charge.
2025年11月24日
自発的なレビュー
Protyre Autocare - New Mills からの回答
Dear Rowena Belfield,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service
Excellent service, sorted my flat tyre within 20 minutes of my arrival.
2025年11月24日
Quick and efficient service.
2025年11月26日
Protyre Autocare - New Mills からの回答
Dear John,
We appreciate your feedback and are happy to hear that you found our service quick and efficient at our New Mills branch!
Thank you for your time.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Excellent service
Excellent service
Good communication skills
Competitive pricing
Value for money
2025年11月24日
Protyre Autocare - New Mills からの回答
Hello Pamela,
We're happy to hear that you had such a positive experience! It's great to know that you were satisfied with our service, communication, pricing, and value. Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Would recommend to anyone
Brilliant service helpful, quick and polite. Very reasonably priced .
2025年11月19日
Protyre Autocare - New Mills からの回答
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always vey sceptical of going to a tyre…
Always vey sceptical of going to a tyre place, as I was ripped off once in Macc.. The team at Protyre were Very helpful with an issue I had with one of my wheels & explained the problems I had with my tyres as a result, even showed me what the problem was ....would definitely recommend 👌 I have given 5 Stars, but I'd put a + on that 😉
2025年10月15日
Protyre Autocare - New Mills からの回答
Hello Mrs Saunders,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient service
Very efficient service and provided an unexpected check on all tyres and break pads
2025年11月19日
Polite
Polite, efficient service AND cost way less than expected. First rate - will use again
2025年11月19日
Bob kept me informed with regular…
Bob kept me informed with regular updates on my car, and delivered what was promised.
2025年11月11日
Protyre Autocare - New Mills からの回答
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great discount and service on Aircon…
Great discount and service on Aircon appreciate it!!
2025年11月17日
Protyre Autocare - New Mills からの回答
Hello Cassandra
We appreciate you taking the time to share your positive experience with our air conditioning service We're glad you were satisfied!
Best regards,
Eddie
Customer Care - Protyre
Quick and efficient
Quick and efficient
Got on with the job and did it well.
Tyre pressures were a bit random according to the cars monitoring system.
Not any consultation with the customer as when I asked what had punctured one tyres I was told they didn’t know.
Could do with more customer focus like the old team when it was selecta.
2025年11月14日
Protyre Autocare - New Mills からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
replacement tyres and alignment
efficient service, work completed within the time frame given on commencement of work.
2025年11月5日
Really nice staff and quick I would…
Really nice staff and quick I would definitely recommend you
2025年11月5日
Good turn around and friendly staff
I dropped my car off last minute after having a tyre puncture and the staff were happy for me to leave it over weekend which was great.
They had the tyres in stock and could sort the work in one day which was great.
Felt it was pricey compared to other garages, but useful in an emergency.
2025年10月27日
excellent service and advice
2025年11月3日
Protyre Autocare - New Mills からの回答
Hello Mr Jones,
We appreciate you taking the time to leave us this 5-star review. We're happy to hear that you were pleased with our service and advice.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - New Mills からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre change seemed fine but front…
Tyre change seemed fine but front suspension seemed noisy on journey home. Luckily had car booked in for service the day after. Mechanic found that the nearside track rod hadn’t been reattached after wheel alignment!! Not good 😳
2025年10月23日
Protyre Autocare - New Mills からの回答
Dear Doctor Lee ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our New Mills branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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