Protyre Autocare - Newark レビュー 

319
TrustScore 5段階評価の4.5

4.6

96 Northgate, NG24 1HF Newark, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

企業が回答しました

5つ星のうち5の評価

Very quick Work all my tyres were put on in less than an hour and a half time schedule But I have not received my invoice

企業が回答しました

5つ星のうち5の評価

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... もっと見る

5つ星のうち5の評価

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... もっと見る


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

4.6

優良

TrustScore 5段階評価の4.5

319件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(319)

過去12か月のレビュー数: 35,104

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5つ星のうち1の評価

Firstly as this was on a bank holiday…

Firstly as this was on a bank holiday morning, the team at Newark was fantastic at getting me in.

Had 2 new tyres fitted, also paid to have tracking done.

On collecting my vehicle they said all tracked up and complete.

The next day on my way to work I had a shuddering through the steering wheel.

I called in to a garage near work, they had a look and said both track rod ends had worn, one with no rubber in.

So I told them tracking been done, of which they replied they couldn’t have been.

I phoned the manager at Newark and he just said it was tracked

2024年4月10日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Dear Andrew,

Thank you for leaving us a review of your experience and notifying us of your concerns regarding the tracking. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち1の評価

Unsolicited emails

Unsolicited emails, no email validation before contact.

2024年3月27日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Dear Patrick H,

Thank you for reaching out to us and bringing this to our attention.

We can confirm that this has been raised with our Customer Database Team, they will investigate further and remove you from our marketing emails.

We apologise for any inconvenience caused.

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Slick Service

I called to check availability of some tyres and was told that did not have the one's I wanted. I was offered an alternative and arranged a fitting on Saturday morning. I arrived a little early so went across the road to the shops to kill some time. The tyres were fitted within the hour and I was again on my way. Good Price, Excellent service what more do you need.

2024年3月9日
5つ星のうち5の評価

Excellent Tyre Team Straightforward discussions at initial…

Straightforward discussions at initial contact along with very competitive pricing of my four tyres.
Tyres arrived promptly and booking a slot to have them fitted was a breeze.
I arrived late on the appointed day but it didn't put these lads out of their rhythm at all. They got on to my job immediately and were polite and very efficient.
I was driving away all finished in about 45 minutes.
I'd certainly give them my business in the future.

2024年3月5日
5つ星のうち5の評価

Excellent Service

The staff are engaging , polite and knowledgeable, they are quick to try to meet your needs.
I drive 4500 miles a month so have become a frequent customer , and I am happy to be a client based on the above tyre choice and value for money

2024年3月6日
5つ星のうち5の評価

Great service very efficient

Great service very efficient, Oliver was really helpful

2024年2月7日
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Hello Customer,

Thank you for this 5 star review.

We really appreciate hearing back from our customers and are glad to hear that you are happy to with the service you received.

We will make sure that your comments are passed on to Oliver and the team!

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Brilliant stuff

Brilliant stuff! Website crashed when buying tyres, replied to email concerns really quickly! Garage were brilliant as well, phoned me up as my front tyres weren't worn (but were crap!) and then changed them after I explained. Really quick service!

2024年2月8日
5つ星のうち1の評価

The worst company to get ur car…

The worst company to get ur car serviced at!!!
Gold Service is a (Full Service) as what they call, the service supposed to take the length arround 2 to 3 hours as they say on their website, but I got my car back in 40 minutes it seemed like they havent done or checked anything to the car, I have lights on the dash as I did before they havent explained anything about it, washing liquid should of been toped up its full empty, and very unplesant staff as well to deal with, I do not reccomend this company at all! and I will never going to use any of their services ever again!

2023年12月28日
自発的なレビュー
Protyre Autocare - Newark ロゴ

Protyre Autocare - Newark からの回答

Dear Customer,

Thank you for taking the time to bring this to our attention. We are sorry to hear that you are not happy with the outcome of your recent visit to our Newark branch.

We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question. We will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

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