Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... もっと見る
Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... もっと見る
I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Okehampton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, 英国
- 01837659993
4.8
優良
656件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Okehampton からの回答
Dear Mr Stacey,
We appreciate you taking the time to leave us this 5-star review.
We're happy to hear that you found our team at our Okehampton branch helpful and knowledgeable and at a far price.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Fantastic customer service
Fantastic customer service from Kai and Nathan. Great advice given and respect throughout the visit.
2025年12月8日
Protyre Autocare - Okehampton からの回答
Hello Miss Wittenburg,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Okehampton からの回答
Hello Bill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had a very good experience
I had a very good experience, all the guys were friendly and thorough with the service they offer. Great advice and I will be returning.
2025年12月3日
Protyre Autocare - Okehampton からの回答
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Urgent tyre replacement
The guys were friendly and professional and the service was second to none.
The tyre change was quick and the guys gave us a print out of how bad our tracking was!
All in all a great company and we’ll be using them again.
2025年11月13日
Protyre Autocare - Okehampton からの回答
Hello Mr Magill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Run by a really good bloke.
Run by a really good bloke.
Outstanding service. Great mechanics also…
2025年11月19日
Protyre Autocare - Okehampton からの回答
Hello Ashley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great team
Found out I had a flat tyre and came here to ask for some help. They fit my car in straight away so I was really lucky! Lots of Information given about which tyres would be best for my car and miles I do etc. Staff were really lovely and made me feel comfortable. I've been to other garages where the staff look down on me because I'm a woman, but not here! Will definitely come here again!
2025年11月7日
自発的なレビュー
Protyre Autocare - Okehampton からの回答
Hello Jo,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service, lads in there where all great.
Quick and speedy servicer, will be using again.
2025年11月5日
Arrogant staff.
Phoned up to see if by any chance they had a availability on the same day to fit 2 new tyres, on the other end of the phone I had the most arrogant rude man speak to me saying ‘I’m the only one here, why do you think there’s a booking system online, if that’s showing there’s no availability for that day that ‘clearly’ means there’s no availability. Which I side ok that’s fair enough, but going onto your online website it does clearly state ‘same day fitting available on tyres and car services in Okehampton, call 01837 400023’ so that’s why I thought I would phone. With his arrogant tone he then said ‘I have no availability’ to which I then said that’s fine I’ll find somewhere else, which I did in okehamtpon and they were super!! This isn’t the first time we’ve had problems with okehampton pro tyre, so there will be no custom anymore from us and no more recommendations from us as you they treat there customers like crap.
2025年11月3日
自発的なレビュー
Protyre Autocare - Okehampton からの回答
##- Review Response below this line -##
Dear Alanna,
Thank you for notifying us of your concerns. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our staff members.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Okehampton からの回答
Dear Jean Steel
We appreciate you taking the time to leave this 5-star review.
We're happy to hear that you were satisfied with our team and pricing at our Okehampton branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Quality service!
Quality service, from booking the car in for a puncture repair and the free tyre and break check. Highly recommend.
2025年10月20日
Professional
Great service Okehampton,good price for my four new tyres,comfortable waiting area.
2025年10月27日
Protyre Autocare - Okehampton からの回答
Hello Frances,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Okehampton からの回答
Hello Timothy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top Rated Customer Experience
From initial enquiry, through to communication, swift arrangements to final fitting of order - a top rated customer experience.
Imagine how many more people the Okehampton team could service if they had bigger, fit for purpose premises.
Thank you to Ches and the team.
2025年10月24日
自発的なレビュー
Protyre Autocare - Okehampton からの回答
Hello Argyle,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Knowledgeable and helpful polite staff…
Knowledgeable and helpful polite staff that advised on competitively priced tyres that were most suitable for my driving needs… Thank you….😊
2025年10月22日
Protyre Autocare - Okehampton からの回答
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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