Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My air-condition recharge was carried out on time and was ready for collection at the time given. The reception staff were polite and efficient, reminding me of the free tea and coffee machine in the... もっと見る
企業が回答しました
This isn't 1st time service provided, I've used a couple of time now and always been absolutely pleasant and very professional. Good advise received with necessary short term fixings. Once again, than... もっと見る
I had two sets of motorcycle tyres fitted straight away after arriving early, the mechanic did an excellent job fitting the new tyres and pointing out wheel rim damage where puncture sealant had been... もっと見る
企業情報
Protyre Autocare - Plymouth Clare Place について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Units 1 & 2 Clare Place, Coxside, PL4 0JW, Plymouth, Devon, 英国
- 01752 228118
4.5
優良
1944件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast and efficient,manage to order the…
Fast and efficient,manage to order the tyre afit it within 24hours
2026年9月9日
First rate done fittings was quickly…
First rate service fittings was quickly done and treated very professionally including the office staff thank you to all who helped me excellent service
2026年9月9日
A perfect example of good customer service
Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also was warm and friendly, attended my vehicle to further assess my needs.I was then passed back to FoH who located stock, gave me a price and said they could do it immediately to which I agreed. 1/2 hr later after a couple of complimentary coffees in a pleasant waiting area the car was done. The gentlemen presenting my invoice was equally, friendly pleasant and chatty. In a long winded way what I am saying is "bravo" to my three contacts at Protyre Plymouth - I was in all three interactions made to feel welcome and valued as a customer and left totally satisfied.
2026年9月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Plymouth Clare Place からの回答
Hello Mrs Peterkin-Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Plymouth Clare Place からの回答
Hello Matthew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
For the past 4 years the MOT's for our cars been done at ProTyre Plymouth Clare Place, always received outstanding service, good communication, very polite.
2026年8月29日
Protyre Autocare - Plymouth Clare Place からの回答
Dear Gabriel Fieraru,
We are so pleased to hear that you've consistently received outstanding service and good communication from our Plymouth Clare Place branch over the past four years.
We truly appreciate your continued loyalty and positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great pricing, service and outcome
Great pricing, service and outcome. Highly recommended!
2026年9月2日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Alex,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in our Plymouth Clare Place centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Plymouth Clare Place からの回答
Hello Ms Hearnden,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very helpful
Staff were very helpful. I had to get 2 new tyres replaced asap as I had a long road trip I ahead of the bank holiday Monday. Fitted me in & for that I’m very grateful. Thanks again.
2026年9月2日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Mrs Lam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Plymouth has MOT’d & serviced…
Protyre Plymouth has MOT’d & serviced my car for past few years. In June I only had time for the MOT & agreed to contact Protyre for service. I have emailed several times - received acknowledgments - but no reply to any of my emails!! The most recent acknowledgement 26 August.
2026年8月26日
自発的なレビュー
The depot could not have been more…
The depot could not have been more helpful correcting an online issue
2026年8月26日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Plymouth Clare Place からの回答
Hello Stephen,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
I had put my car in for an MOT
I had put my car in for an MOT , however before the MOT was carried out I was informed that the rear axel was cracked or twisted and needed to be replaced . I agreed to have this work carried out, but asked to see the old axel after completion which was agreed . However on collecting the vehicle I was told that the old axel had already been disposed off with other scrap . I feel this showed a lack of customer care and or poor communication within the organisation .
2026年8月26日
Protyre Autocare - Plymouth Clare Place からの回答
Dear Christopher Brooking,
Thank you for bringing this to our attention.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Every ting went thGreatservice, great valuerough perfectly
Every ting went through perfectly. Staff very helpful
2026年8月24日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Pamela,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Had a disagreement about tyre pressures…
Had a disagreement about tyre pressures for my car, the staff then agreed that I was correct, then decided they would ignore the correct pressures that were requested and put in 10 psi more than they told me. I had to drive home and correct the pressures on all four tyres.Poor.
2026年8月17日
Protyre Autocare - Plymouth Clare Place からの回答
Dear Austin Green,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Extremely polite & considerate staff…
Extremely polite & considerate staff going the extra mile for their customers. Singularly impressed with Kyle and his team. Outstanding!!!
2026年8月19日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Kim,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the Kyle and the team at Plymouth Clare Place have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great staff
Great staff. I was kept well informed of progress and any possible future problems.
2026年8月17日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and polite
2026年8月17日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Ros,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres for the Volvo xc90…
All good I use to bring my bike for tyre long ago , so I thought I would bring in my Volvo , very friendly there but I new the guy there , who sorted me his name was Ted known him for years great guy anyway back to the fitting so quick 25 mins amazing well impressed 👍 will be coming back again well done to one and all nice and clean there to staff really nice as well
2026年8月12日
Protyre Autocare - Plymouth Clare Place からの回答
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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