Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also... もっと見る
企業が回答しました
My air-condition recharge was carried out on time and was ready for collection at the time given. The reception staff were polite and efficient, reminding me of the free tea and coffee machine in the... もっと見る
企業が回答しました
This isn't 1st time service provided, I've used a couple of time now and always been absolutely pleasant and very professional. Good advise received with necessary short term fixings. Once again, than... もっと見る
I had two sets of motorcycle tyres fitted straight away after arriving early, the mechanic did an excellent job fitting the new tyres and pointing out wheel rim damage where puncture sealant had been... もっと見る
当該企業による記述
当該企業による記述
Units 1 & 2 Clare Place, Coxside, PL4 0JW, Plymouth, Devon, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast and efficient,manage to order the tyre afit it within 24hours
First rate service fittings was quickly done and treated very professionally including the office staff thank you to all who helped me excellent service

Protyre Autocare - Plymouth Clare Place からの回答
Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also was warm and friendly, attended my vehicle to further assess my needs.I was then passed back to FoH who located stock, gave me a price and said they could do it immediately to which I agreed. 1/2 hr later after a couple of complimentary coffees in a pleasant waiting area the car was done. The gentlemen presenting my invoice was equally, friendly pleasant and chatty. In a long winded way what I am saying is "bravo" to my three contacts at Protyre Plymouth - I was in all three interactions made to feel welcome and valued as a customer and left totally satisfied.

Protyre Autocare - Plymouth Clare Place からの回答

Protyre Autocare - Plymouth Clare Place からの回答

Protyre Autocare - Plymouth Clare Place からの回答
For the past 4 years the MOT's for our cars been done at ProTyre Plymouth Clare Place, always received outstanding service, good communication, very polite.

Protyre Autocare - Plymouth Clare Place からの回答
Great pricing, service and outcome. Highly recommended!

Protyre Autocare - Plymouth Clare Place からの回答
Staff were very helpful. I had to get 2 new tyres replaced asap as I had a long road trip I ahead of the bank holiday Monday. Fitted me in & for that I’m very grateful. Thanks again.

Protyre Autocare - Plymouth Clare Place からの回答
Protyre Plymouth has MOT’d & serviced my car for past few years. In June I only had time for the MOT & agreed to contact Protyre for service. I have emailed several times - received acknowledgments - but no reply to any of my emails!! The most recent acknowledgement 26 August.
The depot could not have been more helpful correcting an online issue

Protyre Autocare - Plymouth Clare Place からの回答

Protyre Autocare - Plymouth Clare Place からの回答
I had put my car in for an MOT , however before the MOT was carried out I was informed that the rear axel was cracked or twisted and needed to be replaced . I agreed to have this work carried out, but asked to see the old axel after completion which was agreed . However on collecting the vehicle I was told that the old axel had already been disposed off with other scrap . I feel this showed a lack of customer care and or poor communication within the organisation .

Protyre Autocare - Plymouth Clare Place からの回答
Every ting went through perfectly. Staff very helpful

Protyre Autocare - Plymouth Clare Place からの回答
Had a disagreement about tyre pressures for my car, the staff then agreed that I was correct, then decided they would ignore the correct pressures that were requested and put in 10 psi more than they told me. I had to drive home and correct the pressures on all four tyres.Poor.

Protyre Autocare - Plymouth Clare Place からの回答
Extremely polite & considerate staff going the extra mile for their customers. Singularly impressed with Kyle and his team. Outstanding!!!

Protyre Autocare - Plymouth Clare Place からの回答
Great staff. I was kept well informed of progress and any possible future problems.

Protyre Autocare - Plymouth Clare Place からの回答
All good I use to bring my bike for tyre long ago , so I thought I would bring in my Volvo , very friendly there but I new the guy there , who sorted me his name was Ted known him for years great guy anyway back to the fitting so quick 25 mins amazing well impressed 👍 will be coming back again well done to one and all nice and clean there to staff really nice as well

Protyre Autocare - Plymouth Clare Place からの回答
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