Protyre Autocare - Rhyl レビュー 

1,289
TrustScore 5段階評価の4.5

4.6

Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Always a great experience, using them the second year in a row and find the service very reliable, so I trust the guys at this garage. Would definitely recommend! Always a fair price as well.

5つ星のうち5の評価

Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.

企業が回答しました

5つ星のうち5の評価

I booked for an MOT. Easy online booking system Friendly and helpful staff Competative price Already recommended to friends and family

5つ星のうち5の評価

The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, 英国

  • 01745 777000

4.6

優良

TrustScore 5段階評価の4.5

1289件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,289)

過去12か月のレビュー数: 35,104

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Second Inspection at My Request

I am very satisfied with the service I received; the customer care was completely professional and fair.

This was the second time I had brought the car back regarding a previous issue that had not been resolved on the first occasion. This time, everything was explained to me in detail, including what was causing the issue and why. They also showed me photographs, which helped me fully understand the nature of the problem.

The issue is still present, but I now understand that it is not something that requires immediate attention. It is simply a minor, slightly annoying noise that has no significant technical implications.

The car was returned to me beautifully clean, and I am very grateful for all the help and assistance. The service was highly professional, and I would have no hesitation in recommending this excellent garage to others in the future.

2026年8月19日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Dr. Fél Tamás,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Friendly staff

Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.

2026年8月22日
自発的なレビュー
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Nick,

Thank you for taking the time to share your positive feedback! We are delighted to hear that you experienced a nice welcome and found our team at Rhyl to be friendly and professional. We're also pleased you enjoyed our comfortable waiting area and complimentary coffee. We look forward to welcoming you again.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Williams,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Professional

Professional, informative.

2026年8月17日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Mr Cummings,

Thank you for leaving us a 5-star review of your experience at our Rhyl centre. We;re delighted to hear that you found the team in centre professional and informative. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち1の評価

Booked and paid on line - no tyres

Booked and paid on line, Camper van tyres, states on the tyre Camper.
Arrived , park there leave it with us, 7.9mt white camper, no issues raised.

Went for a walk , got a call, can’t fit your tyres we don’t have a bid enough jack 🤣🤣

Refund will be 24hrs.

Why sell camper tyres and why not make the assessment when they saw the big white clue in the car park 😉

Incompetent 👍🏻

2026年8月20日
自発的なレビュー
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Dear Mitch Finney, 

Thank you for bringing this to our attention. 

We can confirm that we have received you email regarding this matter and it has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Excellent

Excellent, efficient service, start to finish. Friendly informative staff. Competitively priced.

2026年8月19日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Emma,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team at Rhyl has delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Prompt service

Prompt service
Friendly staff
Definitely recommend

2026年8月19日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service

Great service, made to feel welcome with free tea and coffee while we waited for our tyres to be fitted. Tyres were competitively priced and a great range to suit all budgets.

2026年8月10日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Fast efficient

Fast efficient

2026年8月12日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Christina,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Same day appointment

Same day appointment. Polite and efficient. What else can you ask for.

2026年8月12日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Was actually surprised gave my tyres a…

Was actually surprised gave my tyres a thorough check.Overall, a first-class place to use.

2026年8月12日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello William​,

We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service with work carried out…

Great service with work carried out quickly and to perfection. Second time using these guys and will definitely be coming here for the foreseeable future

2026年8月12日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Shafaan​,

We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Top service

Good helpful staff very informative. Great prices no wonder they are always busy.

2026年8月10日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Pauline,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち2の評価

Type pressure was set badly wrong on…

Type pressure was set badly wrong on each of the 4 new tyres.
I had to inflate them properly myself.

2026年8月7日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Dear Valerie White,

Thank you for taking the time to raise your concerns.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち3の評価

The quality of the the fitting was satisfactory…

The quality of the the fitting was excellent, however I feel the attitude of the desk staff could be better. I felt that he could have been slightly more helpful, where as he seemed short and too busy to one satisfy my issue with staggered wheel sizing, and also told another customer off for bringing in a car late with tred that was illegal, I thought this being discussed in the office/ waiting area was petty and unprofessional.

2026年8月1日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Dear Owen Harris,

Thank you for your feedback . We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Tremendous service yet again from the…

Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked in at my soonest convenience and they arranged for the work to be completed within a day. I had also informed them of an additional advisory on my mot,which they undertook while my car was having the work done. They also completed this repair also. I was kept informed of the progress by Sam and costings,to enable me to authorise further repairs. The staff were professional,thorough, courteous and always make you smile with their marvellous customer service. I'm back again in 3 weeks, for a free review of the work undertaken . Faultless service.

2026年8月5日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Kay,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Best company around

Best company around. The guys are always honest with everything and will go above and beyond to help you out even with paying. Also if products come cheaper they tell you rather than just making you pay the quoted price. Incredible company.

2026年8月5日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very friendly

Very friendly, and knowledgeable ,

2026年8月5日
Protyre Autocare - Rhyl ロゴ

Protyre Autocare - Rhyl からの回答

Hello Deanne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報