I’m giving 5* for my recent visit to Protyre, Chapeltown, Sheffield. I needed advice and help to check a tyre at short notice. I phoned the garage and I was able to visit straight away. The person w... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I found the company staff helpful, quick to deliver the tyres and at a competitive price. They were fitted at a time and place that suited me.
The tyre had kept losing air for a while but I was not in Sheffield so just kept inflating till I got the chance to go back. Only fitted in June. Explained everything and repair done very efficiently.... もっと見る
The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Sheffield Chapeltown について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, 英国
- 0114 246 7899
4.9
優良
1109件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent efficient service that saved the weekend.
Brilliant service from Mandy and the team. Telephoned just before closing with a major problem (for us). A damaged tyre in the face of a long weekend away, a less common tyre size and the prospect of a heavily disrupted start to the trip. Mandy ran through the options and booked us in for the first appointment the following day. The tyre delivery was coming off the van when we arrived. Other tyres on the car were checked and safety advice given. A good tyre moved from back to front, two tyres fitted. The work was carried out quickly by the team By 9.20 AM we were back on the road and there was no impact to the weekend plans. To top it all off the prices was good too! Excellent efficient service, I recommend to anyone.
2026年7月31日
自発的なレビュー
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Ed,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast service
Fast service, very helpful friendly manager, super helpful staff. Used exclusively for many years for all my cars*****
2026年7月29日
Protyre Autocare - Sheffield Chapeltown からの回答
Dear Byron Webster,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield Chapeltown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team has delivered this to you over many years.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent customer service from Mandy…
Excellent customer service from Mandy and co.
2026年7月23日
自発的なレビュー
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Glen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Mrs Turton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Kelly,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Mandy and the team are great
Mandy and the team are great
This is my go to place for my tires etc
They will do what ever they can to help you
2026年7月22日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The service is second to none
The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too.
They are efficient and courteous and I always believe that I am in safe, knowledgeable hands. Never preyed upon as a vulnerable, ignorant customer. All conducted under the excellent supervision of Mandy. Thanks to all.
2026年7月20日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Veronica,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Been coming here for a few years now
Been coming here for a few years now. Always friendly and helpful staff and always do a good job. Definitely would recommend. Happy customer.
2026年7月9日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Mr Bennett,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Cars air conditioning wanted re gasing
Cars air conditioning wanted re gasing. They managed to fit me in straight away with no hassle,20mins.
2026年7月15日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service
I booked online for aircon regass. Very easy booking system to use.
I was made very welcome by Mandy on arrival. She is an absolute credit to the company. She knows her stuff and was fantastic both on the phone and on site with customers. Mike does a great job. I have been back this week for him to fit four new tyres for me. Again a very good experience. I will definitely go back when the need arises. Thank you!
2026年7月15日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Amanda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Kathleen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and friendly and a great…
Very helpful and friendly and a great service give 👍
2026年7月13日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Mr Spencer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional service
Exceptional service. Quick turnaround on the fitting. Both staff took the time to speak to me about my car, my day, and just general conversation. 5 stars
2026年7月10日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Mr Ashton,
We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good install but very pushy for Sales!
Speedy installation, seemed very pushy for sales and wanted to find any detail to try sell to you. Seemed a big issue when I asked to keep my old tyres ( even though they were mine! ). Personally wouldn’t use again but was happy with the job.
2026年7月3日
Protyre Autocare - Sheffield Chapeltown からの回答
Dear Mr Nutton,
Thank you for taking the time to share your feedback regarding your recent visit. We pleased that you found the fitting provided by the team in centre to be good and speedy. Although, we are sorry to hear about your experience with their sales approach and the issue concerning your old tyres. We can confirm that your feedback regarding sales has been raised with management to look into.
If you require any assistance with anything, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
I was having problems with the main…
I was having problems with the main dealership, who I have now kicked into touch… Found that you were on my doorstep, my i10 car needed to be re:gassed it was done quick sticks, the staff were very helpful & obliging a credit to you…
2026年7月3日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Jane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Sheffield Chapeltown からの回答
Hello Glen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked appointment for an aircon regas
Booked an appointment for an air conditioning regas and turned up on time, only to be told their machine had broken down the day before. I wasn't contacted beforehand to let me know or offered the courtesy of cancelling the appointment, so I wasted my time travelling there. The whole experience felt unprofessional, and the lady Mandy I dealt with came across as uninterested and looked high on the packet. poor customer service, wouldn't recommend to anyone.
2026年6月25日
自発的なレビュー
Protyre Autocare - Sheffield Chapeltown からの回答
Dear Bauer K,
Thank you for sharing your experience. We sincerely apologise for the inconvenience and frustration caused by the cancelled appointment.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Great service...in and out in no time .
2026年6月24日
Protyre Autocare - Sheffield Chapeltown からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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